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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 311 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent heating performance, particularly for pizza, and appreciate its ease of use and cleaning. The design, including the moveable bottom plate, is also a positive aspect. However, some customers express concerns regarding the sturdiness of the glass top and issues with the color peeling. Additionally, the storage drawer at the bottom requires lifting to open, which is a point of inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 311 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the quality and the price. the storage drawer does not fit properly, and it is scheduled to be replaced. Also this same item is 698 at Home Depot and I paid 799

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your range storage drawer. we recommend continuing working with your retailer towards a resolution, if needed you can contact HD.com customer service at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store for assistance. GE_Appliances

  • Rated 1 out of 5 stars

    Shameful installation service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel implored to share my wife's horrible experience with our lowes delivery driver. The young man implied we had a nest of roaches under our stove and was about to refuse to install the new stove. My wife woke me from my slumber so I could articulate to the gentlemanthat we had never had roaches and if in fact he thought we did he could kindly show me proof. At this point he searched and searched until he produced what I could only say looked to be some sort of beetle. Short story long. He installed my stove and in doing so stole my wife's pleasurable experience of owning her new stove. Shame on you Jose if that is even your real name.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you'd like to reach out to Lowe's Customer Care to share your experience with delivery, they can be reached at 1-800-445-6937 or you can text 84109. Best Buy's Customer Service can be reached at 1 (888) 237-8289. -Sarah@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    DK on range. Product not delivered yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my product on 12/30/24. Still don’t have it on January 15, so can’t review the range I purchased. Delivery process nightmare. Yes, bad weather been issue, but too many phone calls from delivery service people not at my home Best Buy. Automated system phone issues. Lack of communication. Was to have range and microwave rescheduled a second time for delivery yesterday. Delivery truck said to be stuck in snow an hour away from store and here. They could deliver microwave by car, which they did and installed. Geek squad guys were great. Apologetic, pleasant, and efficient. Said I’d receive a call about rescheduling delivery of stove. I called in this morning. Told range on backorder, so another week delay. Why backorder if there was one on the truck that was supposed to be delivered yesterday? Know weather is some factor here, but the delivery process stinks. Poor communication between store/delivery people/delivery concierge service.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Best Buy commits credit card fraud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charged me illegally for a cord that we didn’t even request and said it was being provided at no extra cost, but then they charge charged for a cord, and I had to dispute the charge with the bank because they committed credit card fraud

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about your credit card charge issue, we recommend calling the Best Buy team directly at 888-237-8289. GE_Appliances

  • Rated 1 out of 5 stars

    It’s not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry to see, but this stove is giving a whole lot of Chapel. I need to know what to do. Two of the burners are not working and I purchased me of this year.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to assist with the burners of your range. If the top burners do not work but the clock does work, the power cord connection of the unit may be wired improperly. We suggest contacting your installer for further assistance. You can also check the circuit breaker or fuse in the home that supplies power to the range. Make sure the power cord is not loose and is plugged into the wall outlet snugly. Please review the article titled “Electric Range - Surface Burners Not Heating or Working” on the GE Appliances website.

      If the burners still won't work properly, please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Rated 1 out of 5 stars

    Malfunction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malfunctioning Keeps changing settings in temperature

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you are having this issue with your new range. Please reset the electronics by flipping the breaker off for a couple of minutes. If you experience the temperature malfunctioning again, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Delivery company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rude and unprofessional delivery person. He left without delivering my stove and microwave. Will never buy a large appliance from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave a review. For issues with delivery & installation please contact 888-237-8289. -Arnesha@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Lengthy Delivery Delays

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove is good. 3 month delay after being told they had them in stock in two nearby warehouses was very frustrating. Went from 1 week to over 3 month delivery. Best Buy needs to change the system. Overselling can be avoided .

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about the delay in delivery that you experienced, and we apologize for the inconvenience. We encourage you to reach out to Best Buy directly, by calling your local store, to further discuss your experience. We're happy to hear the range is working as designed, and we're confident it'll continue to serve you well. - Julia@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Good but prices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I little bit hard to clean, and the material looks cheap

    I would recommend this to a friend
  • Pros mentioned:
    Design, Heating performance

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it a lot for the money. Plenty of bells and whistles and solid build. Like buttons and everything seem the best for the price point. We like the design/look and it works great! We have made 4 pizzas in it and it really does a great job. It warms up quickly, cooks perfect to temp, and really checks all our boxes. Kids have really like diving into the new options. Really excited to get some new cooking options when making our family favorites. Cleaning the bottom of this one is super easy. We like to cook our pizzas without pans underneath to make them crispy so now and again, we have to clean them. And this one is perfect for exactly that!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WHAT TITLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT RECIEVED YET. DELIVERY ALL MESSED UP. GIVING 5 MIN TO RESPOND NOT 4HOURS. BUT 1ST WAS TEXTED AT 5PM MY RANGE WOULD BE THERE AT 10AM.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven did not work properly. Being replaced by Best Buy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We're glad to hear that you're working with Best Buy for a resolution. We appreciate you sharing your feedback. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered this twice and the backboard didn't work...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to usea and clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good quality , easy to use and clean, it has a sepatw try in the base of the oven to best clean way.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Great stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my GE stove, works great and the oven heats up super quick!

    I would recommend this to a friend
  • Cons mentioned:
    Appearance

    Rated 4 out of 5 stars

    Working good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and when we remove the sticker from the stove, color was Peeled with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the easy cleaning tray, the cooktop with multiple heating zones, and the air fry features. This is a great range, and we have been very happy with our purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm liking the oven, BUT, I'm VERY disappointed that it doesn't come with a manual. I'm not technically savvy. So i really need a hard copy of a manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove purchase from Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing stove. Love everything about it. Great buy and excellent delivery from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Oven.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features especially the App to control setting while away from home.

    I would recommend this to a friend