Customer Ratings & Reviews
- Model:
- AHP08LZ
- SKU:
- 6390680
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.
This summary was generated by AI based on customer reviews.
Not cold anymore
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped blowing cold after 2 months. Worked great for awhile.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so sorry to hear your air conditioner has stopped cooling properly. This is not the owner experience we expect or want for you. We can certainly appreciate your disappointment and frustration at not having an air conditioner that is working properly during these hot summer months. Please refer to Page 17 of your owner's manual for details regarding your warranty coverage. We wish you all the best! Vikki@GEA
Fair purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as the deal of the day but could purchase at other retail stores cheaper. The smart capability has always been an issue and can’t seem to get it to work. Says to contact manufacture. The filter constantly needs to be cleaned. Small ac but is okay to cool off the area.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you are experiencing issues with your air conditioner. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would like to speak with us about these issues, please reach out to us on social media and we will be glad to help. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute piece of junk. Had only a bit over one year (only using the summer months) and all the lights keep flashing and it continues to beep. Please do yourself a favor and get another brand. We have had much better luck with the ones we put in our kids rooms (non-GE).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so sorry to hear about the difficulty you have had with your GE air conditioner. This is not the owner experience we expect or want you to have and do apologize for your frustration and inconvenience. Since your unit is over one year old and outside the warranty period, please locate the complete model and serial number and reach out to us on social media so we can review your situation. We would appreciate the opportunity to restore your faith in our brand. All our best! Vikki@GEA
Not cold enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i first turn on the a/c it did not cool the room the same thing did not work even after having it on all night i returned to it.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible item. It never works. Never have a problem connecting to WiFi with anything. This just never works. Don’t buy!!!
No, I would not recommend this to a friendNot a US product anymore --- junk!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another piece of junk. The 6000 btu was defective and so was this one. GE says whole line no good but if you want another, we'll send you a certificate.
No, I would not recommend this to a friendHorrible!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received two different ACs both came damaged. Ridiculous for a company this huge!
No, I would not recommend this to a friendStopped working, now I’m hot!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item already stopped working! I am hot! It was doing well and just froze up.
No, I would not recommend this to a friendI was exploited by best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very terrible product. I only used it for three week after which it was no better than a pile of dung. complete waste of money. The sad thing is that Best buy didn't replace this appliance for reasons I don't understand unto this day DO NOT BUY
No, I would not recommend this to a friendLoud and warm
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give this a lower rating. I was looking for an AC that would make less noise than my previous AC… this didn’t do that, whatsoever. In just a small bedroom filled the room with more noise than cold air.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're sorry to hear you found this air conditioner to be too noisy. We'll be sure to pass this along to our product team for consideration in the future. Thank you for taking the time to leave a review. -Gina@GEA
WiFi is worse than useless. Buy the Frigidaire.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wifi feature requires you to install a shady app with a develop contact that's just a random Gmail address, enable location services, and requires your street address. Shady as all heck.
No, I would not recommend this to a friendReturn policy should be more then 15 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner doesn’t work correctly set to 70 degrees and when I check on the app it reads 64 or 65 or sometimes on the hot side 74 or 75 can’t recommend something that doesn’t work
No, I would not recommend this to a friendAir conditioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 air conditionings and 1 does not work correctly but i only turned it on one time before today and my return time is passed due.
No, I would not recommend this to a friendSmart features do not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart features do not work. "ECO" mode does not work either. This A/C is decent at cooling the room but half of the features I paid extra for do not actually work. I have tried to contact GE but I have received no help
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are terribly sorry to hear about the difficulties you are experiencing with your air conditioner and in trying to reach us at GE. We can certainly understand how frustrating this must be and apologize for your inconvenience. If the unit is not operating properly, please review Page 17 of your Owner's Manual for details regarding the one-year warranty and how to get the unit replaced during the warranty period. We wish you all the best! Vikki@GEA
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.350 8k BTU the absolute worst! It doesnt get the job done. It’s on high in March and I’m still hot. The cool air feels warm. Returning tomorrow!
No, I would not recommend this to a friendWont buy this again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt really cool my room. It gets to the point where its starting to get cold but never gets to a point where i can sleep comfortably. I keep the filter clean but somehow the filter light always turns on.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you reaching out to us about your experience with this window air conditioner. We truly hate to hear the unit is not really cooling your room and the filter light is coming on often; we know these sorts of issues would cause concern, and would like to assist. This unit has 8,000 BTUs of cooling power, and is best used in rooms from 250 to 350 square feet. If your room fits that size, you might want to check that the airflow to the unit is not restricted by curtains, furniture or any other obstructions. If your filter light turns on frequently, you may want to ensure that the filter is being cleaned at least every 30 days. If needed, detailed information on care and cleaning for the filter is available on page 7 of the manual. Keeping the filter clean is important for cooling as well, so this may help with your concern. The manual also has additional troubleshooting steps on page 13, and information on your limited warranty on page 17 if you think you may need to take advantage of that. Your feedback on the cooling issue as well as the filter light will certainly also be sent to our Air Conditioner Design team for future review and consideration; we appreciate your insight, as we always want to know of any potential issues. If you have any other concerns or inquiries, we're always glad to offer assistance. -Sarah@GEA
other brands we've reviewed: Wi-fi connection:
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What they do not give you are these features available from other brands we've reviewed: Wi-fi connection: Frigidaire, Friedrich, Haier and LG are among the brands that produce wi-fi window air conditioners.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to reach out to us, and regret any confusion over this Smart window air conditioner. Our GE brand is associated with Haier, and while we cannot address the products of other brands, both GE and Haier do have air conditioners that are WiFi compatible, including this model. It features built-in WiFi, powered by the SmartHQ app. Information on setting up the WiFi connection is available on page 14 of the manual. If you have any trouble with getting connected, our Connected Home Support Line is available at 1-800-220-6899. We are happy to assist if you have any other concerns or questions regarding the features of this model, or for any other inquiries. All the best! -Sarah@GEA
Poor Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner was very loud. It registered 85 decibels in front of the air vent. I returned it for a refund.
No, I would not recommend this to a friendBad GE A/C unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAD PROBLEMS WITH THIS UNIT RIGHT UP FRONT! It made bad noises and would not cool at all.
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer showed up did not want to install the air conditioner, which causes me to have to return it to the store. There was no coordination with the installers. I was very dissatisfied with my time wasted
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We are truly sorry for your air conditioner experience. We appreciate your feedback and we will pass it along to the appropriate team. We apologize for the inconvenience it has caused. Olga@GEA