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Customer Ratings & Reviews

$2,069.99

Customer reviews

Rating 4.4 out of 5 stars with 494 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its overall performance, quiet operation, and ample storage space within a well-designed frame. Many appreciate the functional design and lighting, easy-to-access temperature controls, and fingerprint-resistant finish. However, some customers have noted issues with the water dispenser and the handle material, while a few have reported concerns about the door quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 494 reviews
  • Rated 5 out of 5 stars

    Good deal for a Rental

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as expected. it's for a rental property so i haven't really used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like refrigerator . However ,it does show fingerprints on stainless steel which does not make me happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They won't connect it to a plastic water line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item from Best Buy if you have a plastic water line leading to the refrigerator. Their installers will not touch it. There is no mention of this on their website. If they had waited another 3 minutes, my plumber would have connected it for them. Or they could have just installed it without connecting it to our water line. But while I was on the phone to their supervisor, they drove off without telling me. I had to reschedule for 2 days later. Meanwhile we had to find ice chests for all our food, much of which spoiled while we waited.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Really fingerprint resistant.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to since this is my first side by side, but I am liking it now. There is more room than I thought.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing lack of functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this model, which is the current version of my old one, because my old GE counter depth model had died at the beginning of a heat wave in June, while full of food due to Covid-19. While I appreciate the vastly improved interior lighting, the model has some drawbacks particularly in the freezer. Half the supports consist of shelves, not pull out wire baskets as in my old one, meaning you have to pile things on top of each other and rummage through it. And what wire baskets there are do not pull forward for easy access. Door storage, considerably reduced by the ice and water delivery mechanism, features small shelves where items are held in place by plastic cross bars, unlike the wire tip-forward baskets in the old one. Not only is this less convenient, the space below the retaining bar allows smaller, flatter items to fall through, limiting what you can place on the door. On the whole, the freezer is an excellent example of non functional industrial design. .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and great installation from the Best Buy team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect condo fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much space inside but other than that good for small condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE refridger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refridgerator. GE is superior to mist brands. Keeps temperature constant in both refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Brand!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE refrigerator is the best brand you can buy. No issues, no problems and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Fridge, As usual excellent Best Buy communication and service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice counter depth fridge for the house that I’m flipping

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shallow and small interior storage areas. Ice only produces at 0 or 1, which then over freezes all the other items in freezer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I thought the employee that helped was excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL LIVES MATTER...Period. Don’t get into politics when your job is to sell electronics.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far the fridge has met my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this GE product. This is my first GE appliance purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE counter depth refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice counter depth fridge. A little noisier than I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very nice product from G.E.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery date was in August. In store purchase was just before Memorial Day. Covid was the cause for the delay, in having it delivered sooner. And we totally understood. The refrigerator and freezer both work very well. Based on owning it for @ a monad a half. Our other G.E. was 15 years old. So our family hopes...expects(?) this refrigerator to last at least, as long. The slate color blends in nicely, with our other kitchen appliances. A very good good purchase we feel. If considering getting this model, do check it out in person. Depending on what you did own. And your families needs. This size maybe a bit on the small size. As far as Cu. Ft interior space goes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New GE refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a little more noise than my previous refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produce cute little wallet size pictures on different color backgrounds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the refrigerator, support lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owened less than a month, fridge side door started speaking. Contacted BestBuy, told to call GE fir service as i hadn't purchased extended service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator arrived in a timely manner and the men installing it did an excellenyjob

    I would recommend this to a friend