Customer Ratings & Reviews
- Model:
- GTS22KMNRES
- SKU:
- 6399126
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator for its overall performance, capacity, and size, with many appreciating its quiet operation and effective temperature control. While the design receives positive feedback for its sleekness, some customers have noted the absence of a freezer light and issues with the door seal, as well as the susceptibility of the stainless steel to smudges.
This summary was generated by AI based on customer reviews.
Happy camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size. Enough shelf space and drawers. Got the extended warranty. Good lighting inside. Easy purchase with Mason, excellent door switch job by Timothy. Good people all around.
I would recommend this to a friendTop freezer refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. The top freezer model affords more freezer space than a bottom freezer. As to date runs well and keeps temperature.
I would recommend this to a friendNo customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never by appliances from Best Buy again , worst delivery scheduling , you offer no customer service I am done.
No, I would not recommend this to a friendHate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. It is too low and I'm going to end up with a concussion from hitting my head on the freezer door so often.
No, I would not recommend this to a friendBlack GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is Very good for a garage refrigerator!! It has a great color
I would recommend this to a friendDO NOT BUY FOR GARAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in a warmer climate, do not buy this for garage use. Mine doesn't get below 43 in a Florida garage. GE says that is normal & I am past my return window for Best Buy. Very unhappy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you for taking the time to bring this to our attention. We are so sorry for any headache this different-than-expected performance has caused for you. This refrigerator is not meant to operate in ambient temperatures that exceed 100 degrees Fahrenheit. This information can be found on page 9 of the manual, linked here: https://files.bbystatic.com/4d7waeBMdcjfoaV5Avo59Q%3D%3D/a0874572-6929-4491-b5dc-e6047e38c80d.pdf - We hope that you find this information helpful, and please feel free to reach out with any additional questions or concerns you may have for us in the future. -Elliot@GEA
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is worthy for the price I paid for although it remains to be seen as to how long the refrigerator will last in comparison to the more expensive model made by GE.
I would recommend this to a friendGE fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast and accurate delivery, small delivery window, so we knew when it will be delivered without having to wait for hours. definitely recommend to buy from bestbuy.
I would recommend this to a friendAppliance bundle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy that the products were in stock and available. Fast delivery. Delivery guys were very friendly and informative on the appliances !
I would recommend this to a friendOverall nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came dented on side but Best Buy sent us a gift card. The blue plastic coating was difficult to remove completely.
I would recommend this to a friendRoomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the roomy easy access freezer and refrigerator areas. I can fit large pizzas in the freezer and thaw a turkey in the refrigerator.
I would recommend this to a friendI’m not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not work and go to bestbuy store and one guy told me I have waiting for one month to use insurance
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend viewing the article titled “Refrigerator - Not Cooling Enough” on our GE Appliances website for troubleshooting help with this issue. If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- Regarding a Best Buy insurance plan, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator, except I don’t know how to get all the blue tape off the insides oh the doors.
I would recommend this to a friendExcellent Garage Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a second refrigerator for the garage and it works well in Houston heat! Our garage gets over 100 degrees in the summer and this thing doesn't miss a beat
I would recommend this to a friendOdd Shape
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store and delivery personnel were very helpful. We were buying for a rental that was to be sold and it was and odd shape. All were so helpful.
I would recommend this to a friend- Pros mentioned:Overall performance
Noisy fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 17 year old fridge with this one. We were limited to the type and style as our fridge enclave is next to a wall, so we are limited to a top freezer type. I like the appearance and functionality of this fridge. It evenly cools our food. However, do not buy this fridge if you want something that is quiet. Our 17 year old fridge was quieter than this new one. It rattles and vibrates and entire kitchen. Very dissatisfied and disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, David - Thanks for the feedback. We apologize for any inconvenience you've experienced with your refrigerator. We would like to offer some troubleshooting tips about normal sounds refrigerators will make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 If the sound you're hearing is abnormal, we recommend taking advantage of the warranty by scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for feedback, we truly appreciate it! -Mikayla@GEA
Refrigerator is too Loud
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT RECOMMEND this refrigerator. I purchased 15 mos. ago. Six months later, service was required because of loud knocking & failure to cool. This refrigerator is SO LOUD with intermittent knocking.
No, I would not recommend this to a friendStainless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless is Impossible to clean. No matter what I try, the fridge door always looks awful.
No, I would not recommend this to a friendBest buy sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud ianstall was a problem ice maker did not arrive on time many delays. Best buy sucks
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know a concern with noise and problems with delivery and installation may be difficult to deal with. If you’d like to share your feedback regarding installation and delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. Regarding noise, we do expect the refrigerator to make some sounds as it operates; newer models can sound a bit different than older models because of newer technology and additional features. If it may be helpful, more information on what noises the refrigerator may make is available on page 19 of the manual; that can be viewed on our GE Appliances website when you look up the model number and go to the product page. Your feedback will be shared with our team for review.
Great fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one called me to tell me the delivery date was changed. I took a day off of work and lost money. They said they would compensate me and never did.....
I would recommend this to a friend