Customer Ratings & Reviews
- Model:
- JVX5300SJSS
- |
- SKU:
- 5578595
Customer reviews
Rating 4.1 out of 5 stars with 386 reviews
(386 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the product's beautiful appearance and clean design, along with its ease of use and excellent performance. Many appreciate the relatively quiet operation and strong fan speeds, considering it a great value. However, some customers have reported issues with the lighting, specifically lights not working. Additionally, concerns have been raised regarding installation, with some units not being correctly assembled, and the product's lack of an included charcoal filter.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charcoal filter
Rated 1 out of 5 stars
Disappointing Start
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the last piece of our kitchen to be converted over to Stainless Steel. I needed a recirculating range hood since our existing range hood is unvented. The hood comes configured by default in recirculating mode. In reading the manual it states that if you are going to use in recirculating mode you "MUST" use the charcoal filter. The issue is that the product does not ship with the filter. This is not a filter that you can find in any retail store you must order from GE. I contacted GE to order a filter which will take a week to get here. I have a nice looking new range hood that that I can not use for a week now.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
very nice modern looking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, matches stove, fridge and microwave
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Slate
I would recommend this to a friend Rated 3 out of 5 stars
Charcoal filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in PR where I can buy the charcoal filter for my GE 30” model jvx5300sjss
I would recommend this to a friend- Cons mentioned:Lighting
Rated 1 out of 5 stars
NOT GOOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two years ago. Sounds like a jet when the fans are running. Lights are hard to change. One light keeps falling out. Yesterday I noticed the fan is rattling.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Range Hood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Range Hood, very bright 2 level lights, Easy to use and control the fan sppeds
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black
I would recommend this to a friend - Cons mentioned:Lighting
Rated 1 out of 5 stars
don't buy this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lights went out. The plastic frames that hold the light bulbs are very flimsy. I deserve my money back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that the lights in your range hood went out and that you've not been pleased with its quality. If you haven't already done so, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening and hope this helps. -Chris@GEA




