Customer Ratings & Reviews
- Model:
- JGBS66REKSS
- SKU:
- 6488940
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 5.0 Cu. Ft. Freestanding Gas Range, especially the griddle feature and its ease of use. Many appreciate the variety of burner sizes, the overall appearance, and the reasonable price. However, some customers have noted concerns about heat escaping, storage limitations, and the limited use of stainless steel.
This summary was generated by AI based on customer reviews.
Range is great but huge ordeal getting it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mandatory parts were missing on the original range as well as the replacement range. It was a huge pain and I spent a total of 5 hours on the Phone with support trying to get it all worked out And 3 weeks without a range. Ended up having to get the part from GE instead of Best Buy. Now that I have all parts required, it works great.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cmphoto, thank you for your review. We are sincerely sorry your ranges were missing parts that were essential to its functionality. This is certainly not something we would expect to hear and we understand how that would be frustrating. We are glad, however, that you were able to receive the parts you needed in the end. We're always happy to help. -Chris@GEA
This product was a fair value for the sale price..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair to good value product, the free installation ads were misleading and it was difficult to find a salesperson who could explain the ad special
I would recommend this to a friendOK but wasn't 100% working upon install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove is nice however the middle heater didn't work upon initial install. A technician had to be dispatched to install.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello morningmav, thank you for your review. We are sincerely sorry your range was not operating properly upon installation. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Bad door?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door isn't closing all the way and I can't get through to bestbuy for a repair or to come look at it :/
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Sarah - We are very happy to have you in the GE Appliances family. It is disappointing to hear you are having trouble with the door and we would appreciate the opportunity to help if Best Buy is unable to do so. Please take advantage of the warranty by calling 1-800-432-2737. Thanks so much and hope to hear from you soon. - John@GEAppliances
It's strictly an ok of a stove.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good but it's a little hard to clean. Given a choice I might consider my purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Finn8 - Thanks for your review. We appreciate your feedback and we will pass this along to our product team. If you need further assistance, please feel free to reach out to us on our social media pages or at the "Contact Us" link on our website. Thanks for choosing GE Appliances! Olga@GEA
Cheaply made and reminder: Best Buy won't help u
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, look at it in-person if you can...oven door 'steel' is glued on and it started coming apart after 4 months. Center burner doesn't light properly, it always takes a good 5-6secs which is crazy for a brand-new oven (my opinion I guess). And of course Best Buy doesn't care if you didn't buy their protection plan. Good luck friends
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nodak2002, thank you for your review. We are sincerely sorry your range is not lighting properly and that the door is coming apart. This is certainly not something we would expect to hear! We can certainly understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
Good stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some.details like got scrachd when is cleaned. but is good product
I would recommend this to a friendShabby Poorly Manufactured Piece of Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range is okay. The metal burner grates fade in color quite easily and the area where the clock is located scratches with simple contact. If you are looking for a model that is durable, this is not the one to buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Renmar123, thank you for your review. We’re sincerely sorry your range is not operating properly and that the burner grates and clock have become damaged. We understand how that would be frustrating and would love to assist you with this. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
Ok stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After unpacking and installing unit I found 3 screws that were laying on the floor.
No, I would not recommend this to a friendThieves people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen, they tell you that it is an open box in very good condition, you pay almost like a new object and when you go to pick it up they give it to you, after you get home and open it, you realize that they sold you an old object, it is pure garbage . Also they don't want to receive it back after you already took it, pure garbage is a company of thieves
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so very sorry to hear you've had this experience. We apologize for your inconvenience and recommend taking advantage of your warranty and reaching out to GE Consumer Service at
1-800-432-2737. We would like to better understand the issues you are having with your new appliance. Please also reach out to us in a private message via social media. Please include your model and serial number, address, email address and phone number. Thank you! Joyce@GEA
Good oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good oven, i was looking for a bigger one but couldnt find one, but overall came out well
I would recommend this to a friendThis GE range was set up for propane not gas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon the delivery and installation we were sure there was something wrong with it. We called the gas company and a rep came out and told us that the GE range was set up for propane. Why wasn’t this oticed by Best Buy Outlet.
I would recommend this to a friend- Pros mentioned:Burner size
GE 5.0cft Gas Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Gas Range we recently bought and installed is an excellent choice. We especially like the middle burner. In our previous range of the same size didn't have that provision. In addition we like the oven with two burners, the grill andf the oven for baking. Great!
I would recommend this to a friend - Pros mentioned:Griddle
Range good... BestBuy bad...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t even install the new range or take away my old unit... BOTH SERVICES I PAID FOR!!! The stove works great. Love the griddle! Wish the oven controls were a little more clear to understand...
I would recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for providing feedback on your range. We're glad to hear the range is working well for you and the griddle is useful. It is disappointing to hear about the installation issues and hope you have reached out to your local Best Buy about this. Please let us know if you have any questions. We are happy to help in anyway possible. - John@GEAppliances
The stove works fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stove works fine but we are awaiting a replacement because the oven does not work.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello jane,
This is Megan at GE Appliance. I am sorry to hear about your experience. I hope that you have received your replacement and that you are now enjoying your new appliance. If not, please feel free to contact us and we will be happy to assist. Thank you for taking the time to review.
Product Good, Buying experience HORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great....the buying experience was HORRIBLE. After buying online delivery dates were not being honored so had to cancel. Woubd up going INTO THE STORE to have a rep purchase for me and confirm delivery.
I would recommend this to a friendThe stove is nice except for the oven cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average stove, I don’t like the oven cleaning process.
I would recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first couple of weeks receiving my stove, the light in the oven blew. I have changed the bulb about 4 times in the last 2 years, I stopped after the 4 time. The steam clean don't work. I'm very disappointed with my GE appliance.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit and finish poor. BTU output poor. Griddle is not cast iron but cast aluminum silver stone coated. Coating after 1 week is coming off. Poor poor poor quality
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
I really like the features of gas range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied with the features only has a dent !!
I would recommend this to a friend