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Customer Ratings & Reviews

Model:
JVX5305EJES
SKU:
5578615
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Customer reviews

Rating 4 out of 5 stars with 278 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, beautiful design, and quiet operation on low settings. They also appreciate its ease of use, strong fan speeds, and effective 2-option lighting. However, some customers encountered issues with the installation due to factory assembly problems and noted the absence of a charcoal filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 278 reviews
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Range hood has good suction and lifts stream.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood has good lighting and the ventilation takes the Steam and smoke write up. It was another update that I did in my dads kitchen. All in all I think it is a very good hood range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like.it only thing is if your short like me..and can see up into it there is no cover only downside

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not installed correctly i had get electrician to fix it that was extra cost for me sorry but not excitable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great Only one side pulls air

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda weird but the fan is located on the left side and touches the grill below. So cook your stuff on the left side of your stove,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet hood vent. A little pricy due to the black stainless color, but worth it for the look we wanted in the kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    bad screws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to set up our GE 30 inch convertible range hood and the screws didn't even fit and one of them cracked. very disappointing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks so much for the review. We hate to hear of the trouble you had with installing your range hood and are surprised that the screws wouldn't fit. We apologize for any inconvenience and we would be glad to assist in any way we can. Please feel free to send us a message on social media. In your message, be sure to include your name and the model/serial numbers. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Awful experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order received damaged and now 5 weeks later still waiting for a replacement Utterly disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Nice range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light and fan! Very powerful fan with two speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches all appliances I bought. Was very costly but matches everything I bought. Quiet running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Manufacturing errors TWICE now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got one and had it installed in July, and there was a manufacturing issue with the fan. We finally got the replacement installed today and this one has no buttons on it. The Best buy employees have been wonderful though. They have been professional and very understanding, but this is getting frustrating.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Jenn, thank you for your review. We are very sorry that your range hood's fan stopped performing properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Motor SHORT CIRCUIT after 4 months of use !!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product may be good, but Best Buy installation was very poor. Installation guys messed the wiring around the motor, which led to short circuit just 4 months after installation. Highly UNPROFESSIONAL !! Won't buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lights not hooked up?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light connector was not hooked up I have two manage to connected from inside the hood, also the filter was damaged we can’t see the part number online to re-order

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the light is bright the band is low or high. It matches my whole set perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range hood compliments my new range perfectly! The color is beautiful and easy to care for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fantastic marvelous very very good awesome great

    I would recommend this to a friend
  • Pros mentioned:
    Fan speed

    Rated 5 out of 5 stars

    Great look and operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan works great and has a turbo feature. Auto off feature also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but I just wish it had a way to have a brighter light.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it it looks very nice in my kitchen and the led light its awesome

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Powerful exhaust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exhaust is powerful and the 2-option lighting is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Light bulbs stop working and fan issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two seperate ubits, one came with our home and the second we purchased here. The first one the light were dangling out, so i bought a new model and one of the two light bulbs didnt make over 4 hours.

    No, I would not recommend this to a friend