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Customer Ratings & Reviews

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Your price for this item is $1,999.99
The comparable value price is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's ample storage capacity, overall performance, appropriate size, quiet operation, convenient water dispenser, and bright LED lighting. However, some customers have expressed concerns regarding the door design, finding them difficult to close, and the temperature control, reporting issues with the refrigerator's cooling performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 464 reviews
  • Rated 4 out of 5 stars

    Solid Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid-performing appliance so far. The ice machine is pretty loud, and unfortunately, this sticks out a couple of inches farther than the similar capacity one it replaced. Make sure to check all measurements.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty or installed incorrectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the fridge for over 2 weeks and it will not make ice. After one person gets a cup of cold water from the fridges filtered system, the rest will be room temp water. Shelves suck. Called Best Buy for help on ice maker not making ice and the refused to help without throwing geek squad purchases at us or telling us we should have gotten that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as big as shown in add very disappointed ☹️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it , supposedly it's a large size but it doesn't hold lot of food in it , the shelfs can't be move hier or lower so I can hardly place my pots or pans, I miss my old one were I could place more stuff. I wish I can return it.. not happy or satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It is exactly what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my condo! Holds a lot of food. Great purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaky water dispenser.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and design. However, the water dispenser is leaky and water keeps dripping slowly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE the only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it GE is the only brand I trust for appliances

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this refrigerator at all. I had it for one month and the compressor needed to be replaced. Best Buy wanted no part of the issue and basically told me it’s your problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heap of junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. We had two delivered so far. The first didn't work, and the second was damaged. The drawers seem like cheap plastic, and don't glide smoothly. Now, we are back to searching for a working fridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to operate. Don't know how to turn the temperature down.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are so sorry to hear you are finding the temperature controls difficult to operate. To adjust the fresh food temperature, press the Fridge pad repeatedly until your desired temperature is displayed. With each press the temperature will go up one degree, keep pressing the pad and the control will rise to 42 degrees (highest) and then start over at 34 degrees which is the lowest) setting. The freezer temperature control operates the same way. We apologize for any confusion this may have caused you. All our best! Vikki@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Compressor died 4 months after 1 year warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compressor died 4 months after 1 year warranty. It worked wonderfully right until it died.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Icemaker broke soon after installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker broke after about only 2 weeks. We use a lot of ice. Never had an issue with previous refrigerators.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 8 months.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer died after 8 months. Only bought GE to match the other kitchen appliances. What a disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To be continued

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the water and ice maker aren’t working. Waiting on a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working about 3 days after I got. Exchanging for a whirlpool.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh, dear! We hate to hear that your refrigerator wasn't working and are surprised this would happen to a new unit. We apologize for your inconvenience and hope that we can regain your trust in the future. All the best. -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lacking storage and needs more freezer space.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water leak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month purchased is not working properly. water leak that we don't know where is coming from.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear that your refrigerator is leaking and know what a pain this could be. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that you're having to go through this. We hope this helps. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had unit for less than 24 hours and it quit working. Iced over completely.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy promise date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it with a promise of a delivery date of July 14. The proposed delivery date is September 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted Space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is big but the left panel shelves has wasted space and the freezer is really small.

    No, I would not recommend this to a friend