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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers value the overall performance, useful features, and appealing design of the 5.3 Cu. Ft. Slide-In Gas Convection Range with Steam Cleaning and EasyWash Tray, with many appreciating its ease of use. However, some customers have reported issues with the oven's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-111 of 111 reviews
  • Rated 5 out of 5 stars

    Range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range fits perfectly in our space at home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience I've ever had. Stove #1: delivered November 4, 2024 with 3 burners missing parts and a non-working oven. In December it was replaced with stove #2: all burners worked but oven didn't. Unsure if stove problem or the 3rd party hire installer. 3 months of no working stove. Now I'm waiting for a $1,529.00 refund. BEWARE

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you are waiting for a refund and have questions regarding that. please reach out to your bestbuy.com customer service department at 1-888-237-8289, or call your local store. If we can help with any other questions regarding your appliance, please feel free to reach out to us on any of our social media pages. GE_Appliances

  • Rated 2 out of 5 stars

    Do not purchase if you are a baker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not bake evenly!!! Each rack is a different temperature! Stove top difficult to clean.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If your oven is not baking evenly, please ensure that you're using the correct cookware, and rack and that your controls are properly set. You can view the full list of troubleshooting tips on page 30 of the Use and Care manual. If these tips do not help, please take advantage of your one-year warranty with us by calling 833-426-3393 so our technicians can ensure that your oven is working as it should. GE_Appliances

  • Rated 2 out of 5 stars

    Weak burner output

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    output of burners is very weak. very long time to bring water to boil.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your burners are weak. If the surface burners will not boil, maintain a rolling boil, or food is not cooking fast enough on boil: To keep boil times low, the diameter of the flames should match the size of the cookware being used. Using a large pan on a small diameter flame will extend the cooking time. Flames should not extend beyond the cookware. This will reduce the efficiency of the burner because the heat will go into the room instead of the cookware.
      Use the large or all-purpose burners for boiling. Higher BTU burners perform better for boil.
      Verify that Power Boil is selected. Use of a lid can improve boiling speed and performance.
      If the burner flames aren't even, please confirm you have the correct burner heads on the correct burner. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. GE_Appliances

  • Rated 1 out of 5 stars

    Never Used It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for 2 weeks to receive the range. Best Buy notified me a hour before its intended arrival to tell me its on back order until October. So, I never used it and disappointed I wasn't told sooner so I can have the option of re-ordering something else.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Experienced nothing but mistakes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product never arrived so this review is about the service not the product. The service was horrible. I STILL DON'T HAVE a working oven

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect stove for the whole family!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove. Great look. Functions very well. Easy enough to be used by my older kids. Thanks GE and Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove, looks great, super fast preheat, overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the shopping experience; the delivery was on time, and the delivery person was very careful and polite. I am delighted with my gas stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Gas Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new gas range and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic fit! Works great, the way it instantly heats is genius.

    I would recommend this to a friend