Customer Ratings & Reviews

love everything about it , the nicest refrigerator i ever had

There is constantly a loud (52 decibels average) noise coming from the machine.

Exceeds my expectations in room and functionality.

The only complaint I have is the lack of capacity of the ice maker, just on that alone I wouldn’t of purchased it!! Live and learn

Returned and exchanged for smaller size. This is too large for my kitchen. Not enough room in I kitchen to turn into space. Waiting for replacement. One size down.

Was sent home with fridge still in display mode as I bought the display model. After a week of owning it it actually works now.

Door had a big dent. Really liked the color, but store didn’t have another. Got an LG.

Less than 14 months after purchase have a tech in looking at a failing unit. Also runs pretty loud. Ringing/buzzing from the compressor. Like the door in door.

Parts department never called after delivery and several calls...

I have only had it 4 days, no problems so far, manual is not good

Refrigerate did not work upon arrival customer service was terrible took many attempts to have the Geek team to pickup & return to store. Awaiting my refund.

We will never buy another GE - on the phone for the 4th time to get this repaired as it now has to go through GE. Careful on warranty purchase as it is limited and they will toss you to the factory people.

Unfortunately returning the fridge because of ice formation in the freezer.

Returned at the freezer was not sealed properly... I don't know where this refrigerator is put together

Unfortunately, I had to return this refrigerator. VERY NOISY - a buzzing/hum loud enough to be very annoying in an "open" type kitchen (condo where family room shares kitchen area). Otherwise I like the design of the fridge with that energy saving door that opens vs. having to open the whole door. Sorry that it didn't work for us. My advice is don't just go by Best Buy reviews but also check other reviews as I would have found out that GEs have noisy compressors (nothing is actually wrong it is just a defect in the design of the compressor). Also, in this fridge we had a problem opening the door to the ice compartment - once it filled with ice it weighted the container down so the door had to be forced to open it. I do want to mention how GREAT Best Buy has been in making an exchange! The new fridge is being delivered tomorrow and decided to go with an LG Counter Depth so we'll cross our fingers that it is nice & quiet!

Poor quality, doors do not line up, cheap draws, not worth the purchase price

This has been a great refrigerator so far! It has lots of space. It's easy to clean. The ice maker works fine and does not make too much noise.

Don’t buy! Broke down after warranty expired. Complete waste of money

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Overall, this is a really nice refrigerator. The available size is incredible. Our old fridge with side by side frig/freezer always seemed to be packed tight. Every time I look in this fridge, there is always some space. Solid construction and nice stainless finish. As you may have seen, there are probably two issues with this fridge, but I think both are fixable. First, the ice chute is a poor design. It is too short and does not direct the ice to the glasses so you get random ice cubes shooting out onto the floor. This annoyed me at day one, and as an engineer, I couldn’t have this and we weren’t returning the fridge. So designed a 3D printed adapter to attach in seconds on to the existing ice chute to lengthen it and also provide slants internally to direct the ice to the chute. I posted this on Etsy if you want to buy one (Search GE Refrigerator (French Door) Ice Chute Adapter). Not a business for me so priced to make it worth my while, well actually my kids as they will manage printing and mailing it. Attached a picture of it on this review https://www.etsy.com/PacificShamrock/listing/709121911/ge-refrigerator-french-door-ice-chute?utm_source=Copy&utm_medium=ListingManager&utm_campaign=Share&utm_term=so.lmsm&share_time=1558817913589 Second issue is the compressor sound. It is not always noisy through out the day but there are times when the compressor is fully running and I would say it is louder than the typical fridge. But GE makes good compressors compared to LG and some others so would rather have a bit noisier over cheaper quality. I haven’t done it yet, but I plan to by a roll of mass loaded vinyl (on amazon, about $100) and cut some sheets to size and stick them on the walls of the compressor chamber. I will also put a sheet under the fridge, and against the back drywall of the alcove. Maybe even case the gaps between the fridge and side wall with some trim wood and cover that with MLV on back side. Just need to go up in height just above the compressor compartment. I am pretty sure this will significantly cut down on the sound. Will try to report back with results once done. So in short, great fridge except the things I pointed out but both fixable for under $125. Decent investment for a fridge you will have for at least then next 10-15 years I think.