Customer Ratings & Reviews
- Model:
- JVX5305DJBB
- SKU:
- 5578596
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the 30" Convertible Range Hood, particularly its overall performance and appealing appearance. The lighting options, ease of use, and quiet operation on low settings are also well-received. However, some customers have experienced difficulties with the installation process, and the range hood does not include a charcoal filter.
This summary was generated by AI based on customer reviews.
Perfect color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fill perfectly. Easy set up. Instruction were clean and easy to understand . No loss part.
I would recommend this to a friendPoor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered later than scheduled and was supposed to be install at the same time. They only delivered it and the install is pending 12/29/2023
No, I would not recommend this to a friendGreat color matches with my other GE items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item should have come with more parts my installer had to purchase more items in order for the item to be vented. If you are selling this item as is you should state in order to vent outside it will be necessary to purchase other equipment.
I would recommend this to a friendDo not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From fan blades hitting the shroud to blown halogen bulbs this unit was replaced by BB FIVE TIMES! Thank the almighty for Total Tech. This was in two month period.
No, I would not recommend this to a friend- Cons mentioned:Charcoal filter
Buyers Beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT come with power cable or charcoal filter! You have to buy both separately and both are currently on back order on the GE website (which is the only place you can buy these...) This hood has been sitting on in my kitchen table for almost two weeks now. Debating if I should I should just return this unit and go with a different brand who's power cables are more easily accessible. I cant speak to the quality because I can't even use the thing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello kzsdesigns, thank you for your review. We are sincerely sorry your range hood did not come with the parts you had expected. The charcoal filters are only necessary if you are installing it to recirculate. The power cord required will be determined by the outlet in your home. If you have any questions or concerns about your range hood's functionality, please feel free to reach out to us on social media. -Chris@GEA
Bad vent hood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last a year. Air blew v low volume and smoke piles everywhere. Should have spent a little more to get a better quality . Ah well
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real pain. The product was installed & didn't work. Service person came out and said we had to call store to get replacement. Called store and was told I have to go to store for replacement. This is a PAIN!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Larry - We are very sorry to hear about this frustrating experience, as it is not something we would expect to occur. If the unit was damaged upon arrival, please work with the store to have the unit replaced. If the unit is not damaged, but not functioning properly, I recommend taking advantage of your warranty by having a GE Appliance technician properly diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737 or schedule on-line at http://www.geappliances.com/ge/service-and-support/service.htm . -TREY@GEA
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the special order last night, unpackaged it today to install it and it’s damaged. Now we have to repackage it and take it back! Frustrating.
No, I would not recommend this to a friendI have no idea how I work because installation guy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how I work because installation guy was too busy day is it the house
No, I would not recommend this to a friendSleek and Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range hood is sleek and quiet and a perfect fit to go along with my GE Range, Refrigerator and Dishwasher.
I would recommend this to a friendFits perfectly.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation. Looks great. Matches my appliances.
I would recommend this to a friendGreat like all the light it gives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to know where to get the light bubs . Like all the light it has
I would recommend this to a friendRange Hood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First range hood we received was defective. Had to order a second replacement hood.
No, I would not recommend this to a friendGE-30
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE -30 IS FAVROIT EXHUST FAN THANKS .IN FUTURE I PURCHASE AGAIN.
I would recommend this to a friendHas dents on the front of the hood.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want this range hood replaced since it has two dents in the front of the hood. It came from the factory with the dents.
No, I would not recommend this to a friendCooking with gas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am again cooking with gas and needed a good vent hood that can handle my oops with smoke.
I would recommend this to a friendBad luck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I soon as I open the box I saw a big scratch and Watch bent Disappointed
No, I would not recommend this to a friendGorgeous! Nice 2-speed fan and light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Contemporary and stylish, this looks GREAT with the stove it serves!
I would recommend this to a friendRange Hood Fan does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box this range hood does not work. I bought this GE range hood and was told it would be an easy installation. After installing it per directions the fan on the hood does not work but the lights do work. I have tried contacting Best Buy Support and GE support who hung up on me and have not been able to get this resolved. I am truly dissatisfied with this purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi MrDJS, thanks for reaching out! We're so sorry to hear that your vent hood is not working as intended, we can understand how frustrating that would be. If you're still having issues with your unit, and you've double checked the installation, then a service appointment may be needed to further investigate the issue. If you need further help, please send us an email or reach out to us via social media. All the best. -Michael@GEA
Do NOT Purchase it is Junk and Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk and Terrible please check others reviews before purchasing. Less than 10 days stop working
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello upset, thank you for your review. We are sincerely sorry that your range hood is not operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA