Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $356.99
Clearance
The comparable value price is $419.99

Customer reviews

Rating 4.1 out of 5 stars with 816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the 350 Sq. Ft. Portable Air Conditioner's fast cooling capabilities and ease of use, with many praising its simple setup and convenient remote control. However, some customers reported concerns regarding the unit's noise level and the quality of the window installation kit. A few also mentioned challenges related to the air conditioner's weight and long-term reliability. Overall, opinions are mixed, highlighting both strong positive and negative aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 816 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful AC that cools two adjacent rooms. A little loud but mostly white noise

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. In an average open space at low settings it still keeps the whole place cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    John Sands

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for 10x16 bedroom during summer. Goes down to 64 and is smaller than old one .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Best bang for the buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but stops in cuts back on it does it threw out the night i just bought it so i don't know if i hit the wrong setting but other than that its a champ

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is medium size perfect for a bedroom ans cools right away !

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very loud

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great unit. I use this in a smaller room and it cools great. The only downside is the noise. It's extremely loud. If you do end up getting it, make sure to press the fan button for 3 seconds for continuous fan or else when it reaches the desired temp, it'll turn completely off and when it turns back on, it'll wake you up with a shock lol. I'd give it a 5 star, but the loudness makes it a 3.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Really Helped out !

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year the central AC in the house went out for about two weeks. I saw these on sale and ended up buying two one for the living room and one at the end of the hall way and I was surprised how well it worked. After I got my ac up and running I ended up putting one in my gaming room and giving one to my parents and they love it. I’d recommend purchasing this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Quieter than expected! Good for medium large rooms

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly quiet for a floor unit. Honestly, I was expecting good performance and poor noise but it's manageable in a small room. The nice thing is that it has auto tilt fans so they can adjust when they're not needed and kick on when they are. Remote is a bit clunky but overall great cooling performance relatively quiet and has held up so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, portable air condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great air condition and it work perfect. Not too much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed it, not that noisey. It’s easy to move around. The only issue I have is with the exhaust I wish it Had more options for a smaller window

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Portable ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it's a great space saver too.also it's not loud at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    recomend for small rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good portability. noise level acceptable First unit arrived damaged in shipment but Best Buy resolved the problem quickly and the replacement works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Functional Air conditioner.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get going and install output vent into the window. Cools down our bedroom nicely during the not evenings.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Simple and effective

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use cools and dries in minutes. Easy to move no lifting.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It is worth a second try

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd purchase in a month. I have 1st purchased this a month ago when on sale. Since it was a GE brand I have confidence in buying it. After installation, I found out something was wrong with the unit. It was making a very loud banging sound like something was loose inside. More like a Harley motorcycle sound. I returned it the next day. I did not get a replacement since there was nothing in stock. I then went to a home improvement store and decided to purchase another brand, Toshiba. After a few weeks of using it, I decided to return it because in my opinion the compressor was noisy or too loud. The buzzing sound was too loud for me. I then went back to Best Buy to shop around again. I saw the Insignia brand and GE are both on sale. This time I was thinking which brand should I try next. I checked out the reviews for the insignia especially the noise level. A lot of people say the unit is noisy. To me, the insignia and the Toshiba looked identical in design and features. If the loud buzzing sound on the toshiba is normal, chances are I will have the same sound with the insignia. With that in mind, I decided to second try GE since it was available for pick up and I do not have to wait a week for it. My GE is now installed. There is still the buzzing sound from the compressor but compared to the toshiba, this is a little bit better or quieter. Compared to my 15 year old Amana AC, GE and Toshiba are noisy. My Amana does not make a buzzing sound. I guess this was what I have been looking for, a buzz free compressor that they probably do not make anymore. Before buying this GE, I also read the reviews and was aware of its feature that the ac completely stops when temp desired is reached. So far cooling wise, it is ok.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thank you for taking the time to reach out to us. While we're glad your current unit is cooling well, we hate to hear you've had trouble with multiple models recently; we know how frustrating this must have been. While we aren't able to address a Toshiba issue, we will certainly let our Air Conditioner Design team know you have been unhappy with the noise made by our GE units. It is possible for a new model to be louder than an older one, because of added features and technology. Your current model is designed to operate at a level of 53 to 55 dBAs, which is between the level of sound found in libraries and moderate rainfall. We regret that this experience was not quiet enough for your needs. Regarding the air conditioner turning off when the desired temperature is reached, you do also have the option of using the Timer feature to turn the air conditioner back on at a set time, if that would work better for your needs; more information on that feature is available in the manual. We sincerely appreciate that you felt confident in buying our GE brand, and we will do our utmost to deserve that faith going forward as well. If you have any other concerns or questions, we're always glad to help. Wishing you all the best! -Sarah@GEA GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Effective and loud.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a little loud, but it works great! I put it in my bedroom, so it’s unfortunate how loud it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for a small room. I use mine in my bedroom. The remote is a little buggy. Seems to go through batteries faster than it should.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to install, cools the room quickly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very loud. It took a while for my room to get cool. My room is small. Once it did it was nice and cool. Just expected a lot more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Mrs. J. Harris

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My central air conditioner quit on one of the hottest days of the year. I wenr to best buy, found what I needed. Staff assisted me and placed it in the car. Once set up, it cooled the luving room, the dining room and the kitchen. My husband and I said we would've been able to stay in our home without our portable air conditioner. Janet

    I would recommend this to a friend