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Customer reviews

Rating 4.3 out of 5 stars with 2068 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,068 reviews
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Good quality cold air!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this air conditioner its just what you need on a hot day. Surprisingly its not loud at all very quiet too. Works well! Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the larger one but it broke down right away. This one has lasted and fills my entire apartment with cool air. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good Deal!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's a great little workhorse. It does a great job of cooling the room and maintaining the cool temperature. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Excellent Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Air Conditioner! Runs on auto, eco, medium or high. Cools our 250sq ft master bedroom very well! Much quieter than our previous 10k btu.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Works great, and not too loud !!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was actually rather easy. It took about 10 minutes without rushing to get it into the window, following the directions. Everything was actually pretty easy. The most difficult part of the whole instal was trying to peel the backing off of the insulation strips, before sticking them to the window frame. Even though it was a pain to peel off the backing,I was very grateful to have everything I needed right out of the box for a complete installation. In the past I would always buy insulation strips, or putty, to help create a better seal around the window.  This AC unit works very well. It didn't take long after installation to cool the room. All I had to do is set my desired temperature,the rest was automatic. The fan would rise to a higher speed, and cooling mode would engage. After the temperature was met the fan dropped down, and the unit would shut off if the temperature remained stable for long enough. Once the temperature changed by enough degrees, the unit would turn back on automatically, and adjust to meet the desired temp again.The "eco" and auto modes are great at trying to keep your energy consumption down, and still be comfortable. This has a quieter operation than models I have had in the past even during cooling mode, it is not much louder than just the fan mode,which is very nice, because my older AC's used to sound like a plane taking off, and rattle the whole window. This unit doesn't even have a noticeable vibration. The WIFI setup requires a password on a sticker , located on the right side of the unit. Make sure you write down, or take a quick snapshot of the password, before installation, if you are putting it into a cramped location.  You will have to download and run the app to connect. It will direct you on connecting the WIFI, and registering a profile online. The app is actually pretty nice and works well, even though it has a low star rating. It is the "Comfort - Ge Appliances" app. There are several different "GE appliances" apps, but the comfort is the one for window AC's. With the app, you can turn on or turn off your AC from anywhere that you have data on your phone. "Routines" can even be created based on your phones location, by leaving and returning home, or by creating an actual scheduled power cycle for each day of the week. The app even has a read out for power consumption for the day, as well as logged power for the month. The included remote is kinda small and low profile as not to take up too much space wherever you will keep it,but because of it's size, I can see it falling into a couch cushion or something pretty easy. The remote works by infrared, so it must have a direct line of site to the AC unit, for it to work. I was using the remote from 20 feet away, and it worked with no issues. The buttons on the remote are also in braille, for the vision impaired. This unit comes with a "filter" indicator, which reminds you to clean out the air filter every 250 hours of operation.Which is pretty nice, because I would forget on occasion, to check that.  There is a "Sleep" mode that can be triggered only by pressing the "sleep" button on the front of the machine.This feature can not be used in the "ECO" mode, or when the fan setting is already turned to "low".The sleep feature runs on an 8 hour cycle, in which it drops the fan to low, and then stays at that setting forthe next 8 hours. If selected from the cooling mode, it will raise the desired temp 2 degrees, after 30minutes and then another 2 degrees in the next 30 minutes, where it will remain for the duration of the next 7 hours.Once the 8 hours have passed all original setting will be returned automatically. However, if you don't want your AC unit to run all night, there is a delay mode, where you can set the unit to automatically turn off anywhere within the next 24 hours. This delay mode can also be used to power on the device within the same parameters.  Overall this Smart AC unit works great and has a lot of convenient features. The only feature I would of liked to have had was an automatic rotating wind deflector, but I'm sure that would have raised the price point too high. So I will be happy with the self adjustable deflector it comes with. ( The manual deflector can be angled into 4 different directions. )

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Air conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, cooling very well and ease of installation was easy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Way cool!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this air conditioner. It works really well especially for why I got it which was to cool and dehumidify part of my basement. My central air doesn't have access to the basement so it can get kind of warm and especially humid in the spring and summer. It fit in my basement window fine like I knew it would. The window I installed it in doesn't have a well around it so if yours does you may want to find another solution. But mine works well and yours may work for you too. The smart functions work fine and are a definite plus since I can adjust it from anywhere and be confident they will work without having to check (I still do temporarily but not for much longer). GE has been making great products for a long time and they have never disappointed me. I like their stuff and hope they stay around for a long time.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello InspectorGadget - Thanks for your review. This is Olga@GEA. We are glad you are happy with your new air conditioner purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! We appreciate your loyalty! GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner. Very quiet and the remote makes it a breeze to change settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good unit. A little pricier that I really was looking for but it’s a good working unit. It cools both front rooms and two bedrooms quite nicely. Though it’s a little rough to get it completely sealed around the edges. Definitely get extra styrofoam and use solid tape if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice unit. Easy to install. Especially like the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    GE window AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install AC. Works well for medium to small size rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Cools very well love the app and remote alot

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Most buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ac its my 3rd summer with it and its great and with the smart features its the best I always turn mine on after working so its cool before i get home. Also can set up schedules. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd unit of this brand i bought. Install was easy . Once in unit was easy to connect to the wifi and app . It gets cold pretty quick. I also like how u can see the temp the unit is set to as well as the room temp in the app and its convenient to be able to turn on before getting home on a hot day. Plus the power usage tracking is nicce. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good Air Conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air conditioner. You can control it with your found. Perfect when you are out and want your room to be cool and ready for bed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Convenience For The Win!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the coolest AC unit I have ever owned. I have this setup in our 300 sq ft break room at my warehouse. I can turn it on before we get there so it has time to cool it down, without having to leave it on all night! Also if we are out but coming back I can have the breakroom cooled down in the afternoon without having the unit running all day. Total game changer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Saitzev - Thanks for sharing your feedback. This is Olga@GEA. We're delighted to have you in the GE Appliances family and are happy that you are satisfied with the features and the excellent performance of your new air conditioner. We appreciate your business! GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came pre smashed though the box was ok. Dropped? Oh well. It still works great though, very quiet ish and cool, no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save those bills

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my portion of a duplex. I can keep it running in eco mode all day and maintain a good temperature and my electric bill still comes out cheaper than running an older unit for a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good air conditioner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great. Was easy to assemble. I wish the accordion enclosures were a little longer. Other than that I am pleased with its performance and features.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy experience was fast and easy. Online ordered for curbside. Came right out when I got there. The air conditioner is working great too. Plenty of cold air.

    I would recommend this to a friend