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Customer Ratings & Reviews

$2,069.99

Customer reviews

Rating 4.4 out of 5 stars with 494 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its overall performance, quiet operation, and ample storage space within a well-designed frame. Many appreciate the functional design and lighting, easy-to-access temperature controls, and fingerprint-resistant finish. However, some customers have noted issues with the water dispenser and the handle material, while a few have reported concerns about the door quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 494 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent GE Side by Side Profiles Stainless Fridg

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new Stainless Steel GE Profile Side by Side Refrigerator from Pacific Sales, owned by Best Buy. The Memorial Day sales were a great incentive. The sales rep Ryan McElroy was a huge help. This new unit replaces a 20 year old GE Fridge and the upgraded quality is wonderful. It also fit the space we had which was important. We are very pleased with the new refrigerator and would definitely buy it again. Best Buy installed it and hauled away the old Fridge. Well done BB

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful side by side refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad GE still makes this counter depth side by side refrigerator. The choices for these features are very limited. The temperature controls are easily accessed and the water and ice dispenser is great. It's very quiet, even when making ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a tired 26 year old refrigerator of the same brand. Love the design and that it’s very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raul was really a great sales person He showed us several fridges and then let us talk about them. We will be back for our nxt appliance.thank you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far i love this fridge. Because it is counter depth it is a little smaller than I am use to but works fine. The best part is that this stainless steel does not get a lot of finger prints. It also is very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Spacious, well built and quiet. My best buy sales rep, Nick Palmer, was wonderful. He helped me get the correct size refrigerator for the space I had available and he worked within my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE counter depth stainless side by side refrigerator is the perfect size for our galley kitchen. The unit is working very well. The refrigerator section stays dry and doesn’t collect condensation. The freezer makes lots of ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Ge refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. I was looking to put one in my additional home and was pleased with the quality. Very quite and the stainless steel makes it pop in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Foxtrot Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job very well. Quiet and efficient. Nice features which are practical. Cavity for installation is small compelling the purchase of the smaller size version of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE ‘Frig/Freezer was a great choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our GE frig/freezer. The 21.8 cu ft is perfect size for us, it is easy to reconfigure the shelves when necessary, and there is so much light in both compartments! We hope this one lasts 22+ years like our last GE side by side!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice inside design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both design and lighting are very functional, set up was easy, ice and water system work great! We like the automatic temperature control, highly recommend!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your refrigerator! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS FRIDGE IS SMAL.LER THAN I HAD WHICH IS GOOD LOADED WITH SHELVING SO DIFFERENT ITEMS CAN BE KEPT TOGETHER PLUIS 4OR 5 DRAWERS ,HUMIDITY DRAWER GOOD 4 SALADS + I'M VERY HAPPY WITH THE WHOLE UNITY FROM TOP 2 BOTTOM, EASY 2 GET INTO ALSO AND THE ICE /WATER/CRUSHED OR CUBES ON DOOR EXCELLENT, PREVIOUS REPAIR MAN SAID BUY GE

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good refrigerator with bad crushed ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase but could not give it 5 stars due to the ice maker. The cubed ice function works ok but the crushed ice makes a mess inside, which is not easy to clean up. The dispensing of crushed is is also a bit messy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago and so far so good. It’s not as fancy as some but ice and water dispensers work well. Holds temp and inside space makes sense

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator except for the noise level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our broken Samsung frig with this GE model about 1 ½ months ago. The previous frig was also counter depth so we are ok with the storage space. The ice maker and water dispenser have been great. My wife loves the finger resistant surface. The interior lighting is also good. The only negative thing is the noise. Some reviews mention a little noise but most don’t. I believe your happiness with the noise level depends on the noise level of your previous model. The Samsung RSG257 model we had previously didn’t make any noticeable noise when the compressor was running. I assumed any new refrigerator at this price point would also be quiet; however, the compressor and fan noise of this GE model is above my noise tolerance threshold. The frig sets in the cabinet for a built-in look which should lower the noise but it doesn’t. I’m going to try to noise insulate the cabinets behind the frig hoping it reduces the noise level. Maybe GE can help me figure out what else to do? I wish manufacturers were required to publish the noise levels of their appliances.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      Thanks for leaving a review! We appreciate you choosing GE Appliances. We're always receptive of feedback, and we'll pass along your comments regarding the sound level to our engineering staff. If any questions or concerns should arise, please let us know. Thank you for your patience. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is the water dispenser is sometimes messy. Overall it's great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE 21.8 cf side-by-side counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far. No complaints. Nice finish and storage arrangments of shelves. Fits nicely into space. Both doors open without needing any additional space between wall and refrigerator. Temperature indicator is helpful above water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    First impressions only in this review! Feels small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nothing against Best Buy. It seems like the industry is just more difficult now than when we last purchased a counter-depth side-by-side. Our last refrigerator lasted 18 years but, way back then, it was TWICE THE PRICE of this unit. That makes this refrigerator a much better VALUE! But, what’s wrong? Well, this GE refrigerator seems much smaller inside than its predecessor, both having almost the exact same external dimensions. My guess is that, perhaps for energy efficiency, this refrigerator consumes more internal space with insulation. Refrigerator arrived with no shelves installed, etc. Each of them was painstakingly wrapped up, but, then again, it took me almost two hours to unwrap and install all the shelves. Quality seems very good, first. Refrigerator is very quiet, even when ice is finished and dumped into the bin. It’s also very good-looking: the stainless steel is good quality and the handles are very attractive. The dispenser works well, cold water flows well, and the dispenser light will be helpful in the future I think. Similarly the drawers that slide in and out do so very smoothly. The freezer door shelves are WAY too shallow but we’ll just have to get accustomed to that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent refrigerator for replacement of old unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a 35 year old refrigerator. Went with the counter depth unit which cost a bit more for less space but it fits the space better than the old unit. Apparently they don't build enough depth into the standard refrigerator space. The new unit fits flush with the opening, unlike the old unit, and gives us 4 more inches of clear space in the kitchen. It seems like they build the counter depth refrigerators better than the deeper ones, example is that the back of the unit has a more finished look. It is working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Beautiful and Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was delivered by two young men who were very careful to install it perfectly. It looks very sleek and is very spacious. The drawers work very well. It is a pleasure and we are delighted.

    I would recommend this to a friend