Customer Ratings & Reviews
- Model:
- AHP08LZ
- SKU:
- 6390680
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.
This summary was generated by AI based on customer reviews.
Terrible dont waste your money please
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible terrible terrible AC. I would never recomend this to anyone. I have this running on full power coolest setting for hours. Windows are insillated well to prevent air from leaking and the room is small. It doesnt keep it cool at all. It feels like a 10 dollar fan
No, I would not recommend this to a friendDoesn't last a whole summer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for a couple months, and then stopped. Some kind of internal electrical problem. GE doesn't manufacture parts or anything for it so my warranty couldn't even get me a repair. Look for something else
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for taking the time to reach out to us. We truly hate to hear this window air conditioner stopped working after only a couple months. That is absolutely not the ownership experience we want to provide, and we will certainly send notice of your issue to our Air Conditioner Design team for review and future development. This model is covered by a limited one year manufacturer's warranty. For the first 90 days the unit would be returned to the dealer you purchased it from, if you need to replace. After that time period, you would call 866-907-1655 to inquire about replacement through the warranty. More information on your warranty is available on page 17 of your manual. We hope this information is helpful, and you have an air conditioner in good working order again soon! If you have any other concerns or questions, we're always glad to assist. -Sarah@GEA
- Cons mentioned:Reliability
Sucks don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make it 2 months and it just stoped working
No, I would not recommend this to a friend Air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner does not cold enough the rooms for the price I paid not very happy customer with this item.
No, I would not recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a month the unit has gone bad. The control board was replaced under warranty and 2 weeks later the compressor failed. This unit os not worth the money. GE replaced it but the new unit had the same problems. What a piece of junk
No, I would not recommend this to a friend- Pros mentioned:Cooling, Ease of use, Noise level
Great Air Conditioner For In A Window
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I installed this air conditioning unit prematurely because it's currently snowing where I live in the middle of May. UGH. Anyway. I watched as my fiance set this up, but from what I saw and what he said it was a very easy setup. Super straightforward overall. The part he struggled with the most was making sure it was secure in the window. We had to put a small piece of wood on the outside of our window to prop it up. We installed this in our finished attic, where we know it'll get super hot in the summer. Downloading the app and setting that up was easy. Like anything else, you have to make a profile and connect the WiFi. There's a password on the AC that you'll need to get everything set up at first. It's probably easiest to take a picture of it before anything else so you have it handy instead of having to try to read it once you have the unit installed. The app kind of reminds me of the Nest thermostat app. You can control the temperature and set up times for when you want it to kick on. I like it overall. It has a nice user interface and I'm a sucker for that kind of stuff. The unit is quiet. I've heard some pretty loud air conditioners and this one is radio silent compared to them. It's nice because it's in a window next to where our desks are at so it won't totally distract us when we're working. It cooled our room pretty fast. It's not that big so I guess that's not surprising. I'm not sure how fast it would cool a big living room or 1 floor or anything, but for our attic it'll work really well. It shuts off when the room reaches the temperature you set on it and turns on when it drops. You can control things with the app or the remote control. Overall a really nice unit and pretty affordable. I'll be excited to see how this really works when/if we ever reach summer temperatures.
I would recommend this to a friend Very poor quality .
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on July 25 last year. AC broke 9 days after manufacture warranty expired. Add extra money and buy yourself a good AC
No, I would not recommend this to a friend- Cons mentioned:Reliability
Terrible worked two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months and it broke down. No one helps ! Save your money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear your air conditioner stopped working after only 2 months. We can understand your frustration and apologize for your inconvenience. We would like to look into this for you. When you have a moment, please reach out to us via social media in a private message and include your model and serial number, address, email address and phone number. Thank you! Joyce@GEA
Stopped Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't been a month since I bought it and it stopped working properly, Worked fine the first week but since then it doesn't cool down properly.
No, I would not recommend this to a friendFilter alarm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so disappointed with my purchase. I just used this for 2 weeks and the filter started to alarm. I took it out and cleaned, washed and dried but it’s the same. The beeping sound remains and filter cannot be reset. What can I do?
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I was quite happy with it but now after a couple months of use it will not stop spitting water. Do not buy
No, I would not recommend this to a friendLost $300
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 2 weeks ago now its giving me a code and it wont cool didnt get warrenry because it had soo many good reviews . Trash go with LG
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it, stopped working after a couple of weeks. The best part was the smart feature.
No, I would not recommend this to a friendOnly lasted one summer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay the first summer, although it never drained well even when angled. Second summer stopped working completely.
No, I would not recommend this to a friendLasted less than 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this Item 5/31/22 and it already stopped working in less than 6 months. The smart function and app functionality are also horrible. The app shuts down while in use and it is very limited. It’s also not very quiet… when it did work.
No, I would not recommend this to a friendSmall AC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend if the room is in the sun and/or extremely hot.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We're sorry to hear that your air conditioner is not cooling well and understand your frustration.
If your room air conditioner is not cooling properly, please check the following:
Installation:
Make sure the air conditioner is properly sized for the room.
Check to make sure nothing is blocking the front of the air conditioner. When the unit is blocked by curtains, blinds or furniture, the air flow is restricted and the cooling performance will be affected.
Ambient Temperature (Environment):
Check the outdoor temperatures. Operating a room air conditioner if the outdoor temperature is 70 degrees Fahrenheit or below will limit the cooling capacity of the unit.
Check the indoor temperatures. If the room is 64 degrees Fahrenheit or below already, the thermostat cannot cycle the compressor on.
Consider the temperature of the room when the air conditioner was first turned on. If the room was very hot it will take longer to cool the room. When heat is stored up in walls, furniture, rugs and draperies, it will take longer to cool the room down. Whenever possible, turn the air conditioner on before the room heats up.
Ice on Coils/Clogged Filter:
If there is ice on the coils, then the outdoor temperature may be below 70 degrees. The best way to prevent ice on the coils is to not run the unit if the outdoor temperature is below 70 degrees Fahrenheit. If the temperature is close to 70 or you are unsure of the temperature, you can turn the thermostat to a warmer setting and set the fan switch to the highest position.
Make sure the air filter has been cleaned in the last 30 days. Filter removal and location varies depending on the individual model.
Setting/Operation:
Check the thermostat setting. The highest setting on a model with a mechanical (knob) dial control will provide maximum cooling. Setting the temperature to a lower setting on a model with electronic, digital controls will provide maximum cooling.
Cycling on and off too frequently means the unit may be oversized for the area to be cooled or the filter needs to be cleaned. We hope this information is helpful. Mike@GEA
Stopped working after a few months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used hardly 4-6 months and stopped working. Terrible quality. Would never buy again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed couldn’t connect to the internet and it got really loud
No, I would not recommend this to a friend2 months and it cracked
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button for mode which changes from eco to cool mode doesn’t work. So the AC unit is stuck on eco mode aka it turns off randomly… terrible. Only had this item for a couple months.
No, I would not recommend this to a friendNot great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are junk. They cool but don't reduce the humidity at all. I had purchased an Amana unit when nothing was on sale and it works perfectly. Stay away from these. Also they only cool to 64 degrees where the Amana cools to 61.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your honest feedback regarding your air conditioner. We're sorry that you are not completely satisfied with this unit. We strive to provide quality products and we will share your review with our product team for future development. We regret the inconvenience you've experienced because of these issues. Kindly reach out to us directly should you have additional questions. -Kacie@GEA