Customer Ratings & Reviews

Good quality refrigerator, but could have explained that if we did not connect the water supply to the ice maker immediately, there would be a horrible, loud jackhammer sound from the unit that will not go away until the icemaker is turned off. It has a generic owners manual that shows the controls outside of the door with the water dispenser. Mine did not have a water dispenser, we looked extensively inside the unit. We found it on top, outside but on the edge of the frame behind the door when the door is closed.

Limited selection in this color so chose this fridge and it’s fine. Does it job and food is correct temp and fridge looks nice. Drawers and shelves seen cheap compared to the Samsung we got rid of bc of the color. Ice maker is very loud. Nothing major but the Samsung was nicer IMO.

Great refrigerator!!! Very spacious and a nice white color very different to that of old “gritty” textured refrigerators. Was going to buy stainless but glad we went with the white! Only negative I would say is the beeping when the doors are open for small periods of time but I’m sure it can be adjusted.

Hot Springs location did nothing wrong I purchased this refrigerator for the Little Rock Store. Iw as not in stock but they see d delivery date for 2 days later. Before I got home, they moved to 2 weeks. Wishing that 2 weeks they moved it multiple more times. Over 20 texts and over 10 phone calls and they said it would be over 3 months. My refrigerator was out. I hire a company to move a loaner to my condo, haul the old on away ant then went to the Best Buy in Hot Springs, they had my refrigerator in their warehouse. Multil calls to the 800 # and all talk. On the web site, t had a $100 egift card for this refrigerator. Multiple calls, multiple round trips to try to get this resolved. On top of all of that, my home is on the Best Buy support which I pay for annually. Total joke customer service and the 800 support is a bigger joke. No gift card as shown on the web site, multiple promises to reward me for all of my trouble, trips, etc. False advertitising. My last purchase ever at Best Buy!!! They do not appreciate their loyal customers. Good bye!!!

I haven't had my new refrigerator long but I really like everything about it. It's very roomy and the lighting in it is awesome. I had a GE for many years and loved it. When I had to buy a new one, I bought a different brand and regretted my decision to do that many times. That refrigerator lasted ten years, and although I knew I was going to have to spend money to buy a new one, I was actually glad when it had to be replaced. I decide to go back to a GE product. The whole family loves the new fridge. It is so roomy and and has everything we need.

The only two bothersome things about this refrigerator is that it makes an extremely high pitched ringing sound when the fan runs. Everyone in the house can hear it and it's very annoying. I'm assuming that in time we won't notice it as much and it's more pronounced when it's quiet in the house. I have tinnitus, (ringing in the inner ear), but this is way worse than that! The other thing is that it's difficult to find what you're looking for in the freezer drawer, being that everything is so stacked up. It's like digging for gold and it doesn't help that we have to share it with my mother-in-law, it's a 50/50 thing.

the size is good for my family, i love the slate color of these ge applicances. however the bottom drawer squeaks every time we open and close. also there was an ice maker issue (leaking inside) that was likely to be a manufacturer defect, however best buy sent someone out to fix.

We love our new fridge! Thank you for the top quality product and your qualified and knowledgeable installation man. It was a painless event and we are so happy with your service and our purchase!

First, when my wife and I approached the appliance desk there was a very helpful salesman help us order the refrigerator with delivery date. Next, the technicians came and removed the old refrigerator and did such a great job installing our new refrigerator! We love the shelves and drawers and water tap inside the door (last refrigerator water door leaked all the time!). The GE slate 27 cubic foot french door refrigerator is really great and we have the comfort of being covered by your extended warranty with Geek Squad! You can't improve on our service and satisfaction!

I had to wait over a month to get this fridge, but it was worth the wait. The geek squad delivery guys were very professional and put everything back just right. Everything is working good. I’m a bit concerned about the bottom drawer in the top fridge area. It seems a bit flimsy, warps when opening and closing, not sturdy. I hope if/when it breaks it’s still in warranty.

This is my dream fridge! I have wanted it for years and it's a Christmas miracle because now I have it. So much room, so easy to change temps, see everything in it easily. I absolutely love it.

I would not recommend this refrigerator. The top portion is awesome. Excellent visibility and a lot of room. Unfortunately, the bottom freezer leaves a lot to be desired. It is cheap and rickety. The door handle cam off when my 81 year old father opened it and he was injured. It is also very noisy. If the bottom could match the top, you would have a great fridge.

Beautiful refrigerator, LOVE, LOVE, LOVE the SLATE finish. *Only negative is the "pre-historic" water source (drinking water spigot in the crease of door). Seems like they could come up with an easier to use spigot WITHOUT putting it on the front of the door.

LOVE this fridge. So much space and such a sleek design

Good buy fits our needs would but again I like the refrigerator size and lines

I needed a black refrigerator and this was the only one available. It is a great, if noisy, fridge. My 18 year old LG was quieter and I'd still be using it, if the ice maker hadn't stopped working. But overall, I'm please with the fridge except for the noise.

Can't review at this time because of manufacturer delay. Product was supposed to be delivered December 9th. They have moved it to the 29th. Hopefully will rate it a 5 when it finally arrives.

I purchased this refrigerator to complement the other GE appliances that were included in my new home construction. The refrigerator fit perfectly in the designated area and the stainless matches the other appliances. You can custom organize the shelves to your needs. It has a water dispenser on the inside that is easy to use and hidden out of the way. I almost forget it’s there at times. The freezer has enough storage for food and the ice maker performs flawlessly.

Great fridge. Couldn’t be happier with it. Differently recommended

Amazing. We compared every fridge there is literally. And this is the highest quality ones by far. Even better than more expensive models. Doors feel solid. It doesn’t over swing. It has a tight close and really good space. Perfect fridge.