Customer Ratings & Reviews

Hey everyone! So I first purchased this AC about a month ago, unfortunately the first one I got the WiFi didn't work at all the light would not go on. Also the medium and high setting was the same speed so something was up with that too. Other then those error's it seems like a great AC so I chose to get a replacement. Also right before replacing their was a discount going on for this so I got about 60$ back in a price match which was great! Now about 2 weeks ago I brought my unit back to Bestbuy and they had about 30+ of these in stock at the store. So getting a replacement was super easy. I got home and plugged in the new one before putting it into the window and the features seemed to work perfect this time. About a week and a half into having the new one I have to say its amazing! I have about a 650sq room so a bit over the rated amount, I also have a open staircase leading into my room. Even with both of those it still cools it down perfect! I usually put the AC onto 70 temp and medium setting or sometimes put it on high then lower it to the low setting once its nice and cooled down. Within minutes I start to feel alot better in my room. The features with my replacement model work great! All 3 fan speed modes work as intended, also the WiFi is such an amazing feature! I'm able to get so much information on the app. Make sure to follow the instructions because it can be a little tricky at first. But once installed it tells you the health of the AC, and lets you set the speed and mode. Another really cool thing is I can use this with Alexa to turn it off when I'm in bed at night. It lets me turn it off and on, and also change all the setting's. The Alex does require you to say "Hey Alex, Tell Geneva" but even with that it still works great. Last I'd like to say about the WiFi is you can even turn it on when your far from home! Some how even when your not connected to your home WiFi on your way home from work which is soo nice to have to cool down the room for when your back. Overal this is an amazing unit that I hope last me a good few years without issues. I'm very glad I got a replacement unit and it worked out all good. If your having any problems with your unit get a replacement before returning it you will be happy! Hope this helps :)

We had an earlier model GE smart AC window unit. It only lasted two years and quit working. It was also louder, and the smart interface was less intuitive. This unit is so much better. It is quieter, and cools very efficiently. It does a better job that you would expect from a 12000 BTU. We've now had it for three months and are very happy so far.

Has kept my house cool from the moment I put it in, surprised how cold it got and very convenient that I can control it from my apple home

Great A/C window unit for the price, I have an small office and works just fine more than enough, I will recommend to friend and family...

Very cold. App and Remote feature a plus. I have a decently sized room and entire area gets cold quickly. Went back and bought another one.

Love it. The wifi feature takes this AC to another level. It keeps my living space extremely cool.

Work perfect fine cool my roon really quick.......

Love this! Not really quiet but works great! Easy to use and install

It cools my large living room and dining room. Unbelievable. Very easy to set up. I love the WiFi. Each person can control it from their cellphone. So convenient.

Easy to install and blows very cold. Would recommend

Good air conditioner cools very fast but a little noisy

So far so good. I like the size of the air conditioner and it was easily installed by the Geek Squad with no problem!! Cools the home real fast as well.

Energy efficient not loud and keeps my living room cold!!!

I on my second one, after a week the first one started blowing hot but customer service was great about getting me a new one. I have a little over a medium space and it cools just fine,

Quiet and cool’s great! Very nice unit! Loved the discounted price!

Great air conditioner!! Put in our bedroom so we can hunker down in case of a hurricane & we lose power we can run it off the generator!! Happy customer!

Love this air conditioner! Easily cools my living areas. A life saver during heat waves. Also love that it has a remote control.

Excellent AC. I gets my sun room, living room and kitchen cold! Makes me feel like i have central air. My only complaint is that only one person can be connected to smart home app. Which sucks and my reason for not giving it 5 stars. If you don't mind this issue get this AC its well worth the price.

Easy to install and works very well in a large area.

Wonderful ac... stays cold and is easy to install.