Customer Ratings & Reviews

All in all its a wonderful fridge. We upgraded from a 17 cu ft. to this massive 27.8 and are mostly pleased with its performance. One thing I love about this fridge compared to others is that you don't lose half a shelf inside the fridge for the ice maker or the water filter. Now onto the negatives: Even after adjusting our doors to the maximum level of adjustment, we were never able to get them perfectly lined up the way they should be. This has caused the shelf on the left door to scratch against the right door when we open just the left door. For a two person family, the ice maker struggles to keep up with our ice consumption on a super hot day. I do wish it made ice a little faster or had a "turbo ice" feature that we could turn on to get more ice. We have to try and create a surplus of ice by dumping excess ice into a bucket in the freezer on cooler days in order to make sure we have enough for the hot days. The bottom of the fridge puts off considerably more heat that I would like. Walking past it, you can feel the heat on your feet which worries me that its going to cause long-term damage to cabinets or floors. All in all, its a good fridge. It had the features we wanted, so we can live with the bad.

Not impressed with the quailty or finish on this black slate finish. Looks great, but cane with a small scratch on front of freezer area. Also on top outside edge that is noticeable from front view. Bigger issue is once putting items into and on main shelves in fridge seemed like was poorly built. Apon further inspection thrre are 2 screws that hold center main rack support bracket in place. Top screw is stripped out...loose n falling out of top hole...makes shelves loose n sloopy. Poor design for such expensive long term appliance. Will be returning for amount we spent no reason to except in such poor shape.

Their refrigerator has not stop leaking water or ice until we somehow locked the dispenser . we were to get a new dispenser bar within a week. We are now told it will take a month to get the part. Obviously parts are hard to get. It seems that QC is done by the customer.

Unable to provide a honest review or recommendation as I have not received the refrigerator yet. Purchased 1/30/24 but will not be delivered until 4/5/24.

The refrigerator works well. It does not come with an area to keep butter. The generic instructions show one on the door on this model its not included For what this product costs it should be.

Seems like a frivolous feature but I have always had a nightlight. Would be 5 stars with that.