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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 242 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, well-designed interior, and comfortable size. They appreciate its effective temperature control and fingerprint-resistant finish. While the counter-depth design is noted, customers generally find the capacity well-utilized. However, some users have reported concerns regarding noise levels and occasional dripping from the water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 242 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the counter depth. Ir is made very cheap though

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    a good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spacious and attractive appliance is very quiet and well laid out for use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Works beautifully! So happy it is made in the USA. My past Samsung was a big disappointment. The ice maker was replaced twice and still didn’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best quality & overall storage capacity for the $!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for the best quality and overall storage capacity in a counter depth fridge you've found it! Plus, you get all the oversized/high and perks like french doors and pull out drawers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST BUY GOT IT WHEN NO ONE ELSE COULD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ORDERED THIS SLATE REFRIGERATOR IN SEPT23 FROM ANOTHER COMPANY AND STILL HAD NOT RECEIVED IT IN DEC23. I WENT TO BEST BUY AND THEY ORDERED IT, DELIVERED AND INSTALLED BY JANUARY 10TH!!! IT IS AMAZING. THANK YOU BEST BUY

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    We'll see if the third one they deliver works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and layout of the fridge, BUT the first two fridges they've delivered have been defective. First one has a crack in the inside and the freezer light didn't work, the second one they brought to replace it just didn't work – woke up to spoiled food in our fridge and freezer. They're delivering a third one in a couple weeks... we will see how it goes. The only reason we've not gone with a different fridge or brand is because a bought a whole kitchen package and would ideally like it all to match.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    My GE Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look and the features. The only downside is the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge about a month and I love it. There is plenty of space and the freezer has a layout that allows me to see everything I have. The only thing I’m not crazy about is the protective plastic was hard to get off in certain areas.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Counter Depth Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and it's working as intended so far (it was delivered 3 weeks ago). The shelves in the doors add lots of storage space, which is great because of the reduced capacity due to it being counter-depth. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product not working + no assistance from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this BRAND New regrigerator and it stopped working after 6 weeks and best buy is not doing anything to assist in this matter. Very disappointed in the product as well as the service i have recieved thus far

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there. We hate to hear that you’re having issues with your new refrigerator. Having problems with such an essential appliance is never easy, and we apologize for the stress that this has caused. We also hate to hear that you’re having a hard time getting this situation rectified. We would be happy to further investigate on your behalf. Please send us a private message on social media including a brief description of the problem, your model/serial numbers, email, and phone number. We hope to hear from you soon. Thanks. -Arnesha@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G.E. Counter Depth French Door Refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was available before the expected date, and came in good order. Functions properly and fits in well with the other G.E. appliances in my kitchen. An excellent update to my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to get excited about a refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be in the setup or lack of, but the top doors do not close unless you push them shut. No more just trying to swing them close.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    French Door counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. I have had many in many years, this is my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. So glad we changed from a side by side to this. We were afraid the ice maker couldn’t keep up with our family in the Texas heat…the ice maker is doing great. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sold product. I love the looks and quality of this refrigerator. Its a little pricey, and that is because of the fact that it's a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Okay...not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works as advertised. It was delivered with a small dent on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Counter Depth French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great french door refrigerator. I specifically wanted the counter depth so that it fits correctly in my new kitchen. Only thing I would change is a drip pan for the water/ice in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Miss L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s a lot roomier than I thought it would be. I like how it lets u know when one of the doors is left opened.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starter Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great "starter" fridge for a small family. Wish it had balance adjustments on front and back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate Specifications in GE description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig does not fit in the space because the measurement specs in the online GE guide are inaccurate. GE refused to do anything about it, so we have a frig that will not fit the space and cannot even trade it on one that will fit. GE has a frig that would fit, but will not do what's right.

    No, I would not recommend this to a friend