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Customer reviews

Rating 4.2 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner's powerful cooling capabilities, ease of installation and use, and convenient WiFi and remote control features. Many appreciate its energy efficiency and compact size, while some find the unit's noise level to be a drawback. The app functionality and display readability received mixed reviews, with some users experiencing issues. Concerns were also raised regarding the unit's weight and perceived reliability in relation to its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,593 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the GE -550Sq, FT 12,000 BTU Smart Window Air Conditioner, just wish it was a little quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The Best AC ever aka as the Ice Box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC is amazing I would recommend this particular AC to any one . Talk about cold, cold isn’t the word more like a ice box. It Cools off my whole apt. I brought it for my sons room and it cools off the kitchen, Living room his room hallways it’s just the best AC I ever brought.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    More than enough

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner does a spectacular job of keeping far more than 550 ft.² at a very comfortable temperature

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC works great! I did not care about the WiFi part at all but now I love it. I can make sure it’s running well when I’m not home, turn it up so it’s nice & cool when I get home from work. I can change the temp when laying in bed & it tells me when to change the filter. Most importantly, it keeps my studio apartment nice & cool. We’re currently in a heat wave where I live & I live in an upstairs apartment. I would suffer terribly had I not gotten this new one to replace my old one. I love this AC.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Air Conditioner does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the air conditioner. It seems to do the job and it's possible to remotely control it through an app, though setup may be tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the whole 1st floor. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Still worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good A/C but the instructions say to plug into a wall directly. This one fried up during a storm so make sure you turn it off during a storm. But over all was a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    My air conditioner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air conditioner. The Wi-Fi connection very great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventive medicine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacesour GE ACthat has served for 12 years. It didn't fail but this replacement was priced so that we could afford to do the chance before it was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a back up during power outages. We have several outages a year and use cool the main room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the unit and turned it on and it did a great job with cooling our open floor plan space. However it was very loud. We ended up retuning it’s and going with GE 12,100 BTU 115-Volt Smart Window Air Conditioner Model# AEC12AY from Home Depot. That one was also HomeKit compatible and much much quieter. However it didn’t cool down the house as quick as this one did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is very quiet and easy to operate. It already has shown that it is not working as hard as the previous AC Unit. Thanks for the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC had gone out at my mom’s place and we bought her a new one and it works really well especially during the peak of summer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to manage from distance with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and cools a large room. Only complaint was installation hardware didn't work well on our window frames as they were too short.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Window AC unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made so far this year! We got this to keep our bedroom cooler than the rest of the house. With the bedroom door open our central air even runs less

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great AC unit for a large room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC works wonderfully. It is quieter than the previous unit I had. It was easy to install. I like the WIFI control so I can start it before arriving home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great efficient AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac worked out great. My daighters went out and we wanted something that would cool her whole front rooms down in the tx heat. This was a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Wifi

    Rated 4 out of 5 stars

    Happy Customrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with this window air conditioner. It’s fairly quiet, cools my house and shuts off when it reaches the temperature I’ve programmed it for. It has wifi so I can shut off the unit and turn it back on using my phone so the house is cool when I get in. I’m very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall for the price a pretty good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blasts the cold air, not super loud for 12,000btu. Only 2 minor complaints, 1. The LED display on the front panel isn't very bright and super hard to read unless it's almost completely dark in the room, 2 the vent isn't very stable when it comes to adjusting the direction of the air flow. But overall for the price a pretty good buy.

    I would recommend this to a friend