Customer Ratings & Reviews

We had to replace our very old AC unit. It worked, but just didn’t do the job anymore. We chose this GE 12,000 BTU and we immediately felt a difference! Our house was finally comfortable on the hottest days and it made the humidity level reduce to a functional level.

We are cooling an 800 sq ft area with this unit. Has no issues doing so. Quite running mostly on low and received it at my house a day early.

Great product for the price. Cools a large space. Eco mode helps to control temp in the home. Wifi compatibility makes it easy to start cooling before i get home

Este es el segundo aire acondicionado que compro y me a salido muy bueno. Lo recomiendo realmente.

This unit is right fir tge area I need cooled. So far, so good.

Works well. Keeps large area cool and has several settings.

Good Unit, Quiet and cools well, efficient and good.

This GE air conditioner is perfect for cooling the whole basement. It has kept it cool and not noisy at all. Definitely will purchase another for the house.

Great air conditioning unit. Works better than expected. However, the water does not drain completely, and mold grows after a few months of use. It also smells funny after a while.

I like the Wi-Fi app tha you can use to control the A/C unit

I have a ge 12,000 btu and its over 6 years old and been though a couple hurricanes and filthy coils and cool 1000x better than this one. These unit are junk dont even read actual temperature in room like it should and it’s getting replaced thanksfully i jave the old total membership so its covered. You have 60 day but wasnt 2 days and call told them it was defective. Im going to try Artic Wind12,000 and see. The old unit has been saving me but on its last leg. I’m not sure what it is with best buy and window ac units. The first 2 were LG same units wouldn’t even power on so went with different LG btu and it kept turning off on its own now this one dont work correctly. Im hoping the next one will be a winner with artic wind unit if not i have the old plan till July 2024 so thankfully installation and uninstall or coved till then. Im hoping to find o e that actually works properly!

After trying three other A/C units- this one was a keeper. This unit cools our space the best and runs quiet enough to sleep at night. We’ll worth buying!

It is a great air conditioner.bought for my parents there’s went in heat wave.thank god for 2hr pick up.I highly recommend this air conditioner

This thing works really good. Gets our room cold so fast, we have to turn it off after a few minutes. Best investment for the summer.

Was struggling through summer with a failing central ac. This unit is powerful and easily cools a 700 sq. feet portion of an unshaded house.

I got this for my 1st floor which is pretty large this ac does a great job of keeping it cool .. some times it's a little to cool ☺️ but that's great !

I bought this product a month ago and it was well worth the money. When you turn on the A/C give it about 10 minutes and your room will be an Ice box.

I had bought this air conditioner twice and love it! It does its job on the hottest days. Love it!

Does what I need it to. The wifi is great if youre out of town and need to turn it on or forgot to turn it off when you left.

[Employee of bestbuy] Had to go through the manufacturer warranty ao decided to upgrade from the smalelr one and man is it great for this texas heat!