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Customer Ratings & Reviews

$2,069.99

Customer reviews

Rating 4.4 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its overall performance, quiet operation, and ample storage space within a well-designed frame. Many appreciate the functional design and lighting, easy-to-access temperature controls, and fingerprint-resistant finish. However, some customers have noted issues with the water dispenser and the handle material, while a few have reported concerns about the door quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 494 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color. Its quiet, well lit, and the freezer is excellent in getting things cold quickly. Just enough space in the fridge so that its not overwhelming and nice storage options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud, it seems it’s working all the time, the water is like home temperature.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too many issues, too expensive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this GE product. Dented and scratched easily. Problems with water line leaking and causing rust and damage to floor. Third attempt at getting Best Buy to repair or replace unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great if you like loud and annoying sounds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through 3 of these and then finally gave up and went with an LG. BestBuy was great with taking back the GE refrigerators. Each of the GE’s compressors made very loud and annoying sounds, from vibrational hums, to high pitch whining that could be heard across the house. The LG can barely be heard. No more GE products for us.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear that you had to return your new unit. We do hope that we can earn your trust back in the future as this is not what we would normally expect out of our appliances. We take your feedback seriously and will use this to help us make changes or improvements to our units moving forward. GE_Appliances

  • Rated 2 out of 5 stars

    Noise GE Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is extremely noisy! We can hear it all the way to the master bedroom! It looks like several people have the same problem.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Newer refrigerators sound different from older models because they have more features and use newer technology. Please take a moment to review the section titled: "Normal Operating Conditions" on pg. 32 of the Owner's Manual. If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Cons mentioned:
    Handle material

    Rated 1 out of 5 stars

    Horrible the Water area is cheap plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible the Water area is cheap plastic That scratched in 2 weeks. The handles need to be cleaned multiple times a day and Show fingerprints like crazy. Horrible experience! Do not buy!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Ayoayo, thank you for your review. We hate to hear that you have not been pleased with your new refrigerator. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Too noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy when the compressor is on. No idea what is vibrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. The fridges door got crooked after a while, the geek squad team fixed it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was to small. Therefore returned the refrigerator…Other then that it was nice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great for the home chef

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, efficient, affordable, sleek design, spacious interior. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this fridge - would highly recommend this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used long enough to know.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long enough to know what we think. The first few days I think it is a little loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator came dented on the side when delivered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    May not last a year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a GE side by side Profile for over 20 years. This one may not last a year. Less internal space than the one it replaced. Questionable as to how it holds its temperature in both fridge and freezer. We have frequently found the temperature higher than what it was set for.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for sharing your comments and concerns regarding your new refrigerator. The refrigerator and freezer compartments should contain a reasonable food load to help maintain internal temperature. You may notice the "actual" temperature is a degree or two warmer than your "set" temperature if either door has been opened recently or if the refrigerator has just completed a defrost cycle. However, if you notice issues with the quality of the stored foods we would recommend having service out to check the unit to ensure all is well. We wish you all the best! Vikki@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Rough start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues during installation included dripping/leaky water dispenser, tripped breaker 6 times in 2 weeks, and damaged wood floors. Now that we have resolved the first 2 the fridge is doing ok. The floors cannot be repaired, boards will have to be replaced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great in our kitchen. The delivery guys were awesome and had no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. Ice "cubes" come out partially crushed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor opening in older kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor freezer door opening width, Requires too much space.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of GE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it 3 times. 1st time the motor was so loud, you could hear it from the next room. 2nd one had a bad dent in the upper corner. 3rd one also had a dent and the motor was also noisy, not as bad as the 1st one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In door water/ice leaks and stains the plastic and stainless steel. Also, temperature/thermometer is not accurate.

    No, I would not recommend this to a friend