Customer Ratings & Reviews
- Model:
- GTS17DTNRBB
- SKU:
- 6361281
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the refrigerator's overall performance in keeping food cool, its perfect size, and ample capacity. Many appreciate the effective temperature control and freezer performance, which ensures food stays fresh and frozen. However, some customers have noted concerns about the noise level and the wire shelving material.
This summary was generated by AI based on customer reviews.
Very nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice installation people were very nice and friendly fast professional thank you
I would recommend this to a friendRoomy, perfect size fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so much larger than our old fridge that i can't figure out how to organize it... not saying that's a bad thing.
I would recommend this to a friendHORRIBLE CUSTOMER SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY DELIVERED THIS RFRIGERATOR ON DECEMBER 19, 2025 WITHOUT A HANDLE ON THE FREEZER DOOR. TODAY IS JANUARY 23, 2O26, AND THE REFRIGERATOR STILL HAS NO HANDLE ON THE FREEZER. WORST SERVICE EVER!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would suggest reaching out to your Lowes Customer Care at 1-800-445-6937 or Text 84109 for further assistance regarding your missing handle.
Prompt team and good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and fantastic delivery team. Everything went as intended or better!
I would recommend this to a friendDon't buy this even if the last fridge on earth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research and was informed that GE was the brand that was the most reliable. A mere 2.5 years later the compressor conks out and this piece of junk is a giant paperweight. When I asked the repair tech why in the world would this thing go kaput after only two years (when a Frigidaire we have has been humming along for over 20 years) he had no answer. But there is an answer. And it's this is a brand you should avoid like the Bubonic Plague. To add insult to injury there's no chance it can be replaced and it can't be fixed until the end of the month - even though it's been out since last week. Update: A tech came to do a "repair". After the "repair" it still doesn't work. You could toss an appliance off the Empire State Building, smash it to smithereens and it STILL would work better than this trash. WARNING: UNLESS YOU LIKE JUNK AND A CUSTOMER EXPERIENCE THAT WILL MAKE YOU WANT TO VOMIT, DONT GET A GE
No, I would not recommend this to a friendGreat fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men were great - set up the fridge for us and made sure we were happy!
I would recommend this to a friendSatisfied Customer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new GE! Spacious and exactly the size and quality I was looking for! Installation went off without a hitch and happy for the removal service.
I would recommend this to a friendExtra to switch door!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called about the switching the door to open on the right and they said it was another $69.95!! After reading a question about this the answer from Best Buy was just tell the delivery person when they deliver. Unaccepable. I'll reverse it myself.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We can understand how upsetting it would be to be told there is an additional fee. It is true that some installers will do this as a courtesy. However, if you decide to do this yourself, the door reversal process isn't difficult. We recommend having 2 people because the door can be a little bit awkward. We have great installation instructions on our GE Appliances site or Best Buys site. Joyce@GEAppliances
GE fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work ok so far. Very cheap flimsy shelves. Bought because only one of few available in this size range.
No, I would not recommend this to a friend- Cons mentioned:Noise level
poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this make so much noise from freezer all day long a loud knocking noise never stops
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jeff333333. Thank you for taking time to write a review. We're sorry that your refrigerator is making so much noise, though. That's certainly not what we'd expect. We recommend having a GEA certified technician out to take a look. You can schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm or you can give us a call at 1-800-432-2737 from 7 a.m. to 10 p.m. ET through the week or from 8 a.m. – 6 p.m. ET on the weekend. We'll be glad to help!
Can't register address in account PR not available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't register address, PR is not available 1. Can't register address, PR is not available from the drop down list. 2. Even with Hato Rey being the default store, all products have the following messages: Professional Services Sorry, but services are currently unavailable in 00926 Check another location Delivery: Unavailable for 00926 › Store Pickup: Unavailable within 250 miles of Hato Rey Update Location › 3. Tried to fix postal address at store. App will change address based in zip code. Wouldn't let to override incorrect zip assumption. 4. Chat wait time 20 minutes. Email not available. 5. No available item inventory count. Even in store. Ebay can with external supliers. How can Best Buy not. How can you expect to compete with amazon, ebay, etc.
I would recommend this to a friendLasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this GE Fridge in 2022 and it just stopped cooling. It only lasted 3 years. I do not recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand your concern if your refrigerator isn't cooling properly, and we'd like to help. We recommend checking the gaskets to ensure the doors are able to fully close and seal. You can also disconnect the refrigerator from power for a couple of minutes before reconnecting; this resets the electrical components and can often resolve an issue. Additional tips are available in an article on our GE Appliances website titled "Refrigerator - Not Cooling Enough"; you can view that article by looking up the title and clicking the 'Support' tab. If you're not able to resolve the concern with troubleshooting and think service may be needed, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician can certainly examine the refrigerator for any issues. -Sarah@GEAppliances
Good for 4 years.....What a disgrace
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect second refrigerator for the basement until the compressor broke after 4 years and 1 month
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know your refrigerator not working correctly must be concerning, and we want to help. If the refrigerator doesn’t seem to be working at all, you may want to try disconnecting the unit from power for a couple of minutes before reconnecting; this resets the electrical components and can often help with an issue. If there seems to be an issue with cooling, we have an article on our GE Appliances website that may be helpful, titled “Refrigerator – Not Cooling Enough”; you can view that article when you search for the title on our website and click the ‘Support’ tab. If you’re not able to resolve this concern and think service may be needed, that department can be reached at 833-426-3393. A technician would be glad to examine the refrigerator.
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple build but seems to run a long time to achieve cold next time do more research I will live with it
No, I would not recommend this to a friendthey were resoectful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was not on time.communication was not good.
I would recommend this to a friend