Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Wow! This window AC is incredible.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This window AC is incredible. As hot as it gets here in Texas, my house needed some help from the heat. I installed this AC on the west side of my house, which faces the afternoon/evening sun and it is usually 5-6 degrees higher than the rest of the house. As a result, the central AC is running constantly. It keeps the west side of the house several degrees cooler than before. I wish I had bought this a long time ago. It also requires two people to lift it and for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE a/c

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , quite easy to install, priced well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Powerful but not quiet or accurate

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for greater power and thought it would be quieter as our old one was sooooo old. The smart capabilities are nice. The thermostat option just completely doesn’t work. It constantly thinks the room is 7-10 degrees colder than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    No less than amazing!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooled a metal shop in Florida all summer! Amazingly economical and fantastic unit. Recommend this for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ac!! Cools very well We love it ! Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great window air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ac was super easy to install as you can imagine. It was available for pickup the day after I ordered it. It has an easy to use remote and tells me when to clean the filter. Its doing its job so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Messenger - Thanks for your review. This is Olga@GEA. We are glad you are happy with your new air conditioner purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps room feeling fresh!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents living room and was a little afraid it wouldn’t cool the room since it’s not the largest option. Thankfully that was not the case… it has been keeping the living room very fresh in this hot summer weather. Do calculate your dimensions to help decide on which product size is more convenient for your home. Overall very happy for the quality of this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thanks for the 5-star review! We're thrilled to hear that you're enjoying your A/C and that it's able to cool your parents' living room. Thanks for choosing GE Appliances! -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too heavy and works well to cool off the downstairs

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good ac

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we wanted it to do. Have a large space and it keeps house perfect. I would like option like our other ac where just does dry mode. It isnt very clear if this one does it or not without turning on the cold air. I am hoping it last for some years, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    AC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up..I love that I can add to my smart things. And it cooled down the area real fast Great buy for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE AC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools my house and is energy efficient. Great price as well. The remote works on both of my GE air-conditioners.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Powerful air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works amazingly and cools the room down very fast. Love the feature where you can connect it to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in an emergency. It was great. I have a 1600 sq, ft. mobile home. My house ac went out. I closed my bedrooms and all but two vents. Had a stand up Lasko fan which I used to blow the cooler air into my kitchen. Worked better than I thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    easy and "cold"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC was easy to install and is significantly colder than the model it replaced. Couldn't be happier, and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Wifi

    Rated 5 out of 5 stars

    Nice AC with wifi access.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and operates as advertised. GE app accessing AC settings thru wifi works well to control unit away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great way to beat those Texas summers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Keeps my studio (roughly 300sqft) very cold. It does leak water sometimes, but regular maintenance should keep that from being a big problem

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Will keep a 500Sqft room cold when needed.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit for the bedroom in the back that does not get enough air flow. The only issue I really have with it is the remote that comes with it is very cheap feeling but the unit itself is great when placed in cool mode. ECO mode really tries to keep the use down however and to me just does not cool the room enough so I stay away from it, but I only have this on when in that room anyways and it cools it down fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We greatly value your feedback and appreciate you taking the time to reach out to us about your air conditioner. We love to hear how much you have been enjoying it. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Cool Comfort, Smart Convenience

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE 12,000 BTU Smart Window Air Conditioner in White is a game-changer. With 550 sq. ft. coverage, WiFi connectivity, and a convenient remote, it brings both cool comfort and smart control to your space. An essential upgrade for a breezy, connected home.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , love the wifi feature. would love if it were a bit more quiet but overall very happy with its productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Very happy with it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an old country farmhouse with no AC upstairs in my bedroom. This AC unit has been amazing! My window width was smaller than the min width requirement on the box but I was able to install it without the side curtains and it fit! My bedroom cools down very quickly! I love it!!!

    I would recommend this to a friend