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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,592 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good AC, but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that GE would make a quality appliance, and from an operational side it's good. Really enjoy the remote and phone app. But the downside is that it's loud. Look up the decibel level on it. The only way to sleep is with eat plugs, so not using it for what I really needed - a cool bedroom. But I do turn it on to get ready.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE a/c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , quite easy to install, priced well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac!! Cools very well We love it ! Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Saved us a ton of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and and very powerful. We replaced our last year purchased portable units that cost 3 x more. this works better and we cut our electric bill in half. Summer is over and they have been no hassle. My only complaint is outside noise comes thru very easy. We live downtown and the outside noise is noticeably leaking thru. We wanted mini splits but the cost benefit for install wasn’t there. saved us lots of money on utility bills and lack of professional installation needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too heavy and works well to cool off the downstairs

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Wow! This window AC is incredible.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This window AC is incredible. As hot as it gets here in Texas, my house needed some help from the heat. I installed this AC on the west side of my house, which faces the afternoon/evening sun and it is usually 5-6 degrees higher than the rest of the house. As a result, the central AC is running constantly. It keeps the west side of the house several degrees cooler than before. I wish I had bought this a long time ago. It also requires two people to lift it and for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    No less than amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooled a metal shop in Florida all summer! Amazingly economical and fantastic unit. Recommend this for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Powerful but not quiet or accurate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for greater power and thought it would be quieter as our old one was sooooo old. The smart capabilities are nice. The thermostat option just completely doesn’t work. It constantly thinks the room is 7-10 degrees colder than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps room feeling fresh!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents living room and was a little afraid it wouldn’t cool the room since it’s not the largest option. Thankfully that was not the case… it has been keeping the living room very fresh in this hot summer weather. Do calculate your dimensions to help decide on which product size is more convenient for your home. Overall very happy for the quality of this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for the 5-star review! We're thrilled to hear that you're enjoying your A/C and that it's able to cool your parents' living room. Thanks for choosing GE Appliances! -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great window air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ac was super easy to install as you can imagine. It was available for pickup the day after I ordered it. It has an easy to use remote and tells me when to clean the filter. Its doing its job so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Messenger - Thanks for your review. This is Olga@GEA. We are glad you are happy with your new air conditioner purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good ac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we wanted it to do. Have a large space and it keeps house perfect. I would like option like our other ac where just does dry mode. It isnt very clear if this one does it or not without turning on the cold air. I am hoping it last for some years, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great way to beat those Texas summers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Keeps my studio (roughly 300sqft) very cold. It does leak water sometimes, but regular maintenance should keep that from being a big problem

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Cool Comfort, Smart Convenience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE 12,000 BTU Smart Window Air Conditioner in White is a game-changer. With 550 sq. ft. coverage, WiFi connectivity, and a convenient remote, it brings both cool comfort and smart control to your space. An essential upgrade for a breezy, connected home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my house and is energy efficient. Great price as well. The remote works on both of my GE air-conditioners.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up..I love that I can add to my smart things. And it cooled down the area real fast Great buy for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years later still going

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2024 ! 2 years after still works wonderfully. I live in a 1 bedroom apartment this is in my living-room. Cools down the entire apartment and it’s silent.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in an emergency. It was great. I have a 1600 sq, ft. mobile home. My house ac went out. I closed my bedrooms and all but two vents. Had a stand up Lasko fan which I used to blow the cooler air into my kitchen. Worked better than I thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend. Cools space efficiently even during high temperature days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Powerful air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works amazingly and cools the room down very fast. Love the feature where you can connect it to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    easy and "cold"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC was easy to install and is significantly colder than the model it replaced. Couldn't be happier, and at a great price.

    I would recommend this to a friend