Customer Ratings & Reviews
- Model:
- AHP12LZ
- |
- SKU:
- 6390687
Customer reviews
Rating 4.2 out of 5 stars with 1592 reviews
(1,592 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Best ac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ac unit I have ever owned keeps my room very cold and I love how easy it is to use on the app from anywhere
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Rated 3 out of 5 stars
There's a snake in my AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools the room down fast. The wifi functionality and app are great. However, it might be the loudest AC I have ever owned. It rattles so much, im worried that it might be broken or a dag gone rattler got in there. Youre not going to be watching TV with this AC running, unless you want to turn on the captions
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice window unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the most BTUs for a normal 15A outlet window AC. This unit was available and met my needs. Setup was easy and I'm happy withy choice. Decently quiet for a window unit too.
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Heat relief
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for Texas Heat and easy to install with foam to seal window better
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Great fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy because I was able to find a large btu unit that fit my smaller window and cool a larger area. It fit like a glove and the unit has worked well during the summer.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Yea
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be kinda hesitant to bring hoes back to my crib because it would be hot as balls but once I got this bad boy my place turned into a pimp palace. Shorties wanted to be under my covers allll day. no cap.
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Excellent A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent machine that cools the air while not being too loud. Easy to install with excellent wifi features and phone app connectivity.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Gets the job done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as interim cooler until I could fix my central air unit. But it has done such a great job I'm just going to go with it! Saving money on my electric bill as well.
I would recommend this to a friend - Pros mentioned:WifiCons mentioned:Noise level
Rated 4 out of 5 stars
Help save money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi convenient Little loud Let’s see in summertime if is cooling enough
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Rated 4 out of 5 stars
Good ac, cools well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ac that cools well but not the quietest. Didn't try wifi and app.
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Window air conditione
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy too use, very quiet for size and cools great. The best we have had, old house with hot water heat so we used a lot of window units and this the best we’ve used...
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Noise level
Rated 4 out of 5 stars
Gets the job done, but not quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Good directions. Performs well. Noisy
I would recommend this to a friend - Pros mentioned:Cooling, Installation
Rated 5 out of 5 stars
It's great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. Easygoing.It cools well. And it was a good deal!!!
I would recommend this to a friend Rated 5 out of 5 stars
Great AC for Large rooms!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey everyone! So I first purchased this AC about a month ago, unfortunately the first one I got the WiFi didn't work at all the light would not go on. Also the medium and high setting was the same speed so something was up with that too. Other then those error's it seems like a great AC so I chose to get a replacement. Also right before replacing their was a discount going on for this so I got about 60$ back in a price match which was great! Now about 2 weeks ago I brought my unit back to Bestbuy and they had about 30+ of these in stock at the store. So getting a replacement was super easy. I got home and plugged in the new one before putting it into the window and the features seemed to work perfect this time. About a week and a half into having the new one I have to say its amazing! I have about a 650sq room so a bit over the rated amount, I also have a open staircase leading into my room. Even with both of those it still cools it down perfect! I usually put the AC onto 70 temp and medium setting or sometimes put it on high then lower it to the low setting once its nice and cooled down. Within minutes I start to feel alot better in my room. The features with my replacement model work great! All 3 fan speed modes work as intended, also the WiFi is such an amazing feature! I'm able to get so much information on the app. Make sure to follow the instructions because it can be a little tricky at first. But once installed it tells you the health of the AC, and lets you set the speed and mode. Another really cool thing is I can use this with Alexa to turn it off when I'm in bed at night. It lets me turn it off and on, and also change all the setting's. The Alex does require you to say "Hey Alex, Tell Geneva" but even with that it still works great. Last I'd like to say about the WiFi is you can even turn it on when your far from home! Some how even when your not connected to your home WiFi on your way home from work which is soo nice to have to cool down the room for when your back. Overal this is an amazing unit that I hope last me a good few years without issues. I'm very glad I got a replacement unit and it worked out all good. If your having any problems with your unit get a replacement before returning it you will be happy! Hope this helps :)
I would recommend this to a friend- Pros mentioned:Cooling, Wifi
Rated 5 out of 5 stars
Cold and has Wi-Fi!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has kept my house cool from the moment I put it in, surprised how cold it got and very convenient that I can control it from my apple home
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Good AC Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great A/C window unit for the price, I have an small office and works just fine more than enough, I will recommend to friend and family...
I would recommend this to a friend - Pros mentioned:Cooling, Remote control
Rated 5 out of 5 stars
Very Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cold. App and Remote feature a plus. I have a decently sized room and entire area gets cold quickly. Went back and bought another one.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Life saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live on the 3rd floor with only a couple small windows. I tried other AC units and ended up returning them because nothing was cooling my apartment. This one does the trick! Keeps my whole apartment nice and cold. Comes with a remote and different settings too. Highly recommend!
I would recommend this to a friend - Pros mentioned:Cooling, Wifi
Rated 5 out of 5 stars
Just what I needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The wifi feature takes this AC to another level. It keeps my living space extremely cool.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Good for the Money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice machine. Doesn't run too loud and works efficiently on a low setting to keep the dining room and living room in my home cool. On hotter days, we can boost it to High and it really cools things down! Would be nice if you could have some alternative positions for the vents, but they work well pointed to the ceiling and cool things off.
I would recommend this to a friend















