Customer Ratings & Reviews
- Model:
- GTS22KGNRBB
- SKU:
- 6399113
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator for its overall performance, capacity, and size, with many appreciating its quiet operation and effective temperature control. While the design receives positive feedback for its sleekness, some customers have noted the absence of a freezer light and issues with the door seal, as well as the susceptibility of the stainless steel to smudges.
This summary was generated by AI based on customer reviews.
Good refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator... no issues at all, more room inside
I would recommend this to a friend- Cons mentioned:Door seal
Came damaged, and appeared to be a lower quality i
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As said it was damaged poorer quality than in store, dented and plastic bent in back also ran continuously, because door wasn't set up properly after delivery people set it up, unbalanced also was loud, everything was frosted in freezer. Wasted two days for delivery and return. I dont think I'll buy anything there again. Should have been compensated for all the problems!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Gerry, thank you for your review. We are very sorry that your refrigerator came damaged. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Overall performance, Size
New Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working great . Fits perfectly replacing our old refrigerator. Mike at Best Buy in Burbank was a pleasure to work with and very knowledgeable. Thank you
I would recommend this to a friend Easy and good storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and nice style. Easy to clean. Works perfectly
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong heavy stainless steel and doors are tightly seal
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for my house. I love GE products.
I would recommend this to a friendBadger good nice steals prices good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good 10 point s my family licks my friends byes
I would recommend this to a friendFRIDGE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS QUICK AND EASY, CAME QUICKER THEN EXPECTED.
I would recommend this to a friendOnly place in mobile alabama that had one in stock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only place in mobile alabama that had one in stock
I would recommend this to a friendLousy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are delay delivery 3 weeks with no explanation.
No, I would not recommend this to a friendI paid for this crappy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My handles were installed on opposite sideI hate it
No, I would not recommend this to a friend- Pros mentioned:Capacity
GARAGE FRIDGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NICE GARAGE REFRIGERATOR - GOOD DESIGN AND CAPACITY.
I would recommend this to a friend Top freezer refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks nice and works really good , the only problem it has is that the gasket of top door and bottom door don't match making the doors uneven.
No, I would not recommend this to a friendHORRIBLE CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They cant even vall you to tell you the messed up they text you to call them amd make you wait on hold
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there. We're sorry to hear that you've had bad customer service from our end. This isn't the type of experience we'd like for our customers to have and apologize. If you're still having issues, please feel free to reach out via private message on our social media sites. Thanks. -Arnesha@GEA
Belowbasic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made product. Quality of material is sub par. Would not recommend product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the quality of your new refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.few bumps on door frost leaking in freezer dorr opening certainly has issues
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrig has hole in no leveling legs Poor installation
No, I would not recommend this to a friendFreezer doesn’t stay shut!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have now owned this refrigerator for a little over a year and I felt like I needed to warn people. Unless you VERY gently shut the refrigerator door, the freezer pops open! We’re not talking a slamming of the door, just a normal closing as you’re walking away will do it. I have now had to throw away everything in my freezer three times because non family members have gone out to grab a drink, shut the door as they turned to walk in and not realized they’ve inadvertently opened the freezer. That one soda just cost me about $100 in ruined food. I’ll be calling GE today to see if they offer some sort of fix, but unless you want to keep throwing away all the food in your freezer, I wouldn’t recommend. I’ll update post if they offer a solution. And yes, I’m kind of an idiot for being lazy and not dealing with this before the one year mark. That’s on me…ugh!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so very sorry to hear you lost food. We can understand how frustrating this would be for you. It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open. Please take a look at the following link that will offer some suggestions and tips that can help. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979&_ga=2.207091283.1738487097.1651512251-286710438.1648489339&_gac=1.205254052.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you believe there is an issue with your refrigerator, please reach out to us directly via a private message on Social Media. Thank you! Joyce@GEA
Freezer is not cold enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer temperature hovers around 15F. Never gets to 0F. Not safe for frozen food.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there. When measuring the temperature, remember that the frequency of door openings plays a large role in maintaining proper freezer temperatures. Taking an air temperature reading would not be accurate because air temperatures fluctuate any time the door is opened. Place the thermometer in between two packages of food that have been in the freezer for more than 24 hours on the middle shelf (or as close to the middle of the unit as possible) and leave it there for at least three minutes. Putting the thermometer in ice cream that has been in the freezer for at least 12 hours is the best way to check the temperature. We hope this helps! If you need additional assistance, please reach us via social media. -Gina@GEA
- Pros mentioned:Overall performance, Size
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge seems to be running great. I love the size of it and it didn’t take long for it to cool down after set up.
I would recommend this to a friend