Customer Ratings & Reviews
- Model:
- GTS19KGNRBB
- |
- SKU:
- 6399132
Customer reviews
Rating 4.4 out of 5 stars with 1796 reviews
(1,796 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator's overall performance, capacity and size, with many appreciating its temperature control and quiet operation. The design is also well-received. Some customers have noted the absence of a freezer light and issues with the door seal, while others mentioned that the stainless steel is prone to smudges.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Should’ve bought the whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not even sure if this thing is keeping my food cool. I’ve been meaning to call Best Buy to see what’s to be done about it but the holidays came and i have not had time. All of the parts did not come with the appliance rendering two holes in front of the doors and the refrigerator is quite noisy in my opinion. I should have spent the extra couple hundred dollars in bought the whirlpool.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello MikeP - Thank you for choosing GE Appliances. We know this is a big decision and we do not take your trust lightly. For help with the noise, we recommend making sure the unit has the proper recommended clearances and that the unit is properly balanced. Please reach out to us on social media about the pieces that were missing. We would appreciate the opportunity to look into this. - John@GEAppliances
Rated 2 out of 5 stars
Check your refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got delivered at 7:30am Came with a gash on top and a dent on the back Delivery driver’s didn’t update the delivery status so I had to wait till the next day to try and get a new one
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances
Rated 1 out of 5 stars
fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the fridge to be picked up in store a week after purchase. It ended up getting here about a month and a half later, and to top it off, it came with dents. Order from somewhere else.
This review is from GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Rated 1 out of 5 stars
Does not work in garage.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my experience has been horrible with this product. It says garage rated 35-110. Anytime my garage gets above 80 it stops working. I have lost hundreds of dollars worth of food because of this product and nobody to reimburse me for my losses. My garage temp isn't reaching anything near 110. I keep those pops in there to see when it works. Garage is 77 and you can see they're liquid.
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT SUBTABLE FOR GARAGES **FALSE ADVERTISING**
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be FOOLED like I was. Just because it says "GARAGE" doesn't mean it's going to work in cold weather. I purchased this refrigerator for my mother-in-law who lives in Wisconsin for her garage. Maybe I didn't do enough research, but once it gets to 36 degrees the freezer shuts down and stops cooling. She had to throw away hundreds of dollars worth of meat and food. I find this use of "Garage" to be very misleading. I spoke to GE after the fact and said it states it in the manual. Well, who gets the manual before the purchase? So, unless you live in the South, where it never gets below 36 degrees, DO NOT BUY this refrigerator for your garage.
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Believe the negative reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars if I could. Had it for 3 weeks and the freezer sporadically hits 40 to 50 degrees. It can't be leveled appropriately because the back wheels are too small. Beyond frustrating after spending weeks cycling through reviews of every refrigerator before making this purchase. And I have total tech but can't do my replacement through them.
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything from Best Buy this refrigerator is amazing I love the looks and size
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Stainless Steele Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the garage! Love it! Would buy again!
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Freytag's stainless steel door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator didn't come with the stainless steel door plug to cover where the door handle would be on the opposite side. I called Best Buy and was told to contact GE. They said they would mail it to me. A month later and still don't have it.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great entry level fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge. Its quite and cools well. Many features and shelves inside this fridge.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Not Rust-proof
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front of fridge is NOT rust-proof!!! Mine has rust stains and can't not remove them
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and function for a secondary frig for the house
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
CWASH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator door was damage. A hole was in the right-hand side. I Believe it was put there to move the handles, but I did not request handles moved. Due to COVID19 did.not want anyone else in the house. The only reason I did not request a new refrigerator.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Great refrigerator! Would highly recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 9 year old garage refrigerator stopped working suddenly. It was unfortunately right after a trip to stock up at Sam's and right before my daughter's birthday party. I was livid. They just don't make them like they used to. I did quite a bit of research on this GE model of refrigerator, ordered it from my phone on my Best Buy app, and it was delivered three days later. We live in a rural area and the local appliance shop promised they could deliver one of their units if I bought it from them six weeks from next Thursday. Seriously. It was like 2 1/2 weeks out and we need a second fridge for our family of five. Best Buy for the win! The delivery drivers were awesome. They removed my old non-working unit and got us up and running. As far as the fridge goes, it's very spacious. The glass shelves are awesome. The layout is well thought out. I used the default settings and it cools directly at 37 degrees like I wanted. The freezer is spacious as well. I've had for about a month now. No issues or problems. The unit is quiet when it is running. I do remember a lot of people said it can be a bit noisy but we have not experienced this, and I'm very very sensitive to certain noises. Our old fridge was purchased and originally put in a lower level walkout. It was not specifically designed for a garage. This unit is. I'm hopeful it will last longer in the highly varying temperatures a garage in the Midwest brings. I would highly recommend!
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Rated 4 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely pleased with the GE 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance. It’s the perfect blend of reliability, efficiency, and practical design. The stainless-steel finish looks clean and modern, and it’s surprisingly resistant to fingerprints. What really stands out is the Garage Ready Performance. It handles temperature swings effortlessly, which makes it ideal for a garage, basement, or utility space. The interior layout is spacious and thoughtfully organized—there’s plenty of room for groceries, leftovers, and tall items without feeling cramped. The shelves are sturdy and easy to adjust, and the freezer cools quickly and evenly. It runs quietly, uses energy efficiently, and feels very well-built. If you’re looking for a dependable refrigerator that’s versatile enough for different environments, this GE model is an excellent choice. Highly recommended!
This review is from GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator should have not been installed because it was damaged There was a crease on the left side and there was an indentation on the right side on the back corner
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Buyer beware of bottom screws!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we went to slide the fridge in place it ruined the floor. Looked underneath ands there are screws that stuck out past the bottom of the fridge.
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for taking the time to write a review. So sorry to hear about your floors being damaged, we can certainly understand how this would be frustrating and stressful. If you're still having issues with this, please reach out to us on social media with a copy of your review and some more details about the situation. All the best. -Michael@GEA
- Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no complaints has a lot of spaces and I love how it’s not to tall since my house barely has space.
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Temperature controlCons mentioned:Freezer light
Rated 4 out of 5 stars
GE Garage Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator for enclosed patio for food and drink overflow. Really like the fridge - cold and quiet and the sale price from BB was generous. I only gave 4 stars for 2 reasons: There is no light in the freezer compartment so I have to take a flashlight with me to go through the frozen food to find what I’m looking for AND the light inside the fridge isn’t very bright (but a lot better than none at all) which again can make it difficult to find what you’re looking for. I paid for the BB delivery and take away. The delivery guys had very little to do as I had moved out the old and readied it for them to dolly away and nicely prepared the new area for the new fridge. Well my delivery fee doesn’t include removing the tape everywhere, putting the shelves in or even putting the handles on the door. I was told this would be included in a separate set up fee. Maybe I’m expecting too much but back in the day delivery meant at least pulling the tape off everywhere and most of the time installing the handle. I guess times have changed and subsequently customer service has as well. I also had a small dorm fridge that I offered cash for them to haul off as well. Couldn’t pull that off either.
This review is from GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 1 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery two times, both times the refrigerator was broken, first one door seals broken, second one door was bent, won't buy again this one, worse of the worse
This review is from GE - 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry to hear that your refrigerator was delivered broken twice. This is never what we'd expect for our consumers so we can only imagine how aggravating this has been for you. We appreciate your patience and hope that you'll stay in touch with Best Buy regarding your next delivery. We'd still love to have you in our GE Appliances family and we think you'd make a great addition. - Guy@GEA













