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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 262 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers highly value the 5.3 Cu. Ft. Freestanding Gas Convection Range with Steam Cleaning and EasyWash Oven Tray's overall performance and ease of use. The air fryer and convection oven capabilities are also well-received. Many customers appreciate the large host of features and find the price and quality of the stove to be excellent. There were no negative aspects of the product mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 262 reviews
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst customer service ever. Waited 4 months with delivery been cancelled with no notice. Turned them over to the BBB

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear of your experience with the delivery of this range. We strongly advise contacting your retailer directly, as they will have the most accurate and up to date information regarding your order. GE_Appliances

  • Rated 1 out of 5 stars

    Wrong Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a gas range but was delivered a glasstop electric. The wrong range was shipped in the box. Very disappointing. The delivery guys were great and took care of the problem. I just wish it could have been right the first time.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 1 out of 5 stars

    faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Had and still have issues with it. The company that is suppose to fix it were so shady that I did not trust them coming out to fix it. It turns itself on and shuts itself off.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your experience. We first recommend turning off power to the range for several minutes to reset the electronics. If that doesn’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Worked Great for 2 weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 weeks. After that every time we turned on the oven it sounded like a blow torch going nonstop. Then it suddenly turned off and never turned back on again. Then we tried to get another one installed and that one was so broken the installers couldn’t even put it in. We’re switching to a completely different brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention and we certainly understand how important it is to have your range working properly. We understand your decision to return the unit. We hope we have the opportunity to earn your trust in our brand in the future. GE_Appliances

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very, very disappointed, Best Buy is trying to not honor a promotion as advertised. I was offered a $500 gift card for making a purchase. I have not received the gift card nor an answer from Best Buy headquarters. The store is trying to help claim the gift card, but so far no answer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your review and choosing a GE Appliance unit for your home. We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store. GE_Appliances

  • Rated 1 out of 5 stars

    can't rate it, I don't have it yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have not receive stove, was rescheduled 3 times for delivery

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear there is a delay in your delivery. This is a beautiful range, and we know that once you receive it you will love it, and it will be worth your wait. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong stove. Been waiting for stove and refrigerator since 6/12/24. Now it 10/8 supposedly. Been w/o both since may.Impossible to rate when do not have.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance. GE_Appliances

  • Rated 1 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Had to wait 2 weeks for replacement. No compensation for delay.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to call 800-433-5887 to discuss your situation. GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    Enjoying the GE gas range.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy this gas range. Easy to turn on the burners. Oven works very well. Still getting used to the controls. I like the bottom drawer for some storage but it is not very sturdy and it falls off the track when opened and its hard to get back on track and close it evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great Oven.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this over. It heats up everything pretty quickly. I love the middle burner that allows us to heat up our sides with plenty of surface area. The oven is very easy to clean and features a large host of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went inside of Best buy was not sure which oven to get. My focus to get one for a reasonable price, then I saw this oven it was a reasonable and the right size that will fit in my kitchen. Also, it has wireless features to control your oven if you're in another part of the house. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our needs. Will be great in our remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Oven with Air Frier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven so far. Has all that we need and we are very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item as an open box, came in great condition. Would give 5 stars but the knobs feel a bit cheap in quality but otherwise it was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love it. The oven warms up fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This range features an Express Preheat cycle which helps you get food on the table quicker. In just 7 minutes you have a perfectly preheated oven! We're glad to hear you're enjoying this range, and we're confident it'll continue to be an asset in your kitchen for years to come. GE_Appliances

  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    Missing parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about six weeks for the delivery. Great oven, heats up quickly. No issues with the delivery and installation, but with one problem. No knobs! All the other parts were available, I don't know if GE forgot to include the knobs in the package. I did order the stove top knobs separately and awaiting their arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    review of invisible gas range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am giving a 2 star review because im hoping it will work fine if we ever receive it. we purchased it from the johnstown pa store on Jan 22 and were to expect it Feb 5th. It was put on back order but we were never told this. Our son found this out on the 5th, he was then told the 10th. we are still waiting, as i am writing this on the 13th we were now told it will be in on the 21st of Feb. time will tell. thats a month with no range. not a good business model in our opinion. i would recommend the range but not our best buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We sorry to hear of the delay in delivery of this range. We strongly advise continuing to work with your retailer directly, as they will have the most up to date and accurate information regarding your order. GE_Appliances

  • Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this stove, haven't found anything I don't like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove the air fryer nice to have i thinks its better then the other air fryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hello

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that stove pretty fast and almost everything broil and oven and have air cooking love it

    I would recommend this to a friend