Customer Ratings & Reviews
- Model:
- JX9152DJWW
- SKU:
- 5527542
Rating by feature
- Value
Rating 2.4 out of 5 stars
- Quality
Rating 3.0 out of 5 stars
- Ease of Use
Rating 2.7 out of 5 stars
Customers are saying
Customers value the product's appearance, noting it looks like a built-in microwave. They also appreciate its easy installation and perfect fit. However, some customers have expressed concerns regarding the build quality, specifically mentioning the plastic trim.
This summary was generated by AI based on customer reviews.
Difficult install
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's bizarre that a trim kit costs as much as the microwave. However, it fit the space needed around the replacement microwave. Install was harder than it should have been.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we'd like to apologize that the installation was more difficult than expected. We strive to make things easy for our consumers so we can imagine your frustration. We'll be sure to share your valuable feedback with design team so that they can look into this and we're wishing you the best. - Guy@GEA
- Cons mentioned:Build quality
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic and very strong. Price is very high for the quality. Someone on line helped me order the frame package. It was the wrong size.
No, I would not recommend this to a friend very expensive for a trim kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sent wrong item . not as described poor quality filmsey
No, I would not recommend this to a friendTrim Kit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The trim kit did not fit even though i brought in dimensions plus the old trim.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Trimkit, we are sincerely sorry the trim kit you purchased did not work with your current microwave. We understand how that would be frustrating. Microwave trim kits are model-specific, so this trim kit will only work with certain microwaves. We apologize for any inconvenience this may cause. In this case, please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
Requires some work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This kit was purchased to replace a existing GE unit and required special work to have a finished look.
No, I would not recommend this to a friend- Pros mentioned:Fit
Trim Kit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trim kit fit perfectly. Was as described. Open box
I would recommend this to a friend