Customer Ratings & Reviews

My wife is very happy with our new refrigerator, 20 cft GE. Our previous refrigerator lasted 25 years, we'll see if this lasts as long. The delivery and setup was professionally done!

It is big. Love the LED lighting, huge crisper drawers and movable meat drawer.

Great service! The delivery crew was polite and professional and we thoroughly enjoy our new refrigerator!

Just a few weeks with new refrigerator. So far all good. Best of all, has been the customer service from the Best Buy team. Planning to purchase all of our appliances from Best Buy going forward…

Recommend a smaller fridge like this for 1 or 2 people household it’s great and has lasted almost two years now after I bought it

Good as an extra refrigerator. Door storage is functional. Refrigerator shelves aren't as useful. Top shelf is too high to see contents easily.

Very nice, perfect size for my garage. Very satisfied

Love this appliance! Looking for a large freezer and this one had it. Very happ wth it. Great price and nstallation was seamless. The guys were great and worked very well together.

The product was the best, I recommend buying at best buy, it arrived earlier than expect and without any inconvenient details.

This is a very basic refrigerator that does what a basic fridge needs to do. For the price this no frills fridge does the job

This refrigerator may be no frills but the storage space is amazing. It’s so nice to have decent freezer storage. We are absolutely loving it. It’s our garage fridge

I went to the Best Buy outlet in Tominum and found a nice refrigerator. It had a dent in the side but you won’t see that side. I had to pick it up in my truck, I was able to have it right away since my refrigerator was not working. Good price, no problems.

There is a fundamental flaw with this otherwise great basic refrigerator. If you are not careful to SOFTLY close the refrigerator door, the freezer door often pops open! I was told this is a known issue with this model and that the manufacturer (GE) says that's just he way this appliance is!! Wow! So I have frequently come down into the basement to find my freezer door wide open. This is a MAJOR flaw in my opinion. One that could cost hundreds of dollars in lost food.

Ordered from Arlington Hts store. Salesman helped me pick a new refrigerator given the whirlpool freezer was defective. It was easy. He set a fast delivery date . Delivery right on schedule & frig is great

Best purchase I've made and works really well. Currently, I am using this inside a small apartment.

Fridge works great and has a nice layout. I like the flexibility of all the shelves and allowing placement that works best for me.

The guys that installed the refrigerator were helpful and friendly. They had to come back the next day because they didn't have time to take it off the door.

This low rating is for the Best Buy Delivery Team, not the actual product. The team neglected to tell me that my new refrigerator needed to sit for twenty-four hours after being delivered upstairs to our kitchen. See, the freon and oil in the refrigerator's thermodynamic system gets shaken up after a delivery. You must wait twenty-four hours for the system to go back to it's normal, 'separated' state. I just bought this unit July, 2022. It worked correctly for about two months until the items in the freezer became half frozen/half thawed. The first repair rep who came out to my house today to fix my fridge, told me it will take time to order parts/schedule the repair. In addition, the repair itself will take several hours, rep told me. Nowadays, you need to do their job for them! Make sure to let your new fridge sit for twenty-four hours before you start to run a brand new unit. Once the product passes that 48-hour return window, responsibility is passed to the warranty company. The store where you purchased it is not responsible for product's working order after that. In my case, the fridge worked just fine at first. Rep today explained, "It takes some time before the oil that has been mixed into the freon, plugs up your lines". So 'Best Buy' sells you the unit but, clearly doesn't care about your experience using it!

The refrigerator itself is great. The people who handle it, not so great. The first one re received looked like the dropped it, the freezer door was bent and wouldn’t shut properly. Got a replacement, and the second one has a huge dent in the side and the freezer door is scuffed. Contacted customer service and they offered me a $35 gift certificate. Wow.

Great price and came in a timely manner. Keeps items cool and plenty of room