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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1800 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and size of the 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator. Many appreciate the temperature control and sleek design, and find the noise level to be acceptable. However, some customers have expressed concerns about the absence of a freezer light, potential issues with the door seal, and the susceptibility of the stainless steel to smudges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,800 reviews
  • Rated 2 out of 5 stars

    Not a keeper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're returning this fridge. There weren't too many options because of the pandemic and our previous fridge went out the Tuesday after Black Friday/Cyber Monday, so we settled on this top-freezer when we really wanted a side-by-side. There are a variety things wrong with this fridge. I might be able to excuse one or two, but we are currently waiting on a different model to be delivered this weekend to exchange with this one. - Delivered with deep gouges/scratches on the side and bottom of the door. Not sure if this occurred during delivery (the doors were removed, so they didn't scratch them on the way in, but maybe it happened while they were removing them outside) or if they sent us a scratch-and-dent. - For whatever reason, probably a manufacturing defect, the top and bottom door handles rub on each other so you have to forcefully open and close both compartments, sometimes so much so that the whole fridge will roll forward and if you're not careful, the door won't fully close. - The "recommended" setting keeps the fridge at 46 and freezer at 10 (well below the FDA recommendation of below 40 and 0). The door is even warmer. I set it on 4 and it eventually brought it down to the recommended settings but does seem to get warmer still so I'm worried about stuff thawing or going bad. - This sucker is LOUD. It's as loud as our dishwasher when it's running. I wouldn't mind it if it were a second fridge for use in our kitchen or basement but it is annoying to have something that loud almost CONSTANTLY running in the kitchen. - I truly hate the layout. It's been several years since I've had a top freezer so perhaps I've forgotten, but anything not at the very front of the refrigerator is instantly lost. I must have taken for granted how easy it was to see everything in a side-by-side. - The drawers are super low-quality and don't slide well, and if the fridge door is not ALL the way open, the one closest to the hinge won't be able to open. - After a week, we still haven't managed to get all the blue plastic off the doors because it wraps all the way to the inside of the seals. Is there some secret to removing it? The delivery people said to wait a few hours to remove it, which we did, and it still came off unevenly around the edges. - The stainless steel really picks up every fingerprint and smudge. I know it's not advertised as fingerprint resistant but it really brings the whole aesthetic down. - It's not shown clearly in the picture, but whichever side doesn't have the fridge handle has a hole in it that is covered up by a tiny cheap piece of plastic that is very noticeable. The freezer at least has the GE emblem that looks more purposeful (unfortunately, the blue plastic is impossible to remove around it, at least so far). For as much as this fridge costs, I really expected better. If it had just been a few of the above issues, most of which are not dealbreakers on their own, and/or if it had cost half the price, I would probably have put up with it. But it's all of these things at a ridiculous price point. Do better, GE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We’re sorry to hear your refrigerator was not operating properly and that you were not pleased with the features and functionality of your unit. We sincerely hope we will have the opportunity to earn your business back in the future. If you would like to speak with us about our current lineup of products, please don’t hesitate to do so via the “Contact Us” link on our website. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Refrigerator is a wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful fridge. The inside is so well designed with lots of shelving and space. Door opens and closes smoothly. Couldn't be happier. Delivery men were careful and efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled you’re loving your refrigerator, and particularly appreciate the design, capacity, shelving, etc. We’re also glad to hear you had a great experience with delivery! If you’d like to share your feedback regarding delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the refrigerator will serve your needs well for many years to come. -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is absolutely wonderful!!!! It gets super cold and is the perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent brand GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and reasonable price. The size is correct for what i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It’s so big fits perfectly in the garage and runs so nicely everything stays cool I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great size and function. Got it for the garage fridge and the 21.9 Cu Ft really is a great size. Ease to change door handle side to fit the area best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Unit but delivery not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice; however it comes with a protective plastic film that is extremely difficult to remove. The delivery guys are suppose to remove it but they just left it with the film still on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking, but runs frequent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and keeps things cold, but runs frequent. Kinda annoying n wish it was quieter. Pay attention to size bc a few sizes n store employee added this one when I wanted one size smaller(same price n didn’t realize until it was delivered thst is was bigger model).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size. just right for a garage backup refrig.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    GE fridge for basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample freezer space. Decent price for quality. Meant to be a basement fridge, bestbuy crew helped me figure out placement in my tight basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garage Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working good so far, won't know for sure until winter time when the temperature drops. The only issue i had with the purchase was when removed from the box there were scratches on the freezer door and the top of the refrigerator door, contacted the store and they offered to replace the fridge but being that it is an hour drive to the closest store I agreed to taking a 100 dollar gift card and keeping the original fridge, seeing that is going to be in the garage I can deal with the scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is great - it really keeps everything cold and has plenty of room. However I have had to adjust to a top freezer and one door instead of two.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Solid fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an LG fridge (I'll never buy LG EVER again there customer service is horrible). This GE fridge is very roomy, keeps things nice and cold and the door closes tight. I knocked off a star because I wish there was a light in the freezer and the finger-prints/needing to clean frequently is a tad annoying - Otherwise for the cost, it's s solid fridge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good secondary fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great garage fridge. I did notice several complaints about noise, but for a garage ready fridge I would expect that as the cooling fans need to work harder than if it was indoors. My only complaint are the shelves. They are glass and span the width of the fridge, and will bend under load. I make sure to put heavier items to the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Good second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks in. Solid garage refrigerator. Large capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great design

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and works well. Delivery guys were great and switched around the door to swing from the opposite side.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing product for a good price. Does everything a fridge and freezer should and is quite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Garage Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for the garage. Lots of space for organizing overflow food and drinks. Great size too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stainless steel refrigerator that was from a different brand and different brand that did not last too long and was very hard to clean .when i switched to this refrigerator it was way much Easier to clean inside and out and very roomy on the inside. So I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Food is not being wasted as the temperatures stay regulated. I love the sleek design.

    I would recommend this to a friend