Customer Ratings & Reviews
- Model:
- GNE25JMKES
- SKU:
- 4997904
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the ample storage space, overall performance, and convenient internal water dispenser of the 24.7 Cu. Ft. French Door Refrigerator. The refrigerator's size is well-suited for the average kitchen, and its design and lighting are also appreciated. However, some customers have expressed concerns about the noise level and the fact that the doors do not automatically close when fully opened.
This summary was generated by AI based on customer reviews.
Nice overall refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the water dispenser is located inside. Love the bottom freezer. The basket is solid enough that things do not fall out unlike those with a wire basket.
I would recommend this to a friendRefrigerator replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far product has worked as expected. The freezer drawers do require some adjustment to align and close properly.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We are glad to hear your refrigerator is working as expected. We are sorry the freezer drawers do require some adjustment to align and close properly. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
GE fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge! Only one reason I didn't give it a five is that the shelves inside don't accommodate many large bottles.
I would recommend this to a friendBulky Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need counter depth to fit next to your cabinets this is not the pick. Great quality fridge and its large, just a little too bulky.
I would recommend this to a friendNice unit for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is top left shelf doesn’t align with right top shelf evenly. Right top shelf hangs down on left front corner,
I would recommend this to a friendTerrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t even deserve any star at all. Worst customer service experience EVER!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We always want to provide a great experience, and we know any difficulty with customer service must be concerning. If you’ve had an issue with Best Buy’s customer service and would like to reach out to them, they are available at 1 (888) 237-8289. If you aren’t able to resolve your concern with them, please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of your review, your contact information and more details about your concern. We’d be glad to review your situation further, if necessary. -Sarah@GEAppliances
Looks good and works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works well and looks good. Unlike some stainless steel appliances it doesn't show smudge prints easily. It has a nice layout of shelves. The door shelves hold a lot also.
I would recommend this to a friendLots of room. Love the water dispenser.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great fridge for the price. We love the flexibility of the shelves and the access to the bottom freezer.
I would recommend this to a friendWe are so happy with our purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We came into Best Buy already with wanting to ask questions and make sure this was the fridge for us. The salesman answered each question fully and was very kind! Thank you!
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get use to the bottom freezer but I do like the fridge area a lot however it would be nice if it came with an egg and butter holder
I would recommend this to a friendGreat Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. The water being inside the door has been great to keep my small children from getting water all over the kitchen floor
I would recommend this to a friendSo far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working so far. Much better than the lemon we got prior to this replacement
I would recommend this to a friendGreat fridge... Just too big for the pocket.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my current 19cu ft fridge... Took all the measurements and was sure it would fit. When they say it's 32¾", believe it. It was too tight for me by about ¼"
I would recommend this to a friendworks great BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great but it does have 2 issues, 1 being the doors, they work like car doors, not a smooth closing but you have to make sure to close them or they bounce back, also the drawers make a horrible sound and her to open, GE told me to use a special wax, but the price was good
No, I would not recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor and relay failed. Refrigerator is not even two years old. Will never buy a GE appliance again.
No, I would not recommend this to a friend?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a damaged shelf and am still waiting for a replacement. Refrig. works as advertised.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge in July delivery was prompted and specialist were very professional
I would recommend this to a friendGE refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator just stopped working and no other stores had any available due to COVID. Best Buy had this available and included delivery.
I would recommend this to a friendLove the French doors.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the French doors, taking a while to get use to the low draw freezer and the draw is a little noise.
I would recommend this to a friendYou'll get to know the warranty dept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 3 repair calls on this fridge and finally I'm replacing it but unfortunately I'm having to pay for another extended warranty. Stay away from it.
No, I would not recommend this to a friend