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Customer Ratings & Reviews

$1,398.99
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The comparable value is $2,069.99

Customer reviews

Rating 4.4 out of 5 stars with 494 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the overall performance, quiet operation, and well-thought-out design of the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate its ample storage space and effective temperature control. However, some customers have noted concerns regarding the water dispenser and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 494 reviews
  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is nice the slate finish shows oil from your skin if you have something on your hand that sticks to it terrible finish would never recommend for a client ever again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First one had problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat problem the first week. Best Buy quickly replaced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GE refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy Inside plastic parts cheap Wish I would have bought the more expensive model not this lower cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO QUALITY CONTROL! We bought this refrigerator and waited 3 months for delivery. The water and ice dispenser has never worked properly. We are now told we will have to wait 2months for the replacement parts. Also, the temperature in the refrigerator and freezer areas has been erratic.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're so sorry to hear that after waiting 3 months on the delivery of your refrigerator, the ice and water dispenser stopped working leaving you having to wait again for a repair. We know how this would be aggravating for you and we're happy to help. If you could message us on social media and include some details about this service appointment, we'll be happy to see if there's anything we can do. All the best. - Guy@GEA GE_Appliances

  • Rated 2 out of 5 stars

    poor storage containers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the large shelves for the side door fell out and broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not real delivery men

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not bring fridge to second floor Home Depot did the following week no issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning several French door fridges, I went back to the trusty side by side. No ice maker issues with this one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work at all. All my food spoiled right after grocery shopping. They took another 6 days to pick it up. I had to purchase another refrigerator. Very disappointed and unsatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Door issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door won’t stay shut. Every time we close the refrigerator side, the freezer pops open. We’ve tried releveling the doors, but it doesn’t help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointing. New kitchen floor flooded due to improper hook up to water line. Paid for installation but all bins and shelves were not installed - they were left taped and secured as shipped from the factory. Took us at least 1/2 hour to put together. Refrigerator fine but installation rated 0 out of 10.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a flat front

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was getting a flat front refrigerator. This is not that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken item waiting for refund and pickup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is suppose to be a brand new fridge. Fridge broke the day after it was delivered. Repairman sent to fix it and it broke down again. Still waiting for the item to be picked up and my account refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we're so disappointed that words can't describe the frustration; so we will not review the refrigerator until it's delivered and working.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, we're so sorry to hear of your disappointment and frustration with your new refrigerator. We're sure that when your new unit is delivered it will meet all your expectations and serve your needs for a long time to come. Should you still have issues when your new fridge is delivered, reach out to us directly on social media so we can further assist you. Wishing you all the best, Kacie@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th time trying to get it delivery and issues keep arriving with delivery and the fridge itself

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're sorry to hear you're having these issues getting your refrigerator delivered. We understand it's very frustrating to have a new appliance that you cannot get delivered for use, and we apologize for this inconvenience. We want to encourage you to reach out to us on social media so we can gather some additional information so we can investigate further. We look forward to hearing from you again soon. -Kacie@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price..the no hand prints and wipes right off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker and water dispenser do not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out it is internal problems. So had to order a new one. This particular refrigerator is out of stock so we had to order a different product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE FRIDGE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plastic shelf on door broke. Had to call parts dept. $50 for part and delivery. purchased on 2020.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're so sorry to learn the plastic shelf on your door broke. We know this must've been an unwanted hassle for you and that's never what we want for our consumers. We'll be sure to take this into account for future reference and we're wishing you the best. Thank you for bringing this to our attention. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My past 2 refrigerators were GE (white). Replaced with stainless steel counterdepth. After looking around this was my favoriete frig, but the side is such a dark grey it looks black and because of where my frig is located it looked awful. (Like an elephant in the room) Also, note the stainless steel is a darker color than most other brands. Items placed in back of shelf were freezing. Not sure if I was to go higher than recommend temperature if it would have helped. Handles do not show fingerprints as badly as Frigidaire. GE has most options for shelf adjustment than any other frig but make sure your door opens enough to get shelves out to clean or adjust! Even though my door opened a lot, I could not get shelf out. Quieter than Frigidaire, If color on side were not Sooooo dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for delivering. I love this refrigerator. It’s perfect size for a family of 3. But not big enough for a bigger family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Counter depth GE refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make some adaptations for best storage. Now I am very happy with the refrigerator.

    I would recommend this to a friend