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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,593 reviews
  • Cons mentioned:
    Display, Noise level

    Rated 3 out of 5 stars

    Key Design Flaws Need Redesign

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -It’s a fairly loud unit for being new. I expected quieter. -The remote is not responsive from anywhere in the room unless I’m right in front of the unit, and then what’s the point of using it? -You can’t read the lighted displays at all if there is any sunlight on it. -The high gloss of the touchpad shows every finger print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeping me cool this summer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She bought it for her new remodeled room bedroom and it’s pretty big and it close it down really well it’s quiet it turns off when it gets too a temperature you want it. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great unit for a great price - love GE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very well, got for a living room/dining room and hall area. Perfect size (make sure to measure square footage - it really makes a difference!). Nice and quiet unit also. At first it sounds noisy when its working harder when you first turn it on, but when it reaches temperature, it runs nice and quietly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apartment is only 471 square feet and this ac unit seems to work hard to keep it cool. It’s very loud as well. I have to press the power button for it to light up the control panel which is very difficult to see in a lowly lighted room. I wouldn’t buy this model again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good AC but difficult to read dial settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as cooling, this air conditioner works well. It replaced my old one that was 8 years older and was not cooling the home. One flaw in the design is that the dials are hard to read…the panel should have been black so that one is able to see the settings. It is very difficult to read white writing on a light background. It also does not keep the same settings when you turn it off….bummer!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Obligated to buy but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back in july I went to visit my father & his new apt was extremely hot. Right away I went & bought him this one as it was the only brand available in stores, ran back & installed it. My father says it works like a charm & keeps his apt frozen... which is good given he's elderly! It would have never been my 1st choice as im a Honeywell, LG customer for their superior ac's but so far so good but im glad he likes it & that this item was available that day...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, powerful window unit. Other reviews said it was incredibly loud but to me its just as loud as any other window unit ive been around my entire life. Cools off large areas very well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    great a/c very easy to operate works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to program smart wifi can program using smart phone cools good size kitchen and living room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worthy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been amazing since I purchased it a little over a month ago. I originally thought I would need a bigger unit for the space. Turns out this unit has exceeded my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    G.E. air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner coools the whole house and easy to operate highly recommend u wont be disappointed..

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Nice and cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac was perfect. I like the wifi feature controlling ac from phone especially when the remote is too far to reach. Lol. It’s nice and cool and was perfect during a two week heat wave. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AC for small to medium room. The display turns off after a few minutes of idling which can be annoying. The remote is low range. Other than that, the AC blows cold air just fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for leaving a review! We appreciate you choosing GE Appliances. We're glad you like this unit. We're always receptive of feedback and we'll pass along your comments regarding the design to our engineering staff. If any questions or concerns should arise, please let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great for a one bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter, to cool down her bedroom in her knew place. I was impressed at how quick it cooled the place off. It also cooled the entire apartment down. wasn't sure it would cover that much space. I would have given it 5 stars but the smart features are not all that smart and took a minute to link correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Chillin

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the room well. I wish it were a little quieter, but over all worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this ac was light and also came very quick. Easy to install and it cools very quickly and quietly and love that it connects to my WiFi so I change change the temp turn it on or off with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A solid air conditioning unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window air-conditioning unit comes with a remote control. And I can control the time and change other settings. I purchased at a reasonable price. It is a bit loud but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the room nicely, very powerful, it has different settings and can be controlled remotely with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is just the right size, fit the window perfectly! It cools the area nicely. I would purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works but kind of loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bough this to replace another unit we ran hard for 7 years. That was a Chinese brand and we didn't feel good buying Chinese again. This one seems to work well but it is definitely louder than the old one. Our neighbors say this one is much quieter outside where they hear it. It runs in our upstairs bedroom 24/7. We didn't care about connecting to internet or anything so I can't comment on that aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Wifi

    Rated 5 out of 5 stars

    Works amazingly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this GE ac unit works GREAT purchased it for my in-laws who live in my back house and it keep the bedroom and living space cool. Very easy to use it pretty quiet for being that size it is. I love being able to control it from my phone when I’m not home. I have the exact same one just small in my sons room and it also works amazingly. I highly recommend this brand and model.

    I would recommend this to a friend