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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,592 reviews
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Cools But Trips Breaker Once A Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this AC unit has been tripping my breaker over and over again, at least once a day, even on energy efficient mode. The device cools the apartment nicely though. I have used portable AC's that require more power, and they didn't trip my breakers. I honestly believe I may have a faulty unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Strong AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it at almost end of season Soni didn't set up the wifi yet, but this AC got my house cold. I also have a small one in my room, and it's installed at the other side of the house where this is installed, and during the day, I don't really need to turn it on. I just use it at night and close the door bc I love it cold. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Best AC I’ve ever had

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOP BUYING GENERIC AIR CONDITIONERS ! GE has the best a/c units for sale I know it’s kinda pricey compared to similar models but it’s for a reason quality ! Made my whole kitchen /dining room/ living room freezing in minutes and I live in a huge house so it definitely has power if I could I’d buy it again

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good A/C but noisy though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 4th A/C I bought for my family. This GE is not that good, compare to the LG I had earlier. This is quite noisy at night, but overall it delivered. Hope the price can be cheaper for its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Perfect for my apt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my need. Easy to use and easy to connect smart as it say

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control it from my phone and it gets super cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gets house very cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for small 3 bedroom 2 bath because ac was not cooling. The living room and kitchen get very cold and it cools the back rooms to comfortable temp. Very satisfied with product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Este es el segundo aire acondicionado que compro y me a salido muy bueno. Lo recomiendo realmente.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep the house cold when the ac is having a hard time keeping up with triple digits, i can even use the oven and dryer. A 250 sq ft helps as well, but does nothing when the ac craps out

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Stay Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools really well. Use it for our mater bedroom that is in full sun in the afternoons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wifi

    Rated 5 out of 5 stars

    Easy to use and install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT! EASY TO USE AND EVEN CAN USE WITH MY PHONE. AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy and cools really well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my purchase. It's cools off my living room well and my electric bill was not affected by it running all day 7 days a week. Will by another one when this one goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets cold fast, doesn't make too much noise and easy controls.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this would work just as well as our old one that had the same power. But at least it syncs up with my iPhone so I can adjust the temperature wherever I am and in case I lose the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A/c

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a very small rental property 800 ft.² cools the entire house very low noise level great item for rental property that does not have central air and heat

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Very good AC unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools very fast. Like the WiFi feature. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC had gone out at my mom’s place and we bought her a new one and it works really well especially during the peak of summer!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super heavy air conditioner but it does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooled the house down within the first 30 minutes, my old air conditioner had went out and a heatwave had just started, it was unbearable, i was just glad they had them in stock

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, was easy to install and operate. Works great.

    I would recommend this to a friend