Customer Ratings & Reviews
- Model:
- GTS19KGNRWW
- SKU:
- 6399140
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator for its overall performance, capacity, and size, with many appreciating its quiet operation and effective temperature control. While the design receives positive feedback for its sleekness, some customers have noted the absence of a freezer light and issues with the door seal, as well as the susceptibility of the stainless steel to smudges.
This summary was generated by AI based on customer reviews.
Good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been 2 months I have … so far I am so comfortable with my purchase.,, good inner spacing. Freezer spacing Much more then I expected. It filled my my needs. Thank you
I would recommend this to a friendSound purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator to use in the garage for beverages. It has all the perks of the (much) more expensive model in my kitchen, and is performing as well (if not better). The only concern I have was that there are some minor scratches on the doors (even though it was delivered in a sealed box). Delivery was excellent considering the pandemic complications.
I would recommend this to a friendDisappointed with Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent a damaged refrigerator and we chose to exchange it. The next refrigerator they sent was damaged as well. Best Buy originally offered $200 gift card to compensate and the reneged and said card should only be $70. Tried to schedule second exchange but now Best Buy is out of stock and said I will need to call back periodically (randomly) to see if in stock to schedule another exchange.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with your refrigerators being damage upon delivery. For further assistance, we recommend calling the Best Buy team directly at 800-433-5887.
- Pros mentioned:Overall performance
extra charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get my fridge and for the movers to haul away my old fridge, but that happiness went away when the movers charged me an extra $40(CASH)to bring my fridge in because it required a little lifting over the steps and then they didn't haul away the old fridge.....really disappointed with that but my fridge is working great
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Trust GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a GE customer, always a Best Buy customer. Match made in heaven!
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooled quickly, maintaining cool very nicely. Roomy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We're glad to hear that you have been pleased with the functionality of your new refrigerator. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
Angel g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product excellent quality An d it is very energy savers product
I would recommend this to a friendGreat spare refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the garage. Will withstand lower and higher temperatures.
I would recommend this to a friendBlack GE refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple and simple to accommodate food in the best way, I love it!!!
I would recommend this to a friendOverall great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator except it does not have humidity control veggie drawers.
I would recommend this to a friendGeek Squad Delivery & Installation excellent team
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad delivery team was excellent they helped me consolidate two delivers in one. Trying to do it using the online chat was not successful..they made it happen.
I would recommend this to a friendvery good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product. Very easy to use. It is very simple but reliable and effective. If you want a refrigerator that last and have a peace of mind, this is it.
I would recommend this to a friend- Pros mentioned:Overall performance
Great basic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this frig for about a month. It was installed by Best Buy very quickly. I have had no issues with it so far. It keeps all my food cold. The freezer keeps everything frozen. There is no ice maker or water/ice that comes out the front of the frig. I think it is doing exactly the job I would want. If I had to list one downside, the shelves are a bit further back than my old refrigerator, but once I got used to this it was no problem.
I would recommend this to a friend Not "Garage Ready"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT for a garage! This fridge should be used in doors only. Any temp below 40f everything inside the fridge freezes. We have it turned to 1, and it's still freezing everything inside. This fridge does not temper itself like a "garage ready" fridge should. Awful purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write a review. Having issues with a washer is not ideal, and we would like to assist. Please have one of our amazing Bodewell technicians out to assess. Service can be set up via our website or by calling 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET. -Arnesha@GEAppliances
Happy to have a top freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer has plenty of space. Glass shelf in the freezer is different from past models I've had, but it works. Fridge shelving has two choices for height, a plus.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Lots of freezer room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are in a good location and the freezer has a lot of room and the refrigerator is nice and quiet
I would recommend this to a friend - Cons mentioned:Freezer light
Pretty good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review due to only having a couple of weeks. Good space and so far seems to be working well. Had to get this unit due to being one of very few that would fit in the space we have and was immediately available. Thought the lack of a light in the freezer would not be a big deal but it is.
I would recommend this to a friend - Pros mentioned:Overall performance
White fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud. Had to get what we could during covid. Desperately needed a refrigerator, could not find a 3 door (bottom freezer/what we had) that would fit in space. Works ok, just loud.
No, I would not recommend this to a friend Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Top-Freezer Refrigerator is great, has well thought out space for food, etc.
I would recommend this to a friendGood Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good fridge with good storage solutions inside. Highly recommend.
I would recommend this to a friend