Customer Ratings & Reviews
- Model:
- AHP08LZ
- SKU:
- 6390680
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.
This summary was generated by AI based on customer reviews.
Not worth it...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortuantley this air conditioner unit has not turned out well. From the very beginning it somehow collects water and when turned on it sort of "spits out" the water from the vent.
No, I would not recommend this to a friendGE AC UNIT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE DON'T WASTE YOUR MONEY BUY THIS GARBAGE, THIS DOESNT COOL, MAKES A BUNCH OF NOISE, AFTER BEST BUY DONE TOOK ME ALL AROUND IN CIRCLE FOR ME TO GET A SECOND EXCHANGE THE ITEM STILL DOESN'T WORK.
No, I would not recommend this to a friendDisappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this unit for not even 2 months. It stopped blowing cold air. The whole point of an ac unit…. Customer support is no help. There’s no getting your money back. Do not buy this- it’s a sink hole. I wish someone would be helpful enough to fix this considering how much money I spent on it. This should last longer than 2 months…. This is outrageous. I’m never buying from this company again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thanks for sharing your feedback. We hate to hear of the trouble you've had with your air conditioner and that it stopped cooling properly. This isn't something we would expect to happen after two months and we apologize for any inconvenience this may have caused. We would be glad to help in any way we can. Please send us a message on social media with your name, email, phone number, address, and the model/serial numbers, so we can assist further. Hope to hear from you! -Mikayla@GEA
- Cons mentioned:Reliability
Faulty Unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 5 days before it went quit. Do not buy.
No, I would not recommend this to a friend Nope!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner worked great for about a month and a half and then developed a kind of tinnitus-like whirring sound. Now I'm stuck with an a/c unit that is somewhat impossible to use without earplugs. Buyer beware.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to reach out to us about your experience with your air conditioner, though we truly hate to hear the unit started making a whirring sound after less than two months. We know that would be concerning. This unit is meant to operate at a level of about 57 to 62 dBAs, which is at or slightly above the level of moderate rainfall. We do regret that the whirring sound you're hearing has been too disruptive for you, and will certainly send your feedback regarding this issue to our Air Conditioner Design team for future review and development. There is also a list of normal operating sounds for your model on page 14 of the manual, if you'd like to review that to be sure the sound you're hearing is not unusual for the air conditioner. Information on your limited warranty is available on page 17 of the manual if needed. We appreciate you sharing your thoughts, and are happy to assist with any other questions or concerns you may have. -Sarah@GEA
Not satisfied about my experience purchasing GE AC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an GE AC from walmart 5years ago it was bad quality its noisy and the air flew always to the wrong spot. also big but not powerful the light of the buttons or touches is harmful at the end I donated it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're very sorry to hear that you had a GE Appliances air conditioner 5 years ago that didn't perform well. We can assure you this is never the expectation we have for our consumers so we wouldn't expect you to have those issues ever again. We're wishing you the best and hope you decide to give us another shot. - Guy@GEA
GEwiz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 7/20/2022 It's dead 8/29/2022 The compressor has already had bearing failure, and the digital control board is suspect according to the GE app.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we regret to hear that you're having these issues with your new air conditioner. We highly advise you to take advantage of your limited one-year warranty and calling our GE Consumer Service at 1-800-432-2737. You can also reach out to us on social media to provide additional details and information so we can assist you further. We're sorry you have had this experience with this unit and we apologize for the inconvenience you've had because of this. This is certainly not the experience we want for our consumers. We strive to provide quality products, so we share in your disappointment. We look forward to hearing from you soon. -Kacie@GEA
Terrible Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this unit for exactly 60 days and it does not work anymore. Powers on then doesn't blow any air at all. Big waste of time and money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sincerely sorry your air conditioner is not operating properly so soon into its lifespan and truly understand how that would be frustrating. We are seeing that this air conditioner is a "Return to Vendor" model as parts for it are extremely limited. In this case, we recommend you reach out to Best Buy to evaluate what your options for repair are. Otherwise, please feel free to reach out to us on social media so we can assist you in finding a comparable unit. -Chris@GEA