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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent cooling performance of the 250 Sq. Ft. 6000 BTU Window Air Conditioner, along with its relatively quiet operation and ease of installation. Many appreciate its size and the added convenience of a remote control. However, some customers have expressed concerns regarding the filter design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 581 reviews
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both did not come with drain plugs. Would not recommend them.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear multiple plugs are missing, and we certainly want to help resolve this. Please send us a private message over our GE Appliances social media (such as Instagram or Facebook) with a copy of this review, the model and serial numbers, and your contact information. With that information, we can look into this situation further. -Sarah@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Weak system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really weak and LOUD AC couldnt cool down my small room efficiently .

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback on the performance from this window a/c unit. We recommend you review the tips in the "Air conditioner does not cool as it should" section on pg. 14 of the Owner's Manual. While in operation, it's normal to hear some sounds as outlined in the "Normal Operating Sounds" section on pg. 15 of the Owner's Manual. However, if you believe the noise you're hearing is abnormal, we recommend you take advantage of the one year warranty by giving us a call at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardley gets cold not recommended even for a small room.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with the cooling performance, please review the tips in the section titled: "Air conditioner does not cool as it should" on pg. 14 of the Owner's Manual. If the issue continues, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not strong at all does not cool off my small bedroom.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear your air conditioner is not cooling as expected. We recommend reviewing the online Owner's Manual to review your product warranty. The manual can be found by clicking on the Features tab and scrolling to the end of the Features list. -Vikki@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Window unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a year and was not used that much

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience. If your air conditioner isn’t working as it should, we suggest checking out the Troubleshooting Tips section on page 14 of your Owner’s Manual for ways to improve common issues. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those don’t help and you are within your 1-year warranty period, see page 17 of the Owner’s Manual for warranty exchange details. If you are out of warranty, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    opened the box and the air conditioner was damaged, returned it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    The man I talk to today was not even intending to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but it is hard to return it to Best Buy when something happens to it or to get a new one

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad your air conditioner is working well for you. There is a full one-year warranty so if there are any issues, please let us know. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Nope don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's styrofoam right behind the vents and it's blocking the air flow from coming out properly. Worse ac purchase I've ever made

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you're not happy with your new Air Conditioner. This model is perfect for rooms that are approximately 250 square feet. All Window Air Conditioners have white Expanded Polystyrene (EPS) air ducts. This foam material is similar to what is used in coolers and insulated cups. The EPS is part of the product and should not be removed. If you are having issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-436-3393. Joyce@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Same as everyone elses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit seems as good as any other however it is nearly double the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AIR CONDITION

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks on getting the house cold ..Doesnt shoot any cold air must be a recall

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're having trouble with your AC not working properly, and we'd like to help. Page 14 of the Use and Care Manual has some helpful tips in the "Air conditioner does not cool as it should" section to help improve your overall experience. Among other things, these tips suggest making sure the air flow is not restricted, and the controls are set properly. You can locate the Use and Care Manual at the bottom of the "Features" tab of this product page. If these tips don't solve the issue you're experiencing, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). They'd be happy to assist you further. - Julia@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this product was listed lower at other retailers for a while and best buy refused to price match it until it was out of stock at those retailers. Best buy then stated that it ws out of stock and wouldn’t be matched. Horrible customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this AC zero stars, I would. It doesn’t get cold or work at all. Tried to return and Best Buy wouldn’t take it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AC UNIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stopped working after having it for a month. I'm glad i got the warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cooling enough, I bought 2 pieces, one was entirely faulty and the customer service refused to initiate a refund and return

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you've had these issues with your Air Conditioner. This is not what we expect to hear and would like to look into this for you. When you have a moment, please reach out to us via a private message and include a copy of this review, your model and serial number, address, email and phone number. GE_Appliances

  • Pros mentioned:
    Cooling performance, Remote control, Size

    Rated 5 out of 5 stars

    Great for a small room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great A/C for cooling a small room. I installed it in a room that is around 150 sq/ft and it can drop the temperature from 80 degrees to 70 and the humidity from 65% to 40% in around 20 minutes. It is basically only for a small room but that is what they claim it is for anyway. Controls are nice and basic for what you need. It has a filter clean reminder. The filter pulls out from the side instead of pulling down on the front which I really like. The remote controls all of the functions of the A/C. The lettering on the remote is nearly impossible to see what the room is dark, unlike other remotes I have that you can see. It is somewhat loud with some vibration. I wish it was slightly quieter but it is not obnoxious.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended, not enough for my 240ft bedroom...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance, Installation ease, Noise level

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a 250 sq. ft. room. Easy to install and pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Remote control

    Rated 5 out of 5 stars

    Great AC unit! Saved me from a heat wave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is amazing. Petite but powerful! It gets a small room cold so fast. The price was right. It was delivered on time and was easy to install. Remote control was a plus that I didn't know I needed but love. Best Buy rocked this order!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level

    Rated 4 out of 5 stars

    Cools well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools well. Noisier that I thought it would be but not noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Installation ease

    Rated 5 out of 5 stars

    Cool summer nights

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small room AC. Would highly recommend this ac great price very cool and super easy window installation

    I would recommend this to a friend