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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,592 reviews
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Pricey but good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools whole second floor of our small house and the WiFi feature is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools 500 square feet very efficiently. Very easy to set up and use. Very satisfied with this air conditioner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment I like and i recommend this air conditioner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    12k a/c. So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale Deal of the Day. Owned for 2 weeks, easy to install, used only 2X since temperatures have drastically cooled. But unit appears to be in good working condition. Cannot give 5 stars since I have not used a/c steadily.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It gets really cold. It is a little loud but I have gotten use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up was a bit tricky because it was our first time setting up a window ac unit. We had help to put it through the window. It cool the half of the house. We are going to purchase for the other half of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good! Cools down big living room. Price was good for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping my first floor cool, just what I needed. The right size and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Could’ve been less disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools real quickly but the Wi-Fi for the unit didn’t last so if that’s a reason for your purchase, beware!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    I think it works well during summer season.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ummm, Again I am pretty satisfied with two A/Cs during summer season cuz I am working from home on second floor at house. I never use A/C on second floor while I am working at my office for a number of years until Covid 19 - we have to stay at home instead of going to office. That's why I have to have two A/Cs here. I realize that it is nice cool, not hot/humid.. I am glad I did. :-).

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps downstairs of home cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job keeping the whole downstairs floor of our home cool! If you are looking for a good window unit, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    cold

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps the bedroom and living room nice and cool. I like the remote feature.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Large Air Conditioner- window unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is hard to see the settings unless you use the remote. Also it doesn't have a dehumidifier setting. Keeps two large rooms comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install and a few steps And can controll using your celphone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Conditioner is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for about 3 weeks now and I'm very impressed. It keeps my kitchen and living room very comfortable. Plus it cools down my 3 bedrooms too. I live in an older modular home with no real hallways.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Big but powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our cabin and it cools the entire first floor. Very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good air condition. I would recommend to my friends and co-worker. Feature are great with wifi and stuff

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    good price but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. Installation wasnt too hard. Wifi connected easy too. The noise though, recorded at over 70db on High. First one developed a strange clanking sound within the first few days, the second one 2 weeks later. I loved how well it cooled and I'd have put up with the sound too if it wasnt for the additional issue. Had to return these sadly, and got the LG ones. 100 bucks more but so much smoother.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Tanoli - We are very sorry to hear about your air conditioners. This is certainly not something we would expect to hear and will be happy to pass it on to our Product team. We hope for the opportunity to help you in the future. Please let us know if you have any questions. - JB GE_Appliances

  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets super cold for large area and the controls and extremely user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Excellent Air Conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works well on the second floor of my cape cod style house. The rest of my house is cooled by central air. I love the ability to control it via my phone. The installation was easy.

    I would recommend this to a friend