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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,592 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Penguins In My Apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cold air. A little noisy but aren't all AC's noisy?

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC has been excellent for my apartment and it will cool my living room and bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cools the room and WiFi setup was straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the whole 1st floor. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for big spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this air conditioner when it started to get hot and we have a big home so from experience we looked for a reliable brand GE. After a month of using it we are more then satisfied. It really does keep the whole house cool. Definitely a good investment to stay cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cools large rooms but has issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a year now and I can say that it’s ok. It’s definitely powerful at 12,000 BTU and can cool a large room. But the problem is that the thermostat is too sensitive about 5-10 degrees lower than the actual room temperature which can annoyances especially in auto mode. And when the thermostat senses a temperature below 60 degrees it switches to fan mode to prevent freezing I assume… Anyways if you want a always on unit regardless of indoor temp I wouldn’t suggest this unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love my Ac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase two units one for my daughters room that if she keeps her door open it’s able to keep her room and kitchen cold . The other one Its able to keep my sitting room and dining room cold which is all open .I also like that it looks nice best Acs I have ever owned .Price is well worth paying

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Amazing Ac!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this air conditioner twice and love it! It does its job on the hottest days. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC covers a lot of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot on energy bills and keeps the place cool

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality AC compact size and wifi feature a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feeling cool now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I upgraded from a 8000 btu unit and I can really feel the difference . I can’t seem to get WiFi to work but that was kinda just a bonus anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud but it really cools down the room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner works very well. It keeps the house cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Gets you cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good the only negative view is that every time you turn it on it automatically goes to eco setting instead of cool. If you want quick cool down must change to cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventive medicine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacesour GE ACthat has served for 12 years. It didn't fail but this replacement was priced so that we could afford to do the chance before it was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    great cool air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up cools the room quickly easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is very quiet and easy to operate. It already has shown that it is not working as hard as the previous AC Unit. Thanks for the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Really puts out the cold air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd window a/c I have had since I moved back to Mobile in '13, this one seems to do the job. Keeps the room cold and turns off when it reaches the set temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Still worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good A/C but the instructions say to plug into a wall directly. This one fried up during a storm so make sure you turn it off during a storm. But over all was a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 3 out of 5 stars

    Great a/c unit. Needs better drainage.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioning unit. Works better than expected. However, the water does not drain completely, and mold grows after a few months of use. It also smells funny after a while.

    I would recommend this to a friend