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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Will keep a 500Sqft room cold when needed.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit for the bedroom in the back that does not get enough air flow. The only issue I really have with it is the remote that comes with it is very cheap feeling but the unit itself is great when placed in cool mode. ECO mode really tries to keep the use down however and to me just does not cool the room enough so I stay away from it, but I only have this on when in that room anyways and it cools it down fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We greatly value your feedback and appreciate you taking the time to reach out to us about your air conditioner. We love to hear how much you have been enjoying it. You are welcome to contact us any time with questions you may have as we are always here to help! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    GE still on top?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit from a solid company that is still going strong for us this summer with record temps. It is handling more then it should and still pushing forward

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Wifi

    Rated 5 out of 5 stars

    Nice AC with wifi access.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and operates as advertised. GE app accessing AC settings thru wifi works well to control unit away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    a powerful a/c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted an a/c that would work with alexa, but actually the GE site that manages it works well enough, its a little wonky to get the a/c to turn on and off on a weekly schedule but it 100% works fine. im not sure if i can turn off the beeping it does, but whenever it raises or lowers the temperature its set to gets a little annoying. overall i havent had any issues since ive bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great AC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , love the wifi feature. would love if it were a bit more quiet but overall very happy with its productivity.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Very happy with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an old country farmhouse with no AC upstairs in my bedroom. This AC unit has been amazing! My window width was smaller than the min width requirement on the box but I was able to install it without the side curtains and it fit! My bedroom cools down very quickly! I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome cools the room super fast andis energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Does its job, and does it well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Wi-Fi connectivity, definitely cools the whole room, and set up was a breeze! The only drawback is we had to purchase additional things to make sure it was secured in our windowsill.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good ac window

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and good size for a room with 500 square foot have fan and cooling I have since 3 months working very good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Keeping us cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is keeping 3 small bedrooms cool - we use fans to pull the air where we need it. It's been doing the job with all the heat waves we've been having! It runs 24/7! It's a bit of a pain with the thermometer: when you set it, it cools 2 degrees cooler/ or 2 degrees warmer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great for small rooms. Control through smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m currently using this in my 400 sq ft pool house. It does cool the room if you leave it running for awhile. My only problem is the directional vents do not really direct the air. It mainly blows straight. Otherwise I like how you can control the unit with my smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    great AC I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent It is a little bit noise but cool my living and dining room very goood, I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Remote control

    Rated 5 out of 5 stars

    GE 12kBTU wall ac is powerfull

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is powerful. Installation was easy. Remote control was easy to use. Fairly quiet and no leaks. Using it for a 10x20 room and it cools it in minutes. Check out was easy at Best Buy. Picked it up in a hatchback.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Powerful AC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied, cools the entire living room and kitchen. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the AC overall is a great unit. It definitely gets the job done and the room is nice and cold. The only downside is the app that you download on your phone to turn it on and off and only works when it wants to so it kinda defeats the purpose of the whole WIFI aspect of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    A great air conditioner for a large space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our living room is 20 feet by 12 feet and it cools it well for this space. I wouldn't go any larger with the room size though. When a door is open to another room it isn't enough. Relatively quiet compared to other air conditioners we've had and the smart controls are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent air conditioner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. We really like the remote control and the option to connect it to Alexa. Nice and quiet unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best one yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works like a dream, its not very loud and it really cools the room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    GE AC Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE is good quality for the price. Easy installation and really cools down the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This house has a newer secction which has poor air circulation, so this unit will work well for keeping this area cool during this extremely hot weather. It is durable, and well-priced. Being able to spread my payments out is a great option as well.

    I would recommend this to a friend