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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,592 reviews
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Easy to use and install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT! EASY TO USE AND EVEN CAN USE WITH MY PHONE. AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, the extreme heat of texas was no match. Went for extra sq coverage and works great. Having the ability to turn it on before getting home is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Cools But Trips Breaker Once A Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this AC unit has been tripping my breaker over and over again, at least once a day, even on energy efficient mode. The device cools the apartment nicely though. I have used portable AC's that require more power, and they didn't trip my breakers. I honestly believe I may have a faulty unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    GE Window Air Conditioner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this window air conditioner. We have central air but just never kept my bathroom cool enough. It even cools my bedroom down. Definitely a game changer for me

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets cold fast, doesn't make too much noise and easy controls.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this would work just as well as our old one that had the same power. But at least it syncs up with my iPhone so I can adjust the temperature wherever I am and in case I lose the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Very good AC unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very fast. Like the WiFi feature. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super heavy air conditioner but it does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gets house very cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for small 3 bedroom 2 bath because ac was not cooling. The living room and kitchen get very cold and it cools the back rooms to comfortable temp. Very satisfied with product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep the house cold when the ac is having a hard time keeping up with triple digits, i can even use the oven and dryer. A 250 sq ft helps as well, but does nothing when the ac craps out

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, was easy to install and operate. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Stay Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools really well. Use it for our mater bedroom that is in full sun in the afternoons.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    More than enough

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner does a spectacular job of keeping far more than 550 ft.² at a very comfortable temperature

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy and cools really well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my purchase. It's cools off my living room well and my electric bill was not affected by it running all day 7 days a week. Will by another one when this one goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Penguins In My Apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cold air. A little noisy but aren't all AC's noisy?

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cools the room and WiFi setup was straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for big spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this air conditioner when it started to get hot and we have a big home so from experience we looked for a reliable brand GE. After a month of using it we are more then satisfied. It really does keep the whole house cool. Definitely a good investment to stay cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a back up during power outages. We have several outages a year and use cool the main room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cools large rooms but has issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a year now and I can say that it’s ok. It’s definitely powerful at 12,000 BTU and can cool a large room. But the problem is that the thermostat is too sensitive about 5-10 degrees lower than the actual room temperature which can annoyances especially in auto mode. And when the thermostat senses a temperature below 60 degrees it switches to fan mode to prevent freezing I assume… Anyways if you want a always on unit regardless of indoor temp I wouldn’t suggest this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love my Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase two units one for my daughters room that if she keeps her door open it’s able to keep her room and kitchen cold . The other one Its able to keep my sitting room and dining room cold which is all open .I also like that it looks nice best Acs I have ever owned .Price is well worth paying

    I would recommend this to a friend