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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worthy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been amazing since I purchased it a little over a month ago. I originally thought I would need a bigger unit for the space. Turns out this unit has exceeded my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy to install, hooked up to my phone with ease. Great love it cools whole downstairs

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AC for small to medium room. The display turns off after a few minutes of idling which can be annoying. The remote is low range. Other than that, the AC blows cold air just fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for leaving a review! We appreciate you choosing GE Appliances. We're glad you like this unit. We're always receptive of feedback and we'll pass along your comments regarding the design to our engineering staff. If any questions or concerns should arise, please let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cooling, Ease of use, Wifi

    Rated 5 out of 5 stars

    Works amazingly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this GE ac unit works GREAT purchased it for my in-laws who live in my back house and it keep the bedroom and living space cool. Very easy to use it pretty quiet for being that size it is. I love being able to control it from my phone when I’m not home. I have the exact same one just small in my sons room and it also works amazingly. I highly recommend this brand and model.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool air conditioner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful cooling at a great price. Very energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    great a/c very easy to operate works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to program smart wifi can program using smart phone cools good size kitchen and living room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Beats the heat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps us cool. The Wi-Fi is pretty cool so I can turn on it on before I get home from work

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner! Only con I would say is we haven't been able to connect to it with the Wifi. Otherwise it works great! We got it for our bedroom that is upstairs so the AC for the house doesn't cool it enough, this does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Nice and cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac was perfect. I like the wifi feature controlling ac from phone especially when the remote is too far to reach. Lol. It’s nice and cool and was perfect during a two week heat wave. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A solid air conditioning unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This window air-conditioning unit comes with a remote control. And I can control the time and change other settings. I purchased at a reasonable price. It is a bit loud but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Chillin

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the room well. I wish it were a little quieter, but over all worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great for a one bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter, to cool down her bedroom in her knew place. I was impressed at how quick it cooled the place off. It also cooled the entire apartment down. wasn't sure it would cover that much space. I would have given it 5 stars but the smart features are not all that smart and took a minute to link correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Blows so well. Was easy to install and works amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this ac was light and also came very quick. Easy to install and it cools very quickly and quietly and love that it connects to my WiFi so I change change the temp turn it on or off with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, cools my living room down much better than our previous portable unit. The wifi feature is nice to have, can connect Alexa and use voice controls.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works but kind of loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bough this to replace another unit we ran hard for 7 years. That was a Chinese brand and we didn't feel good buying Chinese again. This one seems to work well but it is definitely louder than the old one. Our neighbors say this one is much quieter outside where they hear it. It runs in our upstairs bedroom 24/7. We didn't care about connecting to internet or anything so I can't comment on that aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 4 out of 5 stars

    AirConditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to install. Keeps the room cool. I would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This A/C works better than expected. Cools my living, dining room and kitchen well. Also smaller than expected. Seems very efficient and the price is right. Delivered to my house a day early.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    12K BTU AC for Living Room and Apt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chills great. App works smoothly and user friendly. Easy to install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be kinda hesitant to bring hoes back to my crib because it would be hot as balls but once I got this bad boy my place turned into a pimp palace. Shorties wanted to be under my covers allll day. no cap.

    I would recommend this to a friend