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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a machine. It has kept my entire house, 1200 sq foot ranch, at an acceptable temp for 2 hot summers. Well worth getting a bigger window unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Heat relief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Texas Heat and easy to install with foam to seal window better

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Best ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ac unit I have ever owned keeps my room very cold and I love how easy it is to use on the app from anywhere

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Here's hoping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly like the one I bought last spring. It works fine ... I am hoping it will keep working for more than one season.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    There's a snake in my AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools the room down fast. The wifi functionality and app are great. However, it might be the loudest AC I have ever owned. It rattles so much, im worried that it might be broken or a dag gone rattler got in there. Youre not going to be watching TV with this AC running, unless you want to turn on the captions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy because I was able to find a large btu unit that fit my smaller window and cool a larger area. It fit like a glove and the unit has worked well during the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice window unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the most BTUs for a normal 15A outlet window AC. This unit was available and met my needs. Setup was easy and I'm happy withy choice. Decently quiet for a window unit too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    It's great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. Easygoing.It cools well. And it was a good deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Excellent A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine that cools the air while not being too loud. Easy to install with excellent wifi features and phone app connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live on the 3rd floor with only a couple small windows. I tried other AC units and ended up returning them because nothing was cooling my apartment. This one does the trick! Keeps my whole apartment nice and cold. Comes with a remote and different settings too. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good for the Money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice machine. Doesn't run too loud and works efficiently on a low setting to keep the dining room and living room in my home cool. On hotter days, we can boost it to High and it really cools things down! Would be nice if you could have some alternative positions for the vents, but they work well pointed to the ceiling and cool things off.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great ac great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioning really cost efficient highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as interim cooler until I could fix my central air unit. But it has done such a great job I'm just going to go with it! Saving money on my electric bill as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great A/C for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C cools more area than I expected and super easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gets the job done, but not quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Good directions. Performs well. Noisy

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Help save money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi convenient Little loud Let’s see in summertime if is cooling enough

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this unit in a 500 square foot garage and it has been preforming very well. Install was a breeze with all necessary parts. Well worth it, even on 90+ degree days it doesn't run constantly and keeps the space very comfortable. The only complaint would be in eco mode it seems as it doesn't resume until temperature is about 4 to 5 degrees above target.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good ac, cools well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ac that cools well but not the quietest. Didn't try wifi and app.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Window air conditione

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy too use, very quiet for size and cools great. The best we have had, old house with hot water heat so we used a lot of window units and this the best we’ve used...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools our large living room Looks nice Wi-Fi controlled

    I would recommend this to a friend