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Customer Ratings & Reviews

$944.99

Customer reviews

Rating 4.4 out of 5 stars with 1799 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator for its overall performance, capacity, and size, with many appreciating its quiet operation and effective temperature control. While the design receives positive feedback for its sleekness, some customers have noted the absence of a freezer light and issues with the door seal, as well as the susceptibility of the stainless steel to smudges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,799 reviews
  • Rated 1 out of 5 stars

    I have to say no star at all. ,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent me a bootleg refrigerator. All major appliances have their name and serial number in them. I was disappointed in all of it. And they delivered two!! And it was not a GE. Buyers be aware of what you get from this store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second refrigerator that was delivered and it came damaged and was replaced with a third refrigerator. The third one was fine but really having to have that many delivered ruined the experience.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HI - We are terribly sorry to hear this happened as this is not the consumer experience we expect or want for you. We can certainly understand your disappointment and apologize for any inconvenience this has caused you. We will gladly share your comments with our refrigeration design team. We hope we have the opportunity to restore your faith in our brand. We wish you all the best! Vikki@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Refrigerator rating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered on time. Everything, including ice maker is working fine. However one week after delivery the second door shelf from the bottom, cracked and fell off. Not many items on it. It is being replaced, but not here yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator quit working after 6 weeks! This is a refrigerator that is kept indoors also so its not because it was outdoors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent fridge at a very reasonable price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to find this in stock. It is the perfect size for my small family, and I love the black slate finish on it. It shows no fingerprints or smudges at all. Plenty of room inside to fit everything we need. It fit perfectly in the area I measured which was somewhat limited in our 1970s built house. The delivery was exceptional -- they let me know exactly when they were coming and easily got it into the house by removing the fridge doors and putting them back on.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just what I needed for my garage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my garage. Garage ready. Good capacity. Reliable reviews.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery driver refused to deliver. Said it would not fit, when I measured precisely the old refrigerator and this on was the same size. This was a long distance delivery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate to find exactly what I was looking for at a budget friendly price, after searching through several locations. I now know to start at Best Buy for my purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rusting already!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you do, don't get the stainless steel...it's already rusting, less than 3 weeks old..

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that your refrigerator's Stainless Steel finish is rusting so soon into your ownership. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would like us to provide you with our articles that feature suggestions on how to deal with this rust, please don't hesitate to reach out to us on social media and we will be happy to help. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Why?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not in stock even though the salesman told me it was, After I paid, he "found one. It had six or eight dings and looked awful. Immediately, I asked for my money back

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Suzie - Thanks for bringing this to our attention. We hate to hear of the trouble you had with this refrigerator and are surprised this would happen. Please feel free to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect For Garage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our garage. Runs quiet in the winter and summer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the fridge cause it didn’t come with ice maker. Then when I called Best Buy to purchase the ice maker it was sold out so I had to return it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Babebe, thanks for your review! This refrigerator does not come with an icemaker but has an optional one that you can purchase. The part number for the icemaker for this model is IM4D. If you're looking for a model that comes with an icemaker already installed, try searching for model GIE22JSNRSS. We hope that this helps! If you have any other questions or concerns, feel free to reach out to us via email or social media. Stay safe. -Michael@GEA GE_Appliances

  • Rated 4 out of 5 stars

    GE still a good choice in 21.9 Cu Ft refrigerators

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature performance is very good but the sandwich meat and produce storage compartments are small and some might object to the sound during the cooling cycles. Would have preferred a textured door finish in the black color option.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    U.S. Workers deserve a better engineered product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Settled on this model because it was available, made in the U.S., and salesman said GE quality was great. But we didn't keep it...it drove us crazy. Pros: it is roomier inside that you'd think by looking at it. It holds a LOT. It looks nice. Is garage-ready. Ice maker worked great. We got a great price on it. Why we didn't keep it: 1. Noisy. Sounds like...water is turned on in the house somewhere---a 65 db whoosh when it runs that we can hear all over the house. GE tech said that this is the norm for new models. Really? And it seems to run a lot. It was unacceptable to us, but maybe not to you---be sure to plug one in before you purchase and listen to it. In the garage...who would care? 2. That top shelf is invisible unless you squat or bend way down---the doors are thick and that shelf seems recessed. The bottom tray in the door is invisible, too---but it holds a LOT of bottles and small items you don't use often. You just gotta get down LOW to get 'em. 3. When it was delivered we noticed that the plug where the water line goes in at the top is popped out---the delivery guy tried to push it it---but it pops out abnormally. Also the back cover is thin black plastic about as thick as gallon milk jug material. Installation of ice maker hose required rumpling this cover all up---its a cheap-looking mess back there. It all works, but looks crappy. 4. We had trouble with temperature regulation---produce froze several times, and we couldn't seem to get the freezer and refrigerator temps both right at the same time. 5. Also had trouble with torn blue plastic film sticking out of corners, screw covers etc after it was "removed." Its really difficult to get out---and you don't dare use a blade to cut it. Bottom line...geez, this refrigerator is no better than the 24 year-old-unit it replaced except it uses a few bucks' less energy per year. It is noisier, has only minor cosmetic upgrades from 90's models. Tried to like it...but it has too many design issues. I'm frustrated that GE can't engineer a better top freezer model---something that the workers in their U.S. plants could be proud of.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just horrible appliance and using Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered. Won't get freezer cold enough and Best Buy pushes you to manufacturer service in less than 1 month.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear that your refrigerator's freezer isn't getting cold enough and know what a hassle this can be. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this hasn't been easier for you. We hope this helps. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    happycustomer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this roomy model and matte black color. Well designed. Kudos GE. Delivery service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Garage Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect garage fridge, not to big not to small. Replaced the Frigidaire that only lasted 1year

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, nice shelf configuration. Works well in my garage as a backup refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Buy this one instead of the Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are torn between this one and the cheaper Whirlpool one, get this one. I had the Whirlpool one delivered and was very disappointed in it upon arrival. It is shoddily built and ended up being extremely noisy. It buzzes and hums about 75% of the time. I could hear it over my tv. I ended up returning it for this one and am much happier with the GE product. It is almost exactly the same but better made with sturdier drawers and shelves. It does not make anywhere near as much noise either. I have only had it for a day so here's hoping I am still happy with it much further down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Decent amount of soace for all our home needs.

    I would recommend this to a friend