Customer Ratings & Reviews
- Model:
- AHP08LZ
- SKU:
- 6390680
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the cooling power, WiFi capabilities, quiet operation, and ease of installation and use of this air conditioner. Many appreciate the remote control and the unit's size, finding it suitable for smaller spaces. However, customers are negative about the product's reliability, with some reporting it malfunctioning within a short period. The positive aspects of the app and energy efficiency are also noted.
This summary was generated by AI based on customer reviews.
Piece of Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to set up. It stays on even after it reaches desired temperature. Doesn't display anything on the unit. Piece of junk!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so sorry to hear how unhappy you are with your GE air conditioner. This is not the owner experience we expect or want for you. Based on your description it sounds like there is an issue with your air conditioner. We would encourage you to review Page 17 of the owner's manual for your warranty details. We will pass your comments on to our product design team as well for future product considerations. We do wish you all the best! Vikki@GEA
Broke down in less than 20 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for just over 2 weeks, now it turns on and off constantly with all lights blinking.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money the first 3 weeks it was damaged
No, I would not recommend this to a friendSent faulty conditioner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in may of 2020. Put it in summer of 2021. It is not January 2022 and motor stopped working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear that your air conditioner's motor is not operating properly so soon into its lifespan and truly understand how that would be frustrating. We are seeing that this air conditioner is a "Return to Vendor" model as parts for it are extremely limited. In this case, we recommend you reach out to Best Buy to evaluate what your options for repair are. Otherwise, please feel free to reach out to us on social media so we can assist you in finding a comparable unit. -Chris@GEA
Bad item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad item , I used for like a month and stop working for nothing so it’s a Bad item to buy
No, I would not recommend this to a friendDefective
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and i found this out after the install… very disappointing.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months since we bought this and the water is now leaking from the air vent.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Arvin - We are very sorry to hear about your air conditioner. To prevent the unit from leaking in the room on humid days, make sure the air conditioner is tilted to the back so the water will drain outside. Please let us know if you have any more questions. - JB
Defective Model
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months. All lights flashing and beeps.
No, I would not recommend this to a friend- Pros mentioned:Cooling, Installation
Complete install kit included
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact ac that fits into just about any window. I love that the manufacturer included a complete install and securing hardware kit. No need to go to local hardware store to buy additional parts which I had done already as I did not know it was included. The wifi set up was straight forward, simple,quick,and worked... and able to use with my Alexa and phone app..works perfectly so far. Install was a breeze with the included kit especially the weather proofing strips which is a bit hard to peel off but not overtly. The unit cooled my 150 square foot room from 74 to 66 in under 2 hours so fantastic...I got the room to 74 by blasting my heating system as I live in the NE and no current heat wave so I made my own. I love the unit, very very quite and superb airflow and smart integration...
I would recommend this to a friend never again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im so over buying from best buy,, i returned my item and its been 5 days and no credit appears on my account
No, I would not recommend this to a friend- Pros mentioned:Cooling, Ease of use
Worth it, powerful and energy effiecient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After doing my hw on other providers decided on this model/ seller and very happy / Highly recommend. Shipping fast / efficient, easy install, and came with extra installation. Also has app which helps control to give more modern touch when want to return to cold room. Have a 18 by 20 room which cools within minutes. Only con is noise which is not above average ac / can cancel out noise. As someone who loves AC's, was hesitant at first if worth price but its worth every penny!
I would recommend this to a friend Loud Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It creates a loud noise. Also, this ac unit has water issue.
No, I would not recommend this to a friendSHIPPED IN COMMERICIAL BOX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy shipped it in its original box instead of a secondary box, totally ruined
No, I would not recommend this to a friendSave your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, water coming through vent, craptacular app, and non-existant customer support.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry to hear your air conditioner is louder than expected, that the app isn't working well, and that there's been water coming through the vent. We can imagine your frustration and we're happy to help. Room air conditioners have a "slinger ring" around the rear fan blade that picks up water in the base pan and throws it against the condenser coils. This helps improve the efficiency of the unit and helps remove moisture from the pan. This may be the water you're referring to. For help with the WiFi, we recommend you call the GE Appliances Connected Home Support Line at 1-800-220-6899. We hope this helps and we're wishing you the best. - Guy@GEA
- Pros mentioned:Cooling, Installation, Noise level
High tech AC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ge smart window air conditioner was super easy to install in my window. The packaging was minimal and easy to pull out and put together. Once in the window I was able to easily connect to it through its app and set desired temp. One thing I did notice was it was really quiet versus other experiences from other AC units. It took about 20 minutes for the room to start to cool down in my apartment. I utilized dark out curtains since I’m a night worker. Coming home the next day the room was really cold. Other notes: I tried hooking up to my generator and it worked perfectly fine so in case of a hurricane will still be able to have cold air! I highly recommend this AC unit if you are looking to add AC to your room or as a backup for hurricane season!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello DocCupCake - Thanks for your review. This is Olga@GEA. We are glad you are happy with your new air conditioner purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home!
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ac unit. Doesnt even cool my smallest room.
No, I would not recommend this to a friendNever used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was to big for where I wanted to put it - I returned the item 2 days later
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your air conditioner was too large for the space you were wanting to install it in. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Disappointed this time.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it did not cool a 350 sq ft room as well as I expected it to.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to post a review on your GE air conditioner and are really sorry you find the unit lacking in cooling performance. We understand your disappointment and apologize for any inconvenience this has caused you. If you feel your air conditioner is not operating properly, it is covered under warranty for one year. The complete details regarding your warranty coverage can be found on Page 17 of the owner's manual. We wish you all the best! Vikki@GEA
DO NOT BUY
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for not even a year and it totally does not work! DO NOT BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for being a part of the GEA family. It's disappointing to hear you have not had a good time with this air conditioner and we hope to be able to help. If the unit is not cooling properly, make sure it is properly sized for the area, doors to the room are kept closed, and nothing is obstructing the front like a curtain or furniture. If you continue to experience issues, please take advantage of the warranty by calling 1-866-907-1655. Stay safe and keep in touch. - John@GEA
Wrong choice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely noisy and does not cool the space adequately.
No, I would not recommend this to a friend