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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,593 reviews
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Large Air Conditioner- window unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is hard to see the settings unless you use the remote. Also it doesn't have a dehumidifier setting. Keeps two large rooms comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cools a small ranch-style house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in a 12x12 room, with doors open. The cool air is being circulated with the ac fan and another stand-alone fan. Keeps the small house cool enough during hit days. Good buy. Havent used wifi capabilites.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product at a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first unit had a strange noise when I turned it on the first time. It cooled great so I used it for a year. I got no hassle when I turned in the unit to be warranty claimed. My replacement was UPS shipped to my door. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty solid air conditioner cools my living room and the smart app feature works as well i love that i can schedule my air conditioner to turn on certain days at such and such time as of now i have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. But the product image is a slightly different; no GE logo but energy star on the left. I wonder why. Also, i connected it to apple home. At the same time it won’t be able to connect with google assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Great air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome gets really cold and I can use my phone to operate love it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Rambo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the last day of sale. So far It has been quiet and cool. Small compared to my older one which the fan quit, but surprisingly just as powerful. I'm having a great experience. I would recommend this AC based on how well it works.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Seems to do the job with out any problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat in appearance, quieter than most, Eco feature is great on electric.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great and powerful AC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful Covers my entire first floor about (800sqft) Only downside is that it’s a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    easy to istall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. took 15 minuets. My room is 800 ft and it cools nicely

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    GE AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools good! Looks good 1 Workes fine! Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    The Price is Right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Cools room quickly. Would definitely recommend product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Strong AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it at almost end of season Soni didn't set up the wifi yet, but this AC got my house cold. I also have a small one in my room, and it's installed at the other side of the house where this is installed, and during the day, I don't really need to turn it on. I just use it at night and close the door bc I love it cold. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good A/C but noisy though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 4th A/C I bought for my family. This GE is not that good, compare to the LG I had earlier. This is quite noisy at night, but overall it delivered. Hope the price can be cheaper for its quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment I like and i recommend this air conditioner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools 500 square feet very efficiently. Very easy to set up and use. Very satisfied with this air conditioner.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Nice Unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, easy to use, blow cold, I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Perfect for my apt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my need. Easy to use and easy to connect smart as it say

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control it from my phone and it gets super cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good unit and about as big as you should go on 120

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job of cooling of an entire upstairs master bedroom suite with high ceilings and a gaming computer. This room gets all the heat from the house and this is much better at cooling things down than the 8000 BTU unit it replaced. Yes the fans are very loud but what do you expect for a unit of this size? The filter cleaning warning every 250 hours is a nice touch.

    I would recommend this to a friend