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Customer Ratings & Reviews

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Your price for this item is $1,999.99
The comparable value price is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's ample storage capacity, overall performance, appropriate size, quiet operation, convenient water dispenser, and bright LED lighting. However, some customers have expressed concerns regarding the door design, finding them difficult to close, and the temperature control, reporting issues with the refrigerator's cooling performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 464 reviews
  • Rated 3 out of 5 stars

    It's an okay refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator and the bottom door was not made correctly and GE has sent me approximately 6 doors and they are still not right.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Icemaker wake up the entire neighborhood.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker stopped working after the 1 year warranty, and if you don't want to wake up the entire neighborhood each time you get ice, do not buy this fridge.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you're having this issue with your refrigerator icemaker. If your dispenser isn't dispensing ice, please try pressing in on your glass for a couple of minutes. The icemaker can cease up and shutdown and pressing in and holding can correct it. If you still have issues, please reach out to Bodewell Service by calling 1-833-426-3393. GE_Appliances

  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT EVEN HAD IT FOR A FULL 3 YEARS AND ALREADY THE COMPRESSOR WENT OUT ON IT. TECHNICIAN SUGGESTED WE BUY ANOTHER FRIGE. NICE!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    GE refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great, however the water and ice dispenser stopped working after installation. Getting a replacement delivered in two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Great storage and it looks awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being delivered until 7/21/22. Can’t leave review. Once it’s delivered happy to give you a review to see how delivery and product is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not adequate for the job. First one was delivered with damage. Second is okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the inside design is poor you try to save money and energy i have to open the entire top to open the one draw

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Runs smooth. Inside a little small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the fridge from bestbuy last december. I was excited about the purchase but weeks into, our food started going bad and fridge start smelling. I tried everything to make it work but yet still the same issues. I went to bestbuy to report the matter but because i cancel the warranty I bought from the store, they can’t do anything for me. I thought all appliances comes with manufacturer warrenty. Some please advise me on what to do.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that your refrigerator isn't cooling as it should. You can take advantage of your one-year limited warranty and schedule service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- Please also feel free to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well constructed and easy to clean. I like the features and quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very very disappointing service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually do not know, because it is still in our garage. We have been waiting for ordered service for almost a month. We had ordered delivery this one and haul-away the old one. Because they were not able to take away the old one, we were asked to keep the new one in our garage and to rescheduled service. We have rescheduled it I think 4 times. It is good for people who do not work. Because we are not able to choose hours available for us. We waited at least 3 times (4 hours each time) for nothing. And it was our fault. So the first time it was inconvenient. But today we had to rescheduled it one more time and it is really frustrating. Very, very poor service. But we do not know anyting about this refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, love it! Keeps everything cold so far at my new house

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 1 out of 5 stars

    M.Tillman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the refrigerator, very spacious. The compressor went out the third week I had it. No replacement available until 3 months later. Service/repair was completed today. Hopefully no more issues.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there. We appreciate you taking the time to leave a review but are sorry to hear about the compressor issues you've experienced. This isn't expected, and we apologize for the stress that this has caused. We are glad to hear that your service was completed. If you have any questions, please feel free to reach out. Thanks. -Arnesha@GEA GE_Appliances

  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Twice returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought GE 27.7 FT French door fridge from Lowes, it stopped cooling after 6 days (returned). Bought same fridge from Best Buy and it lasted about a month, was never quite at temp setting from day one. Best Buy no problem taking fridge back.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there. thanks for reaching out. We hate to hear about the problems you had with our refrigerators. Having issues with such an essential appliance is never easy, and we apologize for the aggravation. We're sorry you had to return both units but appreciate you giving feedback. We hope to earn your business in the future. -Arnesha@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing it was a great value for what I paid.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Won't cool to 37 degrees.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit wouldn't cool below 40 degrees. Replacement unit won't get below 42. Ridiculous!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very smart and tells you when the fridge is open

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr Smith

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber sealant, broken on the door of fridge raider

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Motor is loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor runs pretty loud. Had it checked and has something to do with high and low efficiency. The moment the person walked in he already knew the problem. It was a 5 second diagnosis with a 20 minute conversation. Good thing we didn't have to pay for anything.

    No, I would not recommend this to a friend