Customer Ratings & Reviews
- Model:
- JGP5030DLBB
- SKU:
- 5958613
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the overall performance of the 30" Gas Cooktop, the number of burners, and its ease of use. Many appreciate the design and find the cooktop marvelous. However, some customers express concerns about the knobs, the size, and the scratch resistance.
This summary was generated by AI based on customer reviews.
Hoboken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is what I expected nice easy installation. Cleaning could be a problem
I would recommend this to a friendCooktop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really exceeded expectations. Functional reliable. We love it
I would recommend this to a friendCooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far and great installation service.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Better than expected. The fast boil burner is really what it says.
I would recommend this to a friendit is HUGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a small stove top til you put all your cookware on it and it FITS!!
I would recommend this to a friendBAD NSTALLATION EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE WORSE EXPERIENCE WITH BEST BUY THAT WE HAVE EVER HAD. Purchase our gas cooktop on August 4. When the geek squad came to install it, we needed to adjust the cabinet for the cooktop to fit. We drove back to Merrillville to purchase a gas cooktop that would fit. Our first appointment for the geek squad to install was August 12. (We had the old gas top removed on August 11.) No one showed up on the 12th. We called and was told that our appointment had been changed to August 19. August 19th came, no one showed. We called again, they said that they would be out on August 26. No one showed. The next appointment they gave us was today, AUGUST 31. NO ONE HAS SHOWED UP!! I AM NOT HAPPY!!
No, I would not recommend this to a friendGreat Stove Top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing unit and Best Buy was terrific to work with
I would recommend this to a friendstovetop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stovetop is perfect for my needs. it has 5 burners, and is very attractive.
I would recommend this to a friendJust installed it and ready to cook!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it! Easy to clean and plenty of room for multi cooking.
I would recommend this to a friendCook Top
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NIce product. We are very happy with it. I would recommend.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Good service. Competitive price and terms
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product and excellent Service in Sales and installation
I would recommend this to a friendCooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely Love my new stainless steal cooktop!!! Great deal!
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this to anyone. Nice, nice, nice..
I would recommend this to a friendNot installed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been installed. Contractor will do it in a few weeks
I would recommend this to a friendHorrible Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't a review for the product because the product sold to me as open box "good" condition did not come with the grates that would make this product usable. I spent an hour getting rerouted to different customer service representatives without a resolution. I'm incredibly disappointed as I need to spend $250 on parts to use this product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you didn’t have a great experience with your retailer and can understand your frustration. We would suggest contacting bestbuy.com customer service department at 1-888-237-8289, or calling your local store.
Great cooktop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to others, good price/good value..
I would recommend this to a friend- Cons mentioned:Size
Replacement Cook top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although cook top had the same measurements as my previous cook top, it was actually a bit smaller and did not fit correctly. Waiting for Best Buy to pick it up. In spite of the problem, Best Buy is great to work with.
No, I would not recommend this to a friend Missing items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is good. I bought the display cooktop. Missing couple of small items. I didn't know it will be missing the plastic piece where the crate sits. The store didn't provide all items. Had to wait for a week for the regulator to come also.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review and being a valued GE Appliance customer! For the best help with your missing item, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question.
- Cons mentioned:Size
Idiot consultant
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He measured it 3” to short, so it did not fit and we would have waited 2 weeks for one that did. We went somewhere else and got a jenn air
No, I would not recommend this to a friend