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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a great window air condicioner it work good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a air condicioner weather was hot mi old one was not warking so I went to BestBuy it was in the pandemic I got to the line quept mi distand from other a clerk too care of me I knew what I needed I toll her and we went inside a got a unit with the write spesks ease to put it up in the window and it work ok is a great unit ease to useTHANK BEST BUY

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Yes please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac is the best my house is freezing cold even with guests and my living room is pretty big and connected to the kitchen. The best part is setting up the schedule to turn on before I get home on those super hot days

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    Cool cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the 700sq ft section of house really well. Throws air well and the wifi control is great for anytime control / scheduling cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great A/C Unit - Highly Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this A/C unit while on sale and in desperate need! It works awesome and the WiFi capability is fantastic. I love being able to turn it on from anywhere I want. Additionally, you can set different "favorite" settings with a click of an icon on top of setting a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit cools unbelievably, and pulls the moisture out of the house nicely. It is cooling about 500 square feet. Very pleased with how the unit works and installed. The only downside is the u it is louder than I thought it would be when the compressor runs.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Pretty Cool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is really easy to use and connected it to our Alexa with ease. Provides moderate cooling for a large master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great! Very convenient and easy to use as well as very cold air

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente ítem for middle rooms, not noisy and colds fast, also the function of fan only it’s really útil to crean the air of the room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this ac for about two months its been amazing the only thing is the app does not work at all so dont bother

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. AC is easy to clean love the app to control remotely. Purchasing at best buy is always a +++

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good unit for extra cooling in rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well for me for extra cooling in living room not too noisy little water from condenser balances well in window frame

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a great window kit to seal out bugs. Very efficient AC a little on the louder side. Smartphone compatibility is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a 600 sq ft room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the quality and the size air conditioner we needed for our room. Easy to install and did I mention it is quiet too?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water not draining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So today i got my first ever smart A/C. Did anybody have issues with the condensation water getting stuck in the middle of the unit and fan blowing it everywhere? I installed it at a angle and little higher on heavier side but still getting the water build up with the drain plug pulled off. Might need to return it. I was really looking forward for a great experience :( also had a couple of dents in the coil side out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Obligated to buy but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back in july I went to visit my father & his new apt was extremely hot. Right away I went & bought him this one as it was the only brand available in stores, ran back & installed it. My father says it works like a charm & keeps his apt frozen... which is good given he's elderly! It would have never been my 1st choice as im a Honeywell, LG customer for their superior ac's but so far so good but im glad he likes it & that this item was available that day...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    G.E. air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner coools the whole house and easy to operate highly recommend u wont be disappointed..

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    Wonderful cooling from this A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy from in-store stock. Easy to install in window. Cools rooms quickly. Remote control is great & easy to use. Best Buy had lowest price for this size a/c of 12,000 BTU. GE makes very reliable products. So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Powerful AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really powerful window AC unit. It’s pretty heavy, so you’ll want to get some help putting it in. But it’s cooling power is pretty amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Best room ac so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AC! Very powerful. Finally this one cools off my office. My old one wasn't really cooling the office. Purchased another one and that one barely kept it cool. This one does the job. Remote is basically useless because you can not see the controls on the ac because the LED is so dim. Its best to just go to the AC and change the settings manually OR use the APP. The app is simple and easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    Nice and Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the option of controlling with my phone. Looks sleek, doesn’t stick out lick a sore thumb.

    I would recommend this to a friend