Customer Ratings & Reviews
- Model:
- JVW5361SJSS
- SKU:
- 8153228
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's appearance. They frequently mention that it looks great.
This summary was generated by AI based on customer reviews.
It was a good choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes up half the room of the one we replaced and it is very quiet. The lights have 2 settings which was a nice surprise.
I would recommend this to a friendDouble check your depth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect fit I this range works beautifully! Unfortunately the only problem that I had was the lead time because I got caught up in the GE walk-off a couple months back.
I would recommend this to a friendLooks good, but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to match GE slate appliances I bought for the kitchen. Looks good and easy to use, but wish was a little more powerful.
I would recommend this to a friendNot what I thought I was getting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality! Im very dispointed in the finish. Very ugly!
No, I would not recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase experience and cost !
I would recommend this to a friendBroken upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hood was delivered and set for install by bestbuy. The hood was damaged and the fan was super loud. Hopefully this will be replaced and taken care of.
No, I would not recommend this to a friendGood but had to change it out
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed but this unit was missing so of the Instalation peace’s so we had to remove it and return it back
I would recommend this to a friendHood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item.love the way it works..great for the price and quality...great customer service..
I would recommend this to a friendHood was dented and the control buttons were out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting weeks, hood was dented and buttons were out so installer took it back. Still waiting on the replacement and I have 3 dates for install so no idea when to expect it. This will be the 4th hood. I originally purchased this in February and still do have a hood!
No, I would not recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very satisfied and will purchase again
I would recommend this to a friendHope I like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be getting it on Dec. 26. I have been waiting for over a month for it to get here. Then I will know how I like it.
No, I would not recommend this to a friendDoesn’t last
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in October by Februrary it stopped working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Chef, thanks for leaving a review. We're sorry to hear that your vent hood is not operating as it should. If you purchased your unit new, the one year factory warranty would last, in this case, from February 2020 - February 2021. If you need help troubleshooting you can reach out to us via out Contact Us page or social media. We hope this helps and that you're staying safe. Best wishes. -Michael@GEA
It arrived damaged from the manufacturer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was great and it’s nice now that it’s completed.
I would recommend this to a friendRange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Range came damaged (dented). I did not have time to return/exchange as we were having company. We installed it and did the best we could. It is not very sturdy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Range, thank you for your review. We are very sorry that your range hood came dented. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Very long ship & dented..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short, I shipped this item to store which took over 3 weeks.. After it finally arrived, I opened the box to find the front of the hood dented, with the separate metallic pipe cover also badly dented. There's no way i would keep something like this so, it was an automatic return. This was a complete waste of time coming and driving back to the store..
No, I would not recommend this to a friend- Pros mentioned:Appearance
Great product sloppy hardware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks great. The drywall anchors don't work the screws pull out. The duct cover will not work for a 9' ceiling. The holes in the brackets for the duct covers didn't line up and I needed to drill new ones. The screws to mount the duct covers are small and next to the wall so they are hard to install. For the price paid the installation process is terrible.
No, I would not recommend this to a friendBrand response from GE_Answers
Posted .Hello mbartz,
This is Megan at GE Appliances. I am sorry to hear of your difficulty with the installation process. This is not what we would hope to hear. I will be happy to pass your feedback along to our Product Team for review. Thank you for letting us know! I hope you are able to enjoy your hood now that it is installed. Please let us know if any questions come up in the future!