Customer Ratings & Reviews
- Model:
- AWCS06BWB
- SKU:
- 6562084
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent cooling performance of the 250 Sq. Ft. 6000 BTU Window Air Conditioner, along with its relatively quiet operation and ease of installation. Many appreciate its size and the added convenience of a remote control. However, some customers have expressed concerns regarding the filter design.
This summary was generated by AI based on customer reviews.
died after a year of light use
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit worked very well for my room, however it decided to stop working entirely after just over a year of light use. I would recommend buying best buy’s geek squad protection plan for this unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that you are having trouble with your AC unit. If you haven’t already, we suggest reaching out to our Bodewell service team at the phone number here- 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We’re confident they will be able to help!
Poor quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was damaged out of the box, looked like it had been dropped on the corner. Second one made a horrible knocking sound after being on for 20 or so minutes. Returned would not recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you had an issue with two different units. We will be sure to share your experience with the proper teams for further review. We also recommend discussing your experience with BestBuy by calling your local store. We hope to earn back your trust in our brand in the future. - Julia@GEAppliances
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think could have SmartHQ on the air conditioner.
No, I would not recommend this to a friendEeh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not cool that well in comparison to other models with lower btu
No, I would not recommend this to a friendDo not buy, they don't make spare parts for it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked great, except the filter is flimsy and breaks easily when being replaced. Less than a year after I purchased it, the filter can't be changed due to the damage, and I asked LG what the replacement part model was. They told me it's no longer made, and that I should buy a new air conditioner. Don't buy LG is the lesson
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The AWCS06BWB is a GE Appliances model. We appreciate you taking the time to share your feedback on Bestbuy.com. -Don@GEAppliances
Not even cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even cold at all. Don’t feel any cold air. I bought 3 units last years during on sale but never opened them. Now installed one and it won’t cold at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We suggest checking out the “Air conditioner does not cool as it should” troubleshooting section on page 14 of the Owner’s Manual for guidance. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Air conditioner needs to be cooler.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that the temperature doesn’t go lower.
No, I would not recommend this to a friendDo not waste your money it shoots out, Ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked the first day it was very cold but it’s shout out Ice. I bought it in September so I didn’t need it don’t waste your money
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your air conditioner began freezing up and shooting out ice, there are a few potential causes worth checking. Ice build-up usually means the airflow is restricted, which can cause the evaporator coil temperature to drop too low and freeze moisture in the air. This is often due to a dirty air filter, blocked vents, or other obstructions limiting circulation. It’s also important to consider the outdoor temperature—most window air conditioners aren’t designed to operate in conditions below 60°F, and running the unit in cooler weather can lead to freeze-ups. To help resolve the issue, make sure the air filter is clean, ensure nothing is blocking the airflow, and try running the unit on High Fan or High Cool with the temperature set as high as possible to thaw any built-up ice. Lauren@GEAppliances
Loud Compressor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the item and then returned it. The compressor was very loud. Didn't buy another 6000 BTU, as I was wary that the problem might have been with the design.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience with the compressor noise, as this input is valuable in helping our product team explore future improvements. We appreciate you choosing GE Appliances and hope to have the opportunity to provide an option that works better for you down the road. Lauren@GEAppliances
Not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this air conditioner but it is so loud when the compressor kicks on. I kept it because we were in the middle of a heatwave otherwise I would have sent it right back.
No, I would not recommend this to a friendA whole joke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 31 days , a joke and im hot the replacement process with warranty is also a joke . Buy elsewhere , circuit city would never
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry for your inconvenience and for the issues with your air conditioner. We would like to get a few more details and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Great at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly for a month. It stopped reading the temperature properly it seems. We set it to 65 on auto before bed and wake up sweating bullets. No way in the world it’s 65 degrees.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out. If you live in an area where daytime temperatures can reach 120°F outside, make sure the room air conditioner is sized properly. In extremely high temperatures such as this, a room air conditioner will only improve indoor air temperatures approximately 15 to 20 degrees. If your air conditioner isn't cooling at all, please take advantage of your warranty and call 1-866-907-1655 to make a warranty claim. Joyce@GEAppliances
Worst AC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst ac I ever had. the room is small (12'x17') and its never cool. I only feel the air if I'm near it. Just brought 2 months ago.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help with the cooling performance of your air conditioner. Please make sure the indoor airflow isn't restricted, the controls are set properly, and the air filter is clean. We recommend viewing page 14 in your manual. You can find the manual at the bottom of the "Features" section on the Best Buy product page. If you still have issues, you can find the warranty team information listed on page 17 in the manual.
Not generating enough coldness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this product, noisy and not really generating enough coldness in my very small room.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your new AC unit is louder than expected and seems to not cool your room properly. We would like to provide some guidance to help with this. There is some troubleshooting titled "Air conditioner does not cool as it should" and "Normal Operating sounds" that can be found on the website (Page 14 and 15). for you to review. If you find that after troubleshooting that this has not helped with this then we suggest taking advantage of your warranty and reaching out to our Bodewell service team at the phone number 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Appliances
Faulty unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit did not cool . Fins on coil were bent possibly causing malfunfunction. Item returned
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Not cold!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC Sucks! Doesn't blow enough cold air at all after a few weeks. Waste of electricity!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your Room Air Conditioner is not cooling properly and/or running continuously, there are a few things you should investigate. Make sure that it is the proper size for the room. If the outside are is cooler than 70, ice may form on the coils, which will keep it from blowing cold air. Lastly, if the Air Conditioner is cycling on and off too frequently, the appliance may be oversized for the area being cooled or the filter may need to be cleaned. If you have any questions, please don't hesitate to reach out. -Arnesha@GEAppliances
Not sure what happened
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a few weeks. Suddenly stopped working. Would kick off and when I unplugged it to remove it to return it, it was full of water.
No, I would not recommend this to a friendChitty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pictures don't match what you get. Youll het a cheap remote that IS not what they advertised....which is illegal. It's not great.
No, I would not recommend this to a friendUpset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this A/C. The vents don’t move up or down. Very frustrating! I tried returning it but no luck.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They both did not come with drain plugs. Would not recommend them.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear multiple plugs are missing, and we certainly want to help resolve this. Please send us a private message over our GE Appliances social media (such as Instagram or Facebook) with a copy of this review, the model and serial numbers, and your contact information. With that information, we can look into this situation further. -Sarah@GEAppliances