Customer Ratings & Reviews
- Model:
- JB735SPSS
- SKU:
- 6422070
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the air fryer and convection features, frequently praising their performance and ease of use. Many appreciate the range's attractive appearance and the speed at which it heats up. However, some users find the glass top difficult to clean and the timer's sound too quiet. A few also noted that the warming drawer is smaller than expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air fry
GE Perfect Airfry Oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my oven, I bake and airfry constantly. Works so fast
I would recommend this to a friend Can’t go wrong with stainlesss steel
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a old hotpoint coil stove, only gripe is the lip on the bottom of the main panel is low so tall pots that are slightly larger than the cooking surface will be off center cause the bottom lip of the panel will be in the way
I would recommend this to a friend- Cons mentioned:Glass top
GE Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven was terrible. The FIRST time we used it we boiled water for egg noodles. The top scratched UNDER the glass top. We returned the oven.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear your oven was returned after scratching. This is never what we want to see so we can get an idea of how disappointing this was for you. We'll be sure to let our design team know about this for future reference and we're wishing you the best. Thank you for bringing this to our attention. - Guy@GEA
Bad quality range.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my GE electric range yesterday. The convection fan makes very unpleasant noise. It sounds like a diesel motor is running inside the oven. The cooking top panel wiggles when I press on it’s corner. The storage rack is a flimsy joke which bends on the left side. Will be returning it. Very unhappy with the purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your convection fan is making a loud noise and that your cooktop appears to be unstable. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Item cancelled with no explanation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was CANCELED without our knowledge. Nobody can tell us who cancelled it or why. It was to be delivered with our new washer and dryer which came without incident. The delivery crew did an excellent job and assisted in trying to find out why the range/oven was cancelled. They did not that a power cord for the range was to be delivered. I did contact our salesperson who was going to reorder the range and cord for us
No, I would not recommend this to a friendBroken and dangerous in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this range but its not even 2 years old and it has a significant and dangerous issue. One of the burners gets super hot no matter what the control is set to. There is no low or medium, just high. This is my first GE appliance and I'm super disappointed.
No, I would not recommend this to a friendBroke less than 2 yrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost 2 years and it broke -turn the oven on and it made a pop noise and broke. 2 days before Christmas. What am I going to cook or bake with now. This is 2nd GE thing that Broke. So upset
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to pleased because the range that I thought I was getting had an air fryer and the one they delivered didn’t
No, I would not recommend this to a friendHorrible purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally unsatisfied with this product. It was installed with broken pieces and when we have called Geek Squad two days in a row we have been placed on hold for hours, told that people were going to call us back who never have. I am really sorry and regret making this purchase from Best Buy. I have wasted time and money.
No, I would not recommend this to a friendStove
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this stove and it been a night mare since day one trouble with bottom drawer the self cleaning doesn’t work well
No, I would not recommend this to a friendNice stove/oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice oven and ceramic stovetop. Really like the warmer plate on stovetop. This oven have regular bake mode, air fryer and conventional cooking. Give you self clean and steam clean options.
I would recommend this to a friendBurner stopped working after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 15 months of moderate use, I used the Steam Clean feature on the oven for the first time and the large burner suddenly stopped working as a result. I was just quoted $300 for this repair. This is extremely frustrating and upsetting. GE Customer Service was no help as the one year warranty is now expired. I highly regret this purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for reaching out to us! We’re so sorry to hear that your burner stopped working! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! We this said, we would like to apologize for any inconvenience this burner has caused you. The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Please understand should you have an issue with a unit outside of its warranty, we will be happy to review your situation, and determine the appropriate action on a case-by-case basis. We hope this helps, and if you need additional assistance, we highly recommend calling 1-800-432-2737. We look forward to hearing from you. All the best – Matthew@GEA
Scratch and chip on GE ceramic top in just 6 most
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 6 months old, the ceramic top already has a scratch and last night discovered a chip. I had a Kenmore ceramic top for over 20 years, since 2001 until I replaced with this GE and it was hauled away without a single scratch on the ceramic. What a disappointment.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for letting us know of your experience with this model. We truly hate to hear you’ve had an issue with a scratch and chip on the ceramic top of your range; we know anything that disrupts the appearance of your appliance would be inconvenient, and regret any disappointment you’ve experienced. While scratches can’t be removed, small scratches will often become less visible after cleaning. We advise making sure the surface of the cooktop is clean – course particles like salt, pepper, etc. might be trapped against the surface under a pan, causing scratches. Regularly using a ceramic cooktop cleaner will also help maintain the surface. We offer detailed instructions on how best to clean and maintain the unit starting on page 18 of the manual, with the section specifically about the glass surface on page 21. (The manual is available on our GE website by looking up the model number). We also recommend avoiding cookware with a rough bottom surface, and not sliding cookware across the surface, to help maintain the attractive appearance of the cooktop. We hope this information helps. If you have any other concerns or inquiries, we are always glad to assist. -Sarah@GEA
GE Electric stove JB 735
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but when the electricity went out in a recent storm i had to go out and reset my electric panel. The old stove reset itself.
No, I would not recommend this to a friendLOST my stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this & requested delivery & installation. I was told I had to wait 3 weeks before it could be delivered. Delivery day comes & they LOST my stove, had no idea where it was. After calling for 2 days I'm told I have to reschedule for 10 more days.
No, I would not recommend this to a friendEasy to use and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from our ~10 year old appliance. The 5 heating and warming zones with varying sizes are a nice improvement.
I would recommend this to a friendNo luck in recieving my stove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How could i review the product i have not even recieved it yet its way past due! You all send me a bill and want reviews for a product i have not even recieved yet! Its delayed i guess thats what yall say!
No, I would not recommend this to a friendNonexistent stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cancel because the shipment delayed by a month. It turns out they didn't even have the stove in stock anywhere. What a joke. The product isn't even being produced anymore. Why would they even have it on display?
No, I would not recommend this to a friendPoor product, excellent customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the range is very sub par. When I used one of burners, a larger area around it would get hot. Plus the outside door panel would get hot. I felt this was very unsafe. Fortunately BestBuy let me return. Super customer service from managers at BestBuy!
No, I would not recommend this to a friendManufacture defect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a short period of time, I hear the loud pop and the oven stopped working!! No eonder its on clearance now.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry for the issues you've had and hope that you've taken advantage of your warranty and reached out to Bodewell Service by calling 1-833-426-3393. If you are still having an issue, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.