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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,593 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC, terrific memories!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good AC that has kept me and my family nice and cold on warm summer days. I would recommend it for those in need of a AC. We are honestly thinking of buying another for the other half of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC covers a lot of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot on energy bills and keeps the place cool

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Winter in the Summer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this unit by myself and now it's a winter wonderland in my living room. The wiFi setup wasn't bad, took a couple of tries, but eventually it was setup, now I turn the unit on before I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality AC compact size and wifi feature a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cools large rooms but has issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a year now and I can say that it’s ok. It’s definitely powerful at 12,000 BTU and can cool a large room. But the problem is that the thermostat is too sensitive about 5-10 degrees lower than the actual room temperature which can annoyances especially in auto mode. And when the thermostat senses a temperature below 60 degrees it switches to fan mode to prevent freezing I assume… Anyways if you want a always on unit regardless of indoor temp I wouldn’t suggest this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have being using this AC unit since day one. I work super awesome and the best thing i like about it is it has capability i download and app for it and can turn On/Off the AC from anywhere . Am loving it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love my Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase two units one for my daughters room that if she keeps her door open it’s able to keep her room and kitchen cold . The other one Its able to keep my sitting room and dining room cold which is all open .I also like that it looks nice best Acs I have ever owned .Price is well worth paying

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Cools But Trips Breaker Once A Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this AC unit has been tripping my breaker over and over again, at least once a day, even on energy efficient mode. The device cools the apartment nicely though. I have used portable AC's that require more power, and they didn't trip my breakers. I honestly believe I may have a faulty unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Work perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect fine cool my roon really quick.......

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud but it really cools down the room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Gets you cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good the only negative view is that every time you turn it on it automatically goes to eco setting instead of cool. If you want quick cool down must change to cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    great cool air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up cools the room quickly easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Really puts out the cold air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd window a/c I have had since I moved back to Mobile in '13, this one seems to do the job. Keeps the room cold and turns off when it reaches the set temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feeling cool now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I upgraded from a 8000 btu unit and I can really feel the difference . I can’t seem to get WiFi to work but that was kinda just a bonus anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Powerful AC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied, cools the entire living room and kitchen. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good AC bad mobile app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC blown ice cold air with no problem cooling my entire first floor. However, if you are buying it for the remote controllability with the app you might want to rethink.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Gets house very cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for small 3 bedroom 2 bath because ac was not cooling. The living room and kitchen get very cold and it cools the back rooms to comfortable temp. Very satisfied with product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep the house cold when the ac is having a hard time keeping up with triple digits, i can even use the oven and dryer. A 250 sq ft helps as well, but does nothing when the ac craps out

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Stay Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools really well. Use it for our mater bedroom that is in full sun in the afternoons.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working well after almost 3 years. It puts out really cold air and in this hot weather this year I appreciate it.

    I would recommend this to a friend