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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,592 reviews
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the room nicely, very powerful, it has different settings and can be controlled remotely with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is just the right size, fit the window perfectly! It cools the area nicely. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my living room nice and cool without fail. The automation via wifi is nice to have as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great unit for a great price - love GE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very well, got for a living room/dining room and hall area. Perfect size (make sure to measure square footage - it really makes a difference!). Nice and quiet unit also. At first it sounds noisy when its working harder when you first turn it on, but when it reaches temperature, it runs nice and quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows really strong and cold! Very cold to be exact. But adjustable for comfort worth the money. This cools up a medium room but in my case it cools up my entire apartment!! Very good AC with remote!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this model and we’re sure it looks great in your home. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little beauty works wonderful in my apartment! Cools it right down! I love the wifi feature!!!! 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Bad Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we installed the AC, it worked great for a year. We installed it in our living room which is connected to sunroom, dining room and kitchen. However it was able to effectively cool the entire space. But in a year, the ac started blinking red light and stopped functioning. I tried cleaning filters and all other basic troubleshooting but nothing worked. Since it only had 1 year warranty, we were not able to return it either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and it was great. It cools the whole apartment and not noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great unit for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote controlled unit, relatively simple to install and makes a world of difference in the approximately 800sq ft space. Cools space down quickly and has convenient settings. Very satisfied for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    JR's baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner. Easy to install. Cools real fast, it was a life saver!!! Love it❤️❤️

    I would recommend this to a friend
  • Cons mentioned:
    Display, Noise level

    Rated 3 out of 5 stars

    Key Design Flaws Need Redesign

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -It’s a fairly loud unit for being new. I expected quieter. -The remote is not responsive from anywhere in the room unless I’m right in front of the unit, and then what’s the point of using it? -You can’t read the lighted displays at all if there is any sunlight on it. -The high gloss of the touchpad shows every finger print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cools extremely well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools very well and it’s even more impressive since this unit is not all that big. It cools better than some much larger units I’ve seen. It is a bit loud so you may not want to install it in a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeping me cool this summer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She bought it for her new remodeled room bedroom and it’s pretty big and it close it down really well it’s quiet it turns off when it gets too a temperature you want it. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    AC Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ac unit, easy to install. Quiet and cools down my mobile home living room up to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great AC for a medium sized room & cools quick. I needed one that could fit my window perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product a little loud can get noisy during the night but super cold

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 4 out of 5 stars

    Great A/C for medium sized room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Comes with 2 remotes and keeps me cool on 95 degree days without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good AC but difficult to read dial settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as cooling, this air conditioner works well. It replaced my old one that was 8 years older and was not cooling the home. One flaw in the design is that the dials are hard to read…the panel should have been black so that one is able to see the settings. It is very difficult to read white writing on a light background. It also does not keep the same settings when you turn it off….bummer!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this unit it cools it down quick. The use of the features are easy ro use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, powerful window unit. Other reviews said it was incredibly loud but to me its just as loud as any other window unit ive been around my entire life. Cools off large areas very well

    I would recommend this to a friend